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Problems with 2000 Dodge Caravan AIR BAGS

On average, the 2000 Dodge Caravan starts to “feel” problems with the AIR BAGS and its various aspects after 106 406 miles.

Components Affected by AIR BAGS Issues

We have classified the 43 complaints from 2000 Dodge Caravan about AIR BAGS into the following categories.

FRONTAL 21 SIDE/WINDOW 1

Recently reported AIR BAGS problems on 2000 Dodge Caravan

Tl* the contact owns a 2000 dodge caravan. while driving 40 mph, the air bag warning indicator flashed on and off intermittently, which was a safety concern. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 166,000.

Tl* takata recall. the contact owns a 2000 dodge caravan. the contact received notification of nhtsa campaign number: 04v480000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted (eastchester chrysler, jeep, dodge, 4007 boston road, bronx, ny) and a repair appointment was scheduled. after two hours of waiting at the dealer's, the vehicle was not repaired. the manufacturer was made aware of the issue, but offered no assistance. also, whenever the vehicle was started, oil fumes were noticed and the air bag warning indicator illuminated. the vehicle was not repaired. the failure mileage was 11,444. parts distribution disconnect.

Tl* the contact owns a 2000 dodge caravan. while driving approximately 35 mph, another vehicle collided with the contact's vehicle. the contact stated that the vehicle did not have air bags and the horn malfunctioned. the contact received injuries to the left shoulder, neck, back, and head that required medical attention. a police report was filed. the vehicle was towed to an auto mechanic facility with pending diagnostic results. the manufacturer was not notified. the vin was unknown. the failure mileage was approximately 296,000.

Tl* the contact owns a 2000 dodge caravan. the contact stated that the air bag warning indicator illuminated. the vehicle was taken to a dealer, but was not diagnosed or repaired. the dealer stated that the vin was included in the air bag clock spring recall, but not nhtsa campaign number: 04v480000 (air bags). the nhtsa campaign number for the clock spring recall was not provided. the failure mileage was 120,194.

Tl* the contact owns a 2000 dodge caravan. the contact stated that the air bag warning indicator illuminated, the horn failed, and the radio failed. the failure recurred multiple times. the vehicle was taken to a dealer where it was diagnosed that the air bag clock spring needed to be replaced. the vehicle was not repaired. the contact was made aware of nhtsa campaign number: 04v480000 (air bags); however, the vin was not included. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.

Tl* the contact owns a 2000 dodge caravan. the contact stated that while driving 10 mph, another vehicle crashed into the passenger side of the contact. upon impact, the air bags failed to deploy. the driver sustained a contusion on the shoulder. the vehicle was towed to an independent mechanic. the technician diagnosed that the air bags were faulty. the manufacturer was made aware of the failure. the vehicle was destroyed. the failure and current mileage was 127,000.

Drivers airbag came out for no reason...only doing 10miles a hour. *js

Tl* the contact owns a 2000 dodge caravan. the contact was traveling 60 mph when the contact crashed into a deer. the air bags did not deploy and the vehicle was destroyed. the vehicle was repaired or inspected for the air bag failure. the failure mileage was 196,000.

2000 dodge caravan. consumer states airbag light intermittently stays illuminated *tgw the consumer also stated when the air bag light illuminated, the horn did not work. the consumer complied with the recall. however, the dealer informed her the clockspring was not the reason the air bag light remained on and there was no problem with the clockspring. the consumer stated she was not given any paperwork on the vehicle stating the clockspring was in working order. when the consumer went to an auto repair shop six months later, it was determined the clockspring was bad. *jb

Tl* the contact owns a 2000 dodge caravan. the vehicle was being serviced by an independent auto shop and when the technician activated the horn, the front driver side air bag abruptly deployed without warning. the vehicle was previously repaired in 2007 under a recall associated with nhtsa campaign id number: 04v480000 (air bags). the vehicle was not diagnosed or repaired for the faulty air bag. the failure and current mileage was unknown.

Tl* the contact owns a 2000 dodge caravan. the contact stated that while driving approximately 40 mph, there was a loss of power steering assist. the contact mentioned that the engine overheated and the engine temperature warning light illuminated as the drive belt failed. the vehicle was taken to a private mechanic where it was advised that the idle pulley be replaced. the contact also stated that the air bag warning light illuminated. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 83,000 and the current mileage was 115,000. *tr

The horn and cruise control suddenly stopped working and the air bag light came on and wouldn't go off. i went online to see to repair it, and discovered that there had been a recall in 2005 for this problem with doge caravans. i never received a recall notice and the dealer told me i have to pay for the repairs. is there anything that you can do?

Tl*the contact owns a 2000 dodge caravan. he received a recall notice (see nhtsa campaign id number: 04v480000; component: air bags and contacted his local dealer to make an appointment for the repair. the dealer advised him that the repairs would be made; however, the clock spring was on backorder and they could not make repairs at that time. they also advised him that the clock spring failed. the manufacturer was contacted and stated that the part was on a nationwide back order and did not have an estimated time of arrival. to date, no repairs were made to the vehicle. the failure and current mileages were under 155,000. updated 2/17/10 *cn updated 02/22/10.*jb

There was no incident. the van hasn't been driven in 3 years. air bag light is on and horn don't work. *tr

Tl*the contact owns a 2000 dodge caravan. while proceeding to make a left turn at approximately 30 mph on normal road conditions, the turn signal indicator failed to activate. in addition, the air bag warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. the right turn signal indicator operated intermittently and the horn did not work. the failures occurred without warning. the vehicle has not been repaired. the failure mileage was unavailable and the current mileage was 83,600.

Tl*the contact owns a 2000 dodge caravan. while driving approximately 10 mph, the air bags suddenly deployed. the failure caused non-severe burns to the driver's hands. the vehicle was towed to a gas station and the mechanic informed the driver of nhtsa campaign id number 04v480000 (air bags) and referred him to nhtsa. the manufacturer and dealer have not been notified. the current and failure mileages were approximately 121,700. updated 02/05/09. *lj updated 02/10/09. *jb

Tl*the contact owns a 2000 dodge caravan. while driving 50 mph under normal driving conditions, the vehicle was struck on the driver's side. the vehicle spun, overturned on its side, and crashed into a ditch. only the passenger side air bag deployed. the driver was flown to the emergency room and is in a coma. the contact has copies of the police report. the engine size was unavailable. the current and failure mileages were 89,938.

Dt*: the contact stated while coming to a stop at 40mph the contact hit another vehicle in the passenger side and the frontal airbags did not deploy. the airbag light was not illuminated prior to the accident. the vehicle sustained frontal damage and was deemed totaled by the insurance agency. the passenger and driver of the vehicle sustained minor injuries and both were wearing seatbelts. a police report was filed at the scene. the manufacturer was alerted.

I have a 2000 dodge caravan which i bought in 2000 which at that time i lived in tennessee. in 2006 i moved to florida and had problem as with my horn and the word airbag has been present ever since. asked dealers in florida and they said if no recalls have been issued it would costly for me. currently i have 196,450 miles and just had transmission repaired. i am also starting to have oil pressure problems. i still want to stay with the van but i never received any recalls notice. please advise. thank you! rev. mike vidal *tr

Dt: the contact's vehicle rear ended another vehicle at 35 mph and none of the airbags deployed. there was extensive damage to the front of the vehicle. the contact was wearing a seat belt. however, she sustained injuries when her chest struck the steering wheel. a police report was taken at the scene. the vehicle was towed to a towing garage. an insurance adjustor has not inspected the vehicle due to the holiday. no repairs have been made. *ak

2000 dodge caravan swerved to avoid a deer and went off the road at a speed over 55 mph, striking the front end and undercarriage as it careened down and then up a drainage ditch, to the extent that parts of the van were torn away from the vehicle and causing the transmission to disengaged. the van then went through a wooden fence striking one of the main posts within the angle outlined on the pamphlet dodge sent in response to my complaint, and finally crashed into a pine tree. the caravan was totaled. the airbags did not deploy resulting in multiple injuries: to the drivers left arm, head when it bounced off the steering wheel repeatedly knocking her unconscious, injuries to the neck and back, and right ribs from the seat belt. we contacted daimler chrysler and were sent a form letter denying any fault in deployment. subsequently we found that there was in fact a recall issued in october 2004 citing the airbag clock spring. *jb

2000 dodge caravan swerved to avoid a deer and went off the road at a speed over 55 mph, striking the front end and undercarriage as it careened down and then up a drainage ditch, to the extent that parts of the van were torn away from the vehicle and causing the transmission to disengaged. the van then went through a wooden fence striking one of the main posts within the angle outlined on the pamphlet dodge sent in response to my complaint, and finally crashed into a pine tree. the caravan was totaled. the airbags did not deploy resulting in multiple injuries: to the drivers left arm, head when it bounced off the steering wheel repeatedly knocking her unconscious, injuries to the neck and back, and right ribs from the seat belt. we contacted daimler chrysler and were sent a form letter denying any fault in deployment. subsequently we found that there was in fact a recall issued in october 2004 citing the airbag clock spring. *jb

Recall campaign: clockspring recall. *nm recall# 04v480000. *sc the consumers vehicle had over 70,000 miles, and the recall was only for vehicle with 0-70,000 miles. *jb

The air bag light appeared on the dashboard and remained on. horn and speed control were operable. consumer took vehicle to the dealer for inspection, and mechanic determined that clock spring needed to be replaced. this vehicle was not on recall. *ak

Dt*: the contact stated there is a clicking noise coming from the steering column. in may of 2003, the steering column was replaced and in january of 2004 the clock springs were replaced. in may of 2004, the steering was replaced for the second time and the clock springs were again replaced in august of 2004. there is a nhtsa recall # 04v480000, concerning the air bag clock springs, however when the recall repair was performed on november 11, 2004 it did not remedy the problem. the vehicle is having the same problems again. the dealer has not been notified and no repairs were made. also ,complained about clicking noise in steering, and replaced cclockspring . in addition, replaced canister due to leaking. *ak

Dealership is not following the guidelines of the airbag clock spring recall 04v480000 in which the clock spring should be replaced on vehicles that have 70000 miles or less. instead they are only inspecting the air bags.*ak

The srs light appeared on the dashboard and remained on. the consumer drove to the dealer. the mechanic informed the driver that the clock spring needed to be replaced. please fill in additional information. *jb

Received recall notice for clock spring. replaced clock spring. *bf recall# 04v480000. *sc

Dealership refused to honor the air bag clock spring recall 04v480000 because the vehicle had been modified for disability use.*ak

Consumer's vehicle was rear ended and forced into another vehicle in front of consumer's vehicle. upon impact, neither frontal air bag deployed. manufacturer was not notified, and no injuries were reported.

Air bags deployed inadvertently, without adequate cause on sunday august 7, 2004 at around 5 p.m. i was traveling in my 2000 dodge caravan on a lightly traveled gravel surface road that is rough in spots, at 10 mph or less when both front airbags . i stopped immediately, unaware of what had caused them to deploy in the absence of any front end or side collision. given that i was seated upright and not thrown forward by any collision, the driver side bag slighlty contacted the left side of my face, scraping it. my reading glasses, placed on the passenger seat, open, upside down and with lenses facing forward, were flattened by the passenger side airbag. i got out of the vehicle and surveyed the situation. a haed-size stone had contacted the leading edge of the muffler and been rolled up and free. observing no damage of any significance, i consulted my owner_x0019_s manual, stuffed the airbags back into their cavities and drove home, somewhat shaken by the experience. i contacted daimler chrysler. the special investigations team had the vehicle examined. it responded, stating that it feels that the airbags operated properly by deploying in this situation. i challenged the finding and requested a copy of the investigation report. my request was denied by daimler chrysler claiming the information is _x001c_proprietary_x001d_. it advised me to persue repairs through my insurance company, or hire my own investigator and attorney. the repair estimate of record is $2893.63, minus a $500 deductible. i have not accepted a settlement or had the vehicle repaired for fear that my insurer will raise my rates to recover the large payout.*ak

Another ea04013. airbag, horn, and cruise went out at the same time. bad clock spring.*ak

After starting the vehicle air bag warning light illuminated, and the horn failed intermittently. *ak the dealership repaired the vehicle, however the consumer had to pay for the charges even though there as a recall on models up to 1999. *jb

1) driving vehicle on vacation. 2) air bag light came on and horn failed to operate. 3) clockspring in vehicle needed to be replaced. (old clockspring is available). *ak

During a 35 mph frontal vehicle collision front air bags did not deploy. consumer sustained neck injures. dealership was notified, but did not resolve the problem. *ak the consumer stated that the vehicle shifts out of the park position without the foot behing on the brake. 4 year old hit the shift lever and the vehicle rolled down the driveway and across the street. *tc

Air bag light came on intermittently about three weeks ago. two days later, the air bag light went on and stayed on. i then noticed that the horn and the cruise control did not work on the steering column, however, the horn operates when using the keyless entry system. i called a dodge dealership on may 24, 2004 and was told that the problem was most likely a bad clock spring that needed replacement. the work requires removal of the steering wheel. i researched this clock spring problem on the internet and it became apparent that clock spring replacment on certain jeep and chrysler models is fairly common. some models have been recalled because of the clock spring problem.

While driving, the crs light appeared on the dashboard and remained on. the horn and cruise control would not work. the driver drove the vehicle to the dealer for inspection. the mechanic informed the driver that the clock spring needed replacement due to worn parts. *la

While driving at 45 mph, the consumer's vehicle was two cars behind a stopped vehicle, making a u turn. the first vehicle was struck in the rear, and the second vehicle bounced back and collided with the front of the consumer's vehicle. the consumer and passenger were wearing seat belts, but the airbags did not deploy. one passenger sustained a bruised chest and abdomen. *ak the vehicle was totaled. *sc *jb

While driving 55 mph, both frontal air bags inadvertently went off. the driver was able to maintain control of the vehicle and pull over. both passenger was not hurt. the driver drove the vehicle to the dealer for inspection. the driver will notify the dealer and insurance company. please fill in additional information. *nm

Srs light appeared on the dashboard until the vehicle was turned off. also, cruise control and horn malfunctioned. consumer drove the vehicle to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced. *ak

I own a dodge caravan 2000. the airbag light came on and the horn stopped working. i asked the service advisor at koon's ford (falls church, va 703.241.1000, dealer code 35-44341) if this was normal and they said this was the first car they had seen with these problems (clockspring). i researched this on the internet and i found that 5% of all 1996~2000 caravan models have had the clockspring replaced because of these problems at the cost of the consumer. i believe this is a safety issue, that the 1996-2000 dodge caravan should be recalled and the clockspring mechanism should be repaired free of charge. please let me know if i can provide further information. thank you for your attention to this important safety problem. *jb

While driving 40 mph vehicle was involved in a frontal collision. traffic suddenly stopped, and consumer's vehicle hit another vehicle. front air bags did not deploy. driver sustained neck injury. front passenger's chest was bruised from the seat belt. four passengers in the rear sustained minor injuries. all passenger were wearing seat belts. front passenger was taken to the hospital for treatment. there was no indication or warning that there was a problem with the air bags before the collision. chrysler was sending a technician to inspect the vehicle. *ak

04 v 480 000/air bag clockspring: the air bag light remained on while driving. the dealer was contacted, however they informed the consumer that their vehicle was not covered under that recall. *jb

Without warning clockspring failed, causing horn not to work, and air bag light to illuminate. cause has yet to be determined. dealer notified. ak

When driving and without warning clockspring failed, causing horn to be inoperative. dealer has been notified. *ak

Consumer stated on aug. 4 2003, due to brake failure the vehicle was involved in a rear end collision with another vehicle. consumer was not injured in the accident, but none of the air bags deployed. the air bag warning light did not work either. *ph

Consumer states that while driving at 30 mph. vehicle was in a head on collision. consumer states that both of the front air bags did not deploy. dealer notified.*ak

The clock spring snapped, which made the vehicle difficult to turn.*jb

Consumer was involved in an accident, and the airbags failed to deploy.*jb

Vehicle was involved in a frontal collision . upon impact, air bags did not deploy.*jb....*ak

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