Tl* the contact owned a 2017 chevrolet trax. while driving approximately 40 mph, the vehicle rolled over and crashed into a tree. the vehicle landed on all four wheels. all the air bags deployed. the driver exited the vehicle and became unconscious. in addition, the windshield was fractured and glass was shattered inside the vehicle. the driver was found walking around the following day by the sheriff and received medical attention on the scene. the driver did not have any recollection of the events that occurred. the driver went to the hospital where further medical attention was received for injuries and scratches to the arms and legs. a police report was filed. the vehicle was deemed destroyed by the insurance company. the manufacturer was notified of the failure and provided case number: 929039. the vin was included in nhtsa campaign number: 19v652000 (suspension). the contact was concerned that the recall was related to the failure. the vehicle was not diagnosed. the failure mileage was 53,000. *ln onstar record account number xxxxxxxxx, case number xxxxxxxxx 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb - (recall related incident) ts
I am now beginning to the experience serious problems with the car i can be driving at 45 at shakes and vibrates and then this speedometer go down and i have to pull over and it cuts off in the middle of the highway i have not drove in this car over a week because of the safety features that i feel i am in atlanta georgia and i traffic is bumper-to-bumper and i do not feel safe and driving this car something that i had purchased to treat myself to pay off my car is fairly brand new when i got my car my car had only 6 miles on it and i have maintained the service on this car this car is deemed not to be safe for me and my family especially my small grandbabies i need something to be done immediately with this car as a consumer i did my part and purchasing the car and i expect gm to do their part by standing by me by being a loyal custom this is my second gym i do not want this car because it's not safe i am so afraid of driving this car thank you very much [xxx] call back number [xxx] i am presently a cdl driver and i know the importance of having a safe vehicle not only for myself but for the other drivers that's around me. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2017 chevrolet trax. the contact received a recall notice for nhtsa campaign number: 19v652000 (suspension). pinkerton chevrolet (925 n electric rd, salem, va 24153, (800) 813-5960) was contacted and confirmed that the parts were not available. the manufacturer was made aware of the failure and confirmed that the parts were not available for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.
A 2017-2019 chevrolet trax recall was issued that will repair problems with joints in the front lower control arms that may have been improperly welded, causing the control arms to separate from the suvs. i have been told not to drive the vehicle due to safety concerns. the recall was issued in april so i have now been without a vehicle for over four months. neither a chevrolet dealer nor the chevrolet headquarters will do anything to provide a rental car until they can determine when they can repair the vehicle. what are my options?