Problems with 2012 Chrysler 300 ELECTRICAL SYSTEM

I recently ran into some mechanical issues that have concerned me. i was driving my vehicle october 9th 2019 on the highway with an average speed of 70mph 'speed limit' and without any warning the vehicle cut off while still in motion. there were no warning lights or any indication that i was having any issues mechanically. i was able to pull over safely and the vehicle would not start. after 15-20 minutes on the side of the road and a few phone calls to a towing company i tried to start the vehicle and it started right up. i contacted the nearest dealer to me 'rocky mount chrysler dodge jeep ram fiat, located at 1340 s wesleyan blvd, rocky mount, nc 27803 at phone number 252-977-1340'. i was told by the service manager my vehicle had already had the recall for the electrical system: alternator/generator/regulator completed and there should not be any problems. this was even after stating the issue which i caused me to be on the side of the road. believing the recall actually fixed the problem the first time then why am i now/still having the same problems as listed with the recall, electrical system: alternator/generator/regulator.

Tl* the contact owns a 2012 chrysler 300. while driving various speeds, the vehicle's thermostat ran hot. while accelerating, the thermostat would reset to normal. the contact also stated that while accelerating at 55 mph, the vehicle shut off and the electronic throttle control (etc) warning indicator illuminated. the contact had to wait thirty minutes before the vehicle was able to be restarted and resume normal driving. the contact took the vehicle to an independent mechanic where the thermostat was replaced, but no error codes could be found regarding the etc. despite the thermostat replacement, the failures persisted. the manufacturer and dealer were not notified of the failures. the vehicle was not repaired. the failure mileage was 132,000.

Tl* the contact owns a 2012 chrysler 300. while driving approximately 35 mph, the contact's vehicle suddenly shut off and crashed into the rear of a second vehicle. there were no injuries. a police report was filed. the vehicle was towed from the scene. the contact stated that the vehicle was previously serviced per nhtsa campaign number: 17v435000 (electrical system) and the alternator was replaced; however, the failure recently recurred. the manufacturer and courtesy dodge (440 28th st se, grand rapids, mi) were notified of the failure. the cause of the failure was not determined. the vin was not available. the failure mileage was 111,000.*dt*jb

Tipm malfunction burned causing serious issues, no a/c, battery charge low but good battery, navigation no longer works. unsafe to drive.

Tl* the contact owns a 2012 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) and nhtsa campaign number: 16v352000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. clear lake chrysler jeep dodge ram (15711 gulf fwy, webster, tx 77598, (281) 310-8367) was contacted and confirmed that the parts were not available for the recall remedies. the manufacturer was made aware of the issue and kept the vehicle for three days. the contact had not experienced a failure. parts distribution disconnect.

Stoneridge chrysler dodge jeep ram pleasanton, ca sold me this vehicle in march 2019, soon as left the dealer the alternator went out, then the engine light came on. the rear camera do not work, the uconnect do not work-malfunctions. the car was returned and kept for two to three weeks. returned to me with the uconnect malfunctioning, engine light back on, rear camera not working.

Since i have purchased this verhicle. the hands-free safety calling features have failed to start up. not connecting with any hand-held devices, making it difficult to operate the car whether is moving or parked.

My 2012 chrysler 300 limited has had two recalls (t36 & v01) at first, the power steering was affected and then the vehicle finally died. i had to stop driving the car before it died because it would not pass inspection with the t36 recall and finally, i have been unable to renew my registration. i have contacted service three times and have not received a call back.

While driving, the vehicle warning lights indicated systems starting to shut down---warning lights for abs, traction control, battery low, check engine, etc. then "brakes" red light started flashing, and car felt like brakes were on. car systems lost all power and car stalled, and i could not even run the "blinker" warning lights or any lights at all. i was able to swing car to side of road just in time before it basically "locked up" dead and immovable. had to have car towed 2 miles to home. i had previously called local dealer and chrysler headquarters 4 different times to schedule the 17v-435 alternator recall service over a several month period starting march 2018. was told twice i had been moved up the waiting list for parts and they would call to schedule appointment. as of date of alternator failure december 13, 2018 i was never re-contacted for an appointment to bring car in for recall service. car now sitting dead and immobile at my home.

Tl* the contact owns a 2012 chrysler 300. the contact received notification of nhtsa campaign number: 17v435000 (electrical system). while driving approximately 30 mph, the "power steering mode enabled" indicator illuminated. the contact called herb chambers chrysler dodge jeep ram fiat of danvers at 978-774-8840 (located at 107 andover st, danvers, ma 01923) and was informed to bring the vehicle and leave it at the shop. the contact was also informed that the technician would not be able to inspect the vehicle until five to ten days and a loaner vehicle would not be provided. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 57,533. parts distribution disconnect.

Tl* the contact owns a 2012 chrysler 300. while driving various speeds, the vehicle jerked, sputtered, the gear slipped occasionally, and the vehicle suddenly shut off. the cause of the failure was not determined. gwinnett chrysler (5054 hwy 78, stone mountain, ga) and the manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 31,000. *dt

My horn on my chrysler 300 s it don't blow it only blows if i make a turn then goes out

Tl* the contact owns a 2012 chrysler 300. while driving at unknown speeds, an unknown hacker gained entry through the radio and the vehicle stalled. there were no warning indicators illuminated. as a result, contact disconnected the battery, stored it inside his home, and reconnected it upon driving. the vehicle was taken to gwinnett chrysler dodge jeep ram (5054 us-78, stone mountain, ga 30087, (678) 384-4774) and was informed that the battery needed to be replaced. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to another local dealer. the failure mileage was 235,000.

My car cut off and would turn back on i paid 250 for a battery and labor. once i started driving it the car shut off in traffic

Tl* the contact owns a 2012 chrysler 300. while driving 12 mph, smoke was seen coming from under the hood. there were no warning indicators illuminated. the contact was able to pull over to the side of the road and turned off the vehicle. the fire was extinguished by an independent mechanic. no injuries were sustained. the contact stated that the vehicle was inspected by an independent mechanic who diagnosed that the alternator needed to be replaced. the vehicle was not repaired. the local chrysler dealer was not contacted for diagnostic testing or repairs. the contact stated that the vin was not included in nhtsa campaign number: 17v435000 (electrical system). the manufacturer was not notified of the failure. the failure mileage and vin were unknown.

Backup camera, when in reverse camera will not work, camera will be reversed image, or camera will intermittently work. vehicle stationary, on driveway/ parking lot.

Tl* the contact owns a 2012 chrysler 300. the contact stated that the air bag warning indicator illuminated, which was a safety concern. the vehicle was taken to victorville motors (14617 civic dr., victorville, ca 92394, (760) 733-8484) where it was diagnosed that the driver's seat back bottom wiring harness needed to be replaced. the vehicle was not repaired. the vin was not included in the nhtsa campaign number: 13v118000 (air bags). the manufacturer was notified of the failure. the failure mileage was 70,000.

I have a recall for alternator i have had four appointments sinc november. each time they study the problem charge chysle for the inspection then tell me they don't have a altinator. i am concerned that chrysler maybe getting skrewed the dealer is galeana chrysler dodge jeep in ft myers florida. the call me up for an appointment then tell me they don't have the part. what do i do. it's a alternator recall

I spoke with the service department at ganely chrysler aurora (first jim, then mat). i requested an appointment regarding the alternate recall. jim stated that since this recall is over a year old, and the dealership only gets one part at a time, i would have to call in a couple of weeks to see if they are able to repair my vehicle. i called another dealership and was told that i would actually have to bring the vehicle in so they could look at my part number and order the part if they do not already have it on hand. since this was not what jim stated i called ganely aurora back and spoke to mat. mat confirmed what they other dealership told me and said that he did not know why jim told me to call back in a couple of weeks. an electrical issue could be very dangerous and dealerships should not give customers the run-a-round or knowingly provide incorrect information.

Re: experience recall t36: i was taking an exit off ramp from the highway when i could smell a burning smell. the abs, battery and check engine light started blinking. my speedometer was moving up and down, my screen started blinking, windshield wipers went on on its own and my car just locked up and all lights completely went off. steering and brakes was not operable. as i came down the hilled ramp i pulled over (steering wheel) was hard to steer, hoping and praying that i didn't hit the light pole that was approx. 10 ft away. thank god the car came to a complete stop about 5 ft away from the light pole. i was not able to put the car in the park position. i called roadside assistance and the tow truck guy couldn't get the car into neutral in order to tow it! he had to open up something by the shifter to force it to go into neutral. got to the dealership and they quoted me a $160 diagnostic fee. found that the problem was the alternator which also killed my battery. my car went to the dealership at about 10:30am. the shuttle service brought me to work. by 3pm i didnt get any phone call regarding the status on my car, i called them to check. they said it was the t36 recall -the alternator is faulty that they will try to get the new alternator covered without me having to pay anything out of pocket. the car wouldn't be able to be repaired until the next day. well today is the next day, they will replace the alternator free of charge but it'll still be a defective one because i will still have to come back to the dealer "when they get the right alternator" and replace it again! this means i will still be driving my "unsafe" car that could get me in an accident or burn until the new part comes out!!this is totally ridiculous! i called the dealer monthly prior to this happening to no avail. i feel like they should provide me a rental car until the "right part" comes in!

Tl* the contact owns a 2012 chrysler 300. while driving, the vehicle stalled and all the warning indicators illuminated. the failure recurred once. while the vehicle was in reverse, it failed to move forward and started to smoke. the vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. the vin was included in nhtsa campaign number: 17v435000 (electrical system). the manufacturer was not contacted. the approximate failure mileage was 146,000.

Tl* the contact owns a 2012 chrysler 300. while driving 60 mph, the engine stalled without warning. the vehicle was towed to the contact's residence. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign numbers: 17v435000 (electrical system) and 16v240000 (power train). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (car pros chrysler jeep dodge ram, 585 rainier ave s, renton, wa 98057) confirmed that the parts were not available for the recall remedy. the manufacturer was not contacted. the approximate failure mileage was 150,000. vin tool confirms parts not available and parts distribution disconnect.

Tl* the contact owns a 2012 chrysler 300. while driving approximately 40 mph, the "battery save mode" message suddenly displayed. also, the radio turned off, the traction control and anti lock brake indicators illuminated, and the vehicle suddenly stalled. the battery was later replaced. when the vehicle was started, smoke appeared from the alternator. the vehicle was towed to the local dealer (pearl chrysler in peotone, il). an investigator from the manufacturer was sent to examine the vehicle. it was determined that the alternator was severely damaged. the manufacturer was notified of the failure. the failure mileage was 92,000.

Alternator replacement is still not available could possibly cause engine fire

Tl* the contact owns a 2012 chrysler 300. the contact stated that while driving the vehicle at an undisclosed speed, there was an abnormal smoke odor coming from the engine compartment. the vehicle was taken to west covina chrysler dodge jeep ram located at: 298 n azusa ave, west covina, ca 91791, (626) 858-7202, to be diagnosed. the contact was informed that the odor was from the alternator. the contact was informed to keep driving the vehicle and that the vehicle was safe. a week after the vehicle was taken to the dealer due to the smoke odor, while driving at 60 mph, the vehicle stalled. the contact was unable to restart the vehicle. the vehicle was towed to alhambra chrysler located at 1100 w main st, alhambra, ca 91801, (626) 537-2400, to be diagnosed. the contact was again informed that the alternator failed and needed to be replaced however, the contact was again informed that the remedy part was not available. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 17v435000 (electrical system). the manufacturer was contacted and notified of the failure. the approximate failure mileage was 90,000.

Tl* the contact owns a 2012 chrysler 300. while driving 15 mph, the engine stalled and various warning indicators illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the alternator failed and needed to be replaced. the vin was included in nhtsa campaign number: 17v435000 (electrical system). the vehicle was repaired with a used alternator. the local dealer (sterling heights dodge chrysler jeep ram, 40111 van dyke, sterling heights, mi, 48313) stated that the vin was not included in a recall. the manufacturer was not notified. the failure mileage was approximately 75,000.

I was parking in a parking garage and the car went into low battery mode and the abs light came on. i could smell burning from the engine. i was able to make it safely to park as i was in a parking garage. i was able to inspect under the hood and while facing the engine their was smoke/burning smell to the left of the engine. the dealer did confirm it is part of the t36 recall and is stating i have to pay up front.

Tl* the contact owned a 2012 chrysler 300. while driving at an unknown speed, the driver came in contact with an embankment. the vehicle was unable to be moved and the engine compartment caught fire without warning. the driver sustained fatal injuries due to smoke inhalation. the fire department filed a fire report. the vehicle was totaled and towed to a holding lot. the vin was included in nhtsa campaign number: 17v435000 (electrical system). the local dealer (mclarty daniel chrysler dodge jeep ram, 2201 se moberly lane, bentonville ar, 72712) was contacted, but did not provide any information regarding the recall. the manufacturer was notified of the failure, but had not returned any of the contact's phone calls. the failure mileage was approximately 40,000. ..updated 12/11/17 *bf *js

Alternator went out while driving. service department had my vehicle for 7 days. we went back and forth as to who was going to pay for the repair that was covered under the t36 recall. 5 days after said repair, the a/c compressor is not working.

2012 chrysler 300. consumer writes in regards to t-36 alternator safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount completing the recall repair. *js

Tl* the contact owns a 2012 chrysler 300. the contact received notification of nhtsa campaign numbers: 17v435000 (electrical system) and 16v240000 (power train); however, the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. while pulling out of a parking lot, the vehicle suddenly lost power and caused the navigation and insturment panel to fail. the contact was unable to switch gears and move the vehicle. people nearby assisted the contact with pushing the vehicle to a nearby dealer. the contact had the vehicle towed to the morlan chrysler dealer (374 siemers drive, cape giradeau, mo 63701; 573-207-4478 or 573-388-3217) where it was diagnosed that the alternator failed and also caused the battery to fail. the dealer diagnosed that the alternator needed to be replaced despite the recall remedy not being available. the vehicle was not repaired. the manufacturer was notified and filed a case. the contact stated that the case was being escalated, but the contact had not heard anything as of yet. the approximate failure mileage was 67,229. vin tool confirms parts not available and parts distribution disconnect.

I was sent a recall notice thru the mail and i was given a appointment on october 17th 2017. i had to end up calling moss bros of moreno valley on september 23rd 2017 to accelerate my appointment because my radio, dash and windshield wipers were acting up and flickering at the same time. the vehicle also started to sputter then shut down. the same thing happened on september 25th 2017 but i called again because my vehicle stop while making a left turn and stopped in the middle of a intersection. lucky avoiding an accident but i couldn't get it to go in any gear and or neutral to push it out of the intersection. i had to 'youtube' a video to learn how to move my car. this time moss bros in moreno valley moved my appointment to september 26th 2017 to do a diagnosis test to see if it even had to do with my recall. i had to pay the tow fee of $75.00 to get it to the dealership, "pay" for a new battery which i think it's b.s. of $210.00. the car started up perfectly fine every time. i also know that a bad alternator can cause the battery to overload and overwork which will cause it to fail. i dont understand why i have to pay for sonething thats been an issue wit so many cars. the dealership can't give me a straightforward answer so if someone from your department please let me know asap where to go from here because at this moment i'm car'less/ borrowing from a family member.

Tl* the contact owns a 2012 chrysler 300. while attempting to park the vehicle, the battery saver mode warning indicator illuminated. the contact stated that the electrical system began to fail. the contact was able to take the vehicle to autonation chrysler dodge jeep ram katy (21777 katy fwy, katy, tx 77450, (281) 715-6920) where it was diagnosed that the alternator failed and needed to be replaced. the vehicle was included in nhtsa campaign number: 17v435000 (electrical system); however, the part to do the recall repair was not yet available. the contact was provided a loaner vehicle. the manufacturer was notified of the failure. the approximate failure mileage was 80,001.

The car started turning air and radio off by itself and all the lights came on than the windshield wipers came on . the backup camera stopped and the phone features. the car stopped after that wouldn't go in park until i held down the start button than it parked and would not start after that. the car smelled like something was burning.

Tl* the contact owns a 2012 chrysler 300. the contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a local dealer was not contacted. the manufacturer was notified and offered no assistance. the vin was not available. the contact had not experienced a failure. *tt *tr

Tl* the contact owns a 2012 chrysler 300. the contact stated that while driving at 5 mph, the abs and forward control warning lights illuminated. the vehicle was not included under the nhtsa campaign number: 12v197000 (service brakes, air, electrical system). the dealer was not contacted or made aware of the failure. the manufacturer was not contacted or made aware of the failure. the failure mileage was 54,000. updated 11/01/17*lj the consumer stated the while the vehicle was not in use the wipers were running. clicking noises could be heard and the trunk could not be opened. the battery had to replaced. *js

While driving my 2012 chrysler 300 on 8-19-2017 my radio cut off. i also noticed that my dashboard lights were flashing on and off. my car lost power while i was driving, i was able to coast without any power or breaks into a safe are. i,let my car rest for about ten minutes. i started my car and the heat came on and would not cut off. my car was running ruff and the lights inside just started flashing on and off. my car has a push to start button on it and it would not cut off when i pressed the brake and the push to start button into the off position. i had my car towed to a dealership, and i am waiting on the diagnostic test to be completed. i have done some research on recalls for my model car, and some 2012 chysler 300 hundreds were recalled for a specific problem dealing with the 160 volt altenator. i have seen many complaints about this issue, chysler is not recalling any models with the 180 volt altenator. i am assuming because my car does not have an active recall notice on it, that my car has 180 volt altenator on it. if that is the case? i have read over 300 complaints about the same issue with the 180 volt altenator. i was lucky that i had just gotten of the freeway and was not going at a high rate of speed. what actions have the nhtsa taken too protect consumers for this dangerous safety issue? even when my car is fixed, if the can fix it i will not feel safe driving it. this is a serious issue that needs too be addressed by the chrysler corporartion and the nhtsa.

Tl* the contact owns a 2012 chrysler 300. while driving approximately 35 mph, a loud noise was heard coming from the front of vehicle and a burning odor was coming from the vents. also the abs and traction control warning indicators illuminated. the noise grew louder when the accelerator pedal was depressed. also, the transmission warning indicator illuminated and the vehicle started to stutter. as the contact pulled the vehicle over to the side of the highway, the steering wheel seized and the vehicle failed to shift and engage into park. the emergency brake was engaged and the wiper blades inadvertently activated. the push to start/stop button failed to shut off the vehicle, but the vehicle eventually turned itself off. the contact called a tow truck. the tow truck driver opened the hood and smoke was present. the contact attempted to jumpstart the vehicle, but the battery failed to hold a charge. the vehicle was towed to darcars chrysler dodge jeep ram of marlow heights (5060 auth way, suitland, md 20746 (301) 423-5111) where it was diagnosed with an alternator failure. the alternator and serpentine belt needed to be replaced. the contact stated that the vehicle was not repaired at darcars due to the cost; however, the vehicle was repaired per nhtsa campaign number: 16v240000 (power train). the contact stated that the vehicle was towed to pep boys auto parts & service (6333 marlboro pike, forestville, md 20747 (301) 967-9140) where the alternator and serpentine belt were replaced. the manufacturer was made aware of the failures, but the contact as unaware if a case was opened. the failure mileage was approximately 51,000.

Tl* the contact owns a 2012 chrysler 300. while driving 35 mph, check battery save mode and abs warning indicators illuminated, and then the vehicle stalled. the vehicle was not able to restart. the vehicle was towed to an independent mechanic who diagnosed that the alternator failed and needed to be replaced. the vehicle was not included in nhtsa campaign number: 17v435000 (electrical system). the contact called the local dealer (golling chrysler dodge jeep ram, 2405 s telegraph rd, bloomfield hills, mi, 48302) who informed her that they could not proceed with repairing her vehicle until they heard from the manufacturer since the vehicle was not included in the recall. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that her vehicle was included in the recall, but it was not rolled out yet. the manufacturer further stated that they would start notifying consumers on august 24, 2017, even though the recall was issued on july 10, 2017. the failure mileage was approximately 108,000.

Tl* the contact owns a 2012 chrysler 300. while driving approximately 25 mph, the battery warning indicator illuminated. the contact called the dealer (northtown chrysler/jeep in tonawanda, new york) and was informed that there were no available appointments until 08/16/2017, and then the vehicle stalled. the vehicle was towed to the dealer where it was diagnosed that the alternator failed and needed replacement. the vehicle was repaired. the contact also stated that the vehicle was repaired by the dealer northtown chrysler/jeep dealer three weeks prior where the battery and fuel pump were changed. the contact also received a recall notification for nhtsa campaign number: 17v435000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 101,000.

Tl* the contact owns a 2012 chrysler 300. the contact stated that while the driver attempted to drive the vehicle, the battery saver mode, the anti skid control and abs warning light illuminated on the instrument panel then un-illuminated. the contact also stated that there was a clicking sound coming from behind the glove box, also a burning electrical odor was coming from under the hood while the vehicle was parked. the vehicle was then driven to the contacts residence and when attempting to turn the vehicle on, the vehicle failed to start. in addition, the contact stated that when the vehicle was parked in the driveway, the strong odor of electrical burning persisted. the contact called the manufacturer and was informed that it was not their problem and to take vehicle to a dealer to have the vehicle diagnosed. the contact called frank fletcher chrysler dealer, located in sherwood ar, where they informed the contact that they would pick up the vehicle. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 14v634000 (electrical system). the approximate failure mileage was 75,906.

While driving 35 mph, suddenly without warning lost power steering, brakes, could not shift, wipers blades went on and could not turn engine off. had a electrical burning smell. entire vehicle shut down.

Tl* the contact owns a 2012 chrysler 300. the contact stated that the vehicle experienced a sudden loss of power and stalled. the vehicle was unable to be driven and was left on the side of the road. the dealer (orlando dodge chrysler jeep ram, 4101 w colonial dr, orlando, fl 32808, (407) 299-1120) was contacted and was unable to determine if the vehicle would be included in a manufacturer recall. the vin was not included in nhtsa campaign numbers: 17v435000 (electrical system) and 14v634000 (electrical system) although the failures were identical. the contact was waiting on the manufacturer to determine if the vehicle would be included in a recall. the manufacturer was notified of the failure. the failure mileage was not available.

As i was driving my radio cut off an tge message was battery saver mode so i proceeded to drive an smell a something burning plus my wipers started to move on its on i try to put the car in park but it wouldn't allow me to do so but when i got it under control i left my hood an the alternator was smoking so when i did my research it was a recall on these vehicles so i'm trying to find out can this problem be fix!

Came out to my car and smoke was coming out from the hood, opened it up smell was comng from the altenator, smelt like burnt plastic. my eletrical went out no way of starting car up and had to open manually with car key to get in.

Tl* the contact owns a 2012 chrysler 300. while driving approximately 35 mph with the radio on, the radio turned off without warning. the battery saver message was displayed and the abs and traction warning indicators illuminated. the contact stated that the vehicle did not lose power, but hesitated while driving home. the contact researched the issue online and found nhtsa campaign number: 14v634000 (electrical system). all star dodge chrysler jeep ram (11503 st charles rock rd, bridgeton, mo 63044 (314) 291-2050) confirmed that the vin was not included in the recall. the manufacturer also confirmed that the vin was excluded from the recall. no further assistance was offered. the failure mileage was 90,000.

Tl* the contact owns a 2012 chrysler 300. while driving 10 mph, the vehicle stalled without warning. the vehicle was towed to an unknown chrysler dealer in bronx, new york where it was determined that the alternator and the battery failed. the vehicle was not repaired. the manufacturer was not made aware of the issue. the failure mileage was 40,000. the vin was not available.

Tl* the contact owns a 2012 chrysler 300. the contact stated that the passenger side tail light fractured without warning. the vehicle was already at the dealer (stephen wade chrysler jeep dodge ram fiat 1724 hilton dr, st george, utah 84770) where it was being serviced for an existing recall. the dealer diagnosed that the stop tail turn lamp failed, which caused the tail light to melt. the tail light needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted or made aware of the failure the failure mileage was approximately 42,000. updated 08/23/17*lj updated 11/06/2017*js *tr

Alternator went out while driving on a busy interstate no warning repalace alternator new battery battery light want go out

Got up in the morning started my chrysler 300 let it run for 3-5mins before pulling off to get coffee. no issues going and returning which took 10-15mins tops. returned home to pick up and drop my girlfriend off at work approx. 20-25 miles away. made it there with no issues. i pull away from her job turn a few corners i suddenly hear a faint whining the steadily grew louder and began to smell electrical burning. i stopped at a red light popped the hood looked at the engine saw nothing but still smelled electrical burning. got back in the car turned the car off then on again and pulled off. 5 miles from my girlfriends job i'm back on the highway going 60-65 the car is still whining the electronics started to flicker everything the needles everything just kept flashing or failed until the steering wheel locked up i couldn't break or gas but the car was still on and moving. i was only able to slowly work my way to the shoulder where i applied the emergency break to stop the car completely. i tried jumping the car but the wires melted which caused a little alarm because the cables where connected correctly. got a tow home. on my own i removed the battery went to have it charged it would not hold a charge i bought a new one. over $200. upon connecting the new batteries neg connection which i did after connecting the pos. connector i experienced a huge amount of sparking which actually ate away sum of the batteries neg. connect...yes ate the metal knob...medal pieces like dust around it now but i don't think i damaged the battery. i checked the grounding it was all good or so it seemed. i removed the alternator took it to auto zone but unfortunately it has to be tested in the vehicle with the car running...which i clearly cannot start. ive set up appointments online to have it fixed but nobody not even chrysler has the parts yet...been 2 months. i'm just waiting.