We have classified the 5 complaints from 2015 Chevrolet Trax about STEERING into the following categories.
I have been sent a pretty egregious recall by gm. i made an appointment with the dealer i purchased the car from. dealership told me they had to order the part. it's been a month. when i went to the dealership, they said the part was not in. meanwhile, my friend had her recall fixed there. this is regarding a joint in one or both front lower control arms that can separate your tires from the vehicle. pretty scary, but i am getting nowhere with the chevrolet people. i call every day. how can you help me ?
Tl* the contact owns a 2015 chevrolet trax. the contact stated that the electric power steering failed to function and the steering wheel vibrated abnormally. nhtsa campaign number: 15v146000 (steering) was referenced. the dealer (central chevrolet, 3207 stadium blvd, jonesboro, ar 72404, (870) 394-5007) and the manufacturer were notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was not available.
Tl* the contact owns a 2015 chevrolet trax. while driving 20 mph and attempting to make a left turn, the steering wheel seized without warning. as a result, the driver struck a curb. when the contact turned off and restarted the engine, the vehicle drove normally. the vehicle was taken to ryan chevrolet (located at 1800 south broadway, minot, nd 58701, (701) 852-3571) where it was diagnosed that the steering column failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 15v146000 (steering). the manufacturer provided case number: 346514s38. the approximate failure mileage was 18,101.
Power steering, traction control system, and check engine light came on while vehicle was stationary. and steering column locked up. after 20 minutes the power steering and traction control lights went off. check engine light was read and p069e code was read back. after 4 days the check engine light went off on its own.
Tl* the contact owns a 2015 chevrolet trax. while the vehicle was being operated, the instrument cluster failed to display, the accelerator pedal failed to respond, and the steering seized. in addition, the power steering, check engine, and electronic throttle warning indicators illuminated. the vehicle was taken to serra chevrolet of southfield (28111 telegraph rd, southfield, mi), but the failures could not be duplicated. the vehicle was not repaired and the failures recurred. the vehicle was towed to feldman chevrolet of livonia (32570 plymouth rd, livonia, mi), but the failures could not be duplicated. the manufacturer was notified of the failures. the failure mileage was approximately 28,000.
I have had my trax in for service 5+ times due to the "byom" media and due to my car being hacked through the "glitch" through the mylink media center and informant system, which, ironically, at the beginning of may 2016, a recall notice was sent out about this issue. i had my car in for service for the 5th time (same thing!!!) and gm explained to me that i was missing relay's and fuses in my car (yes, cause the car doesn't lock and the remote keyless entry had a glitch in it due to the recall")! i have filed several cases with gm about this and have had my identity stolen, 2 weeks after getting this vehicle!!!! since these items were missing, they wanted me to pay for this out of my own pocket, again gm's recall and issue not mine!!! since i wouldn't pay for what should have been warrantied, they removed the missing components from my car, charged me $250 for the diagnostic and a loaner car (total scam and they are allowing me to drive around with missing components that will continue to affect the glitches in the "byom" and car!? i am driving around a safety and identity theft hazard now due to gm and their lack of follow through on a known issue brought to their attention at the beginning of 2015 at defcon convention!! see wired.com- sam kamkar brought this to their attention. they sold vehicles that were hackable and are just now brining it to owner's attention! i am basically driving around a car that may or may not operate correctly for my safety due to their greed and lack of accountability for their issues building this vehicle. this is a death hazzard to me and the 6 yo twins that ride in my car!! i wanted to bring this to your attention as i am continuing to be followed and hacked in my car due to their negligence.