Purchased 2019 chevrolet trax new in july. has only 5,734 miles on it. it is december 2 and just found out the heater does not work. took it to dealership. dealer said heater case was bad and needed two parts to fix, but the parts are on back-order and should take 3-4 weeks to come in. internet search revealed many buyers with same problem.
Can not turn air condition from cool air to warm air. first and second trip i was told it was the knob. today i am told it is the air vac system.
I own a 2019 chevolet trax...i have taken it back three time for the shreaking sound every time i go in the drive way and ride on the street. i took a saleman with me on the ride and he heard it.. but when he told me to go to the service department they claim they didn't here it...even when a technician went with me he said he didn't here it but i did...i ask him do he want to drive the car, because it was comming from the driver side, he didn't want to..we went back and he told them he did't here anything. but yet the salenan heard it...the noise get on my nerve so i turn the radio up not to here it. i traded that car from a 2017 rax to a 2019 trax, i would not realize i would have the same problem..the 2017 was new just like the 2019, but they found out on the new 2017 it was the struts that was bad...i really hate that car..the 2019 was value at 10,000 dollar when i tries to trade it end. and i owe 24,000.00. it have 12,000 mile on it. it don't drive smooth at all. it shake sometime when i am on the highway..i know it have a recall on it. but of course they said mind wasn't affected. but that noise i hear is comming from that part they check on...i told the saleman, i guess the noise or whatever i am hearing got to get worst like the other trax that i had....before they do anything about it...it is hard to trade in because i am upside down on it. that to much of a different to. put on another car...the car is alway in motion. i am really scare the car is going to break down on driver side where i hear the noise..if the 2017 had strut problems. this 2019 might have the same problem
Bought car on 6-26-2019 . while driving in city going slow seemed fine. got on freeway car pulling off right side of road , have to hold consistent hold to the left on steering wheel while driving. called salesman that night ,was told to bring car back next morning. got there 9:00 am 7-27-2019 . they took it back and made me wait . they said they realigned it and rotated tires. said to drive it 500 miles and see if it gets better. drove 500 miles no change. took it back on 7-5-2019. dealership kept it 4 days. said they test drove it and said it was road crown. took it home no change. took it to tire discounters on 8-16+2019 . confirmed pulling to right. said alignment is good but still has pull to right. took it to jerry haggs gm dealership. they refused to check it. all this time the back doors don't shut flush and the seals leak the original dealership refused to do anything about the doors the car is now at mike castucci gm dealership in milford ohio it's been there since 9-5-2019. they are trying to replace the back door seals to try to flush doors with the body but hasn't checked front end yet. you have to hold the steering wheel to the left with a constant tug. driving in rain is worse . haven't owned car long enough to see what snow is like. the car was sitting in driveway during a rain storm when doors leaked. car constantly drifts right while driving speed limit.
Purchase vehicle in february 2019 then receive a letter stating a recall on rocker arms they were not welded .very upset with this disposition and what a nitemare .trax is in the shop now at reliable service dept .located on south campbell in springfield mo ..it failed the inspection . i'm driving a loaner car from reliable and want to trade the trax for it .i am afraid of the trax now... i'm in debt $22000.00 and want a car i feel safe in .please let me trade ...this is my 5th car purchased from reliable ...please get me into a safe car ...
I purchased a new 2019 chevy trax after trading in my 2016 trax. i had been driving it for about two weeks when my radio, turn signal, phone calls and onstar (not sure about back up camera) was affected by some glitch. the sound went away from my turn signal, all the radio channels, no sound but could receive phone calls and tried to call onstar per sales rep to do a diagnosis but the call could not be heard. the onstar call could not be disconnected. the eventual fix to this was i took it to the dealership and the sales rep did a factory reset in the settings. this brought it back. i had a similar issue in my 2016 trax that blacked out the screen completely and took away any sound from it and my signal. it eventually came back after a shop played around with it. second issue which fell under a warranty repair was that i noticed not long after buying that there was a high pitched squeal coming from my drivers seat when stopping and hitting bumps. i thought at first the springs needed breaking in. it ended up being the bolt at the back right of the seat that attached it to the floor. come to find out it was crooked and completely stripped which was causing the seat to bounce around. it was also found out during repair that a second bolt was starting to do the same thing. this was a brand new vehicle straight from the factory. i was told by the service dept that vehicles from the factory aren't state inspected. this seems to be an unsafe method.
A thick film appears on the windshield throughout the car as if someone was smoking cigarettes or some type of substance. this film shows up on the car windows every 3 days if you don't wash the windows it gets thicker. we have taken the vehicle back several times and they can't seem to find the cause. also if you drive for more than an hour your eyes will start to burn and it will make you feel sleepy. this is not safe. the dealer just keep washing the windows. something needs to be done.
I had a bad experience with the brakes on this vehicle. i had this car to not stop on me on two occasions . once in a parking spot, and once when i approached a busy intersection on a college campus. the car would not stop. it made a grind g noise, skied and just would not stop. i had to throw the car out of drive to get it to stop. the dealership plilips chevrolet is saying the diagnostic tests did not detect a problem. s i just imagined the terrifying ordeals that i encountered. i now have to go back and get this car and drive it brill it happens again. the weather is about to get bad so what if it happens and putting the car in drive does not stop it. i'm totally scared to drive this vehicle.