Problems with 2011 Chevrolet Tahoe STRUCTURE

Dashboard crack above steering column and by the passenger airbag it cracks more with heat/cold turned on in vehicle.

Cracked dash and could cause serious injury if air bag is deployed.

Dash cracking: i own a 2011 chevrolet tahoe ltz. the dash has cracked twice on this vehicle. the 1st time it was under warranty. the 2nd time it occurred the dash cracked in two places. this cost me more than $1000. once it cracked it started making a rattling noise as i went down the road. after reviewing all the complaints about this same problem, i fail to understand why a recall was not ordered by the government in regard to this problem. this is a problem reported by thousands of other people who have purchased a chevrolet tahoe or suburban. these are not cheap vehicles to purchase but are obviously made with cheap, defective materials.

Dashboard cracks due to poor quality material and poor design. once cracked, the dashboard presents a safety hazard. if the airbag were to deploy, the force of the deployment against the already cracked dashboard could send sharp fragments of the dashboard into passengers.

I am very careful and take good care of my vehicles, but this one has a crack in the dash that is getting bigger and bigger. from talking with a few people that own the same model they have had the same issue. it seems to be a defect from gm. i have not hit any major pot holes or applied any pressure what so ever to the dash. now it's so bad that it rattles when driving down the road. this is unacceptable especially with gm not taking responsibility for their error.

Crack in the dashboard - drivers side. passenger side headlight is distorted

Cracked dashboard above instrument cluster. bought the vehicle used on 18 may 2018 and did not notice the crack until the next day. research has indicated that this is a known defect with many gm models.

Cracked dash - the vehicle was stationary when cracking happened inside on the dash. it has cracked in 4 places: (2) above the steering wheel and (2) at the air bag. when driving, i notice there is no support in the middle of dash, it bounces and makes the cracks worse. i called my local chevrolet tahoe and researched online for same make and model about recalls and there has yet to be a recall for the cracks in the dash. there has certainly been lots of complaints about the same issue, but again no action has been taken. cracking at airbag is hazardous, especially if i were to get into an accident. this should certainly be a recall due to the cracks at the airbag and that it is a safety hazard.

I just bought my used 2011 chevy tahoe. after i drove it home i noticed that the dashboard under the windshield keeps jumping bad due to 2 cracks. my concern is that it may cause the airbag to deploy. the dearship says i bought it as-is and i feel it is a safety issue that should have been repaired before sale.

The dashboard has developed a crack next to the passenger airbag cover. this is a widespread manufacturer's defect for this type of gm vehicle. however, gm refuses to instate a recall to address it's customer's concerns. with the plastic of the dashboard compromised, a deployment of the airbag could send fragments of plastic into the cabin.

I own a 2011 chevrolet tahoe. my dash began to crack completely from one end to the other. i called the dealer today, george chevrolet in bellflower ca, and i spoke with the service manager jose. of course my tahoe is included in the takata recall and no parts for it are available yet. i did ask him about the recall and then i explained the problem with my dash. it is so badly cracked now it seems to me that the airbags are not secure at all as the cracks have made the entire dash loose. i was told there was no recall and i am no longer under warranty so nothing could be done. i am the original owner of the tahoe and have taken excellent care of the vehicle since i purchased it in 2011. it seems to me that there are many complaints about this issue so i hope someone will review and consider a recall. the cracking began at about 22k miles. i am unable to select the button below, but please contact me asap if there is a recall.

Tl* the contact owns a 2011 chevrolet tahoe. the contact stated that the passenger side dashboard was cracked in four places. there were no warning indicators illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 130,403.

My dashboard is cracked in two locations. the speaker in the dashboard has been serviced once by the dealership and is the only time the dashboard has been touched. nothing has been done on my part to jeopardize the integrity of the dashboard. an internet search shows that this is a common problem in tahoe's. i have received no reasonable explanation for the damage along with no reasonable fix ($1,500!!!!). i have had my vehicle serviced religiously at the dealership and at no point was i made aware that this was or could become an issue. now they tell me to file an insurance claim!?!? date this occurred is unknown and has been estimated to best of my recollection.

The dash board has several cracks in it. when asked a dealer about it they said this was very common for chevys. it's interesting that this information is posted all over the internet, why would chevrolet compromise customer satisfaction. also the side trim is falling off

My front dash board cracked. it was not moving. nothing has been set on the dash. i noticed one afternoon, the front cracked.

My dash in my 2011 chevy tahoe has cracked from the passenger airbag to the cluster above steering wheel. dash would make a popping sound when driving,thats when i noticed crack

Spontaneous windshield crack, originating form passenger side upper right corner to center of windshield; approx 8" long. crack in dash perpendicular to passenger airbag area, approx 2" long. vehicle was parked in covered garage for 72 hours, discovered upon next use.

Getting baseball equipment out of the back of my vehicle, the power liftgate rose almost to the top and then started to auto close on my son. the force could have killed him if someone wasn't there. i'm a physically fit man and i had difficulty holding up the lift gate.

Tl* the contact owns a 2011 chevrolet tahoe. the contact stated that the passenger side dashboard was cracked through to the driver side. the air bags were not exposed. the contact was informed that no recalls were associated with the vehicle. the vehicle was not involved in a crash. the manufacturer was made aware of the failure. the contact called a local dealer (penske chevrolet 3210 e 96th st indianapolis in 46240 317-846-6666) and scheduled an appointment. the failure mileage was unknown. updated 07/18/17*lj *js

I purchased my tahoe december 31st 2016 and i noticed a few weeks ago that the dashboard is cracked and it seems to be getting bigger.

We have a crack on the dashboard around the airbag. we have been trying for several months to get gm to fix the crack and the 1st option from a local dealership was to refer us to a man that could fill it in can paint it to match. a 3 year old child using silly puddy could have done a better job and the crack was still there. our next try was to take it back to the dealership where we purchased it and they said they couldn't fix it and referred us to a company down the street to repair it. that company was a car accessory store that said they didn't do that type of work. then i emailed gm because my research on the internet revealed that this was a problem for several gm models. so i email gm, who first told me that it wasn't anything they could do. after i explained i was a loyal customer for some 30+ years and when i purchased this particular vehicle, we also bought a silverado pickup at the same time. then i was referred to someone else and over a period of 3 weeks, i finally go to speak with a person who instructed me to take it back to the local dealership and let them get an estimate of how much it would cost. they figured the cost at $800.00 and told us we had to pay $500.00 and they would cover $300.00. i can't see why we must pay for a design defect that we could not have prevented from happening. i paid a lot of money for this car and i have done everything possible to keep it in good condition. why should the consumer have to pay for flaws in the design of any car that's being sold?

There is a crack in the left upper side of the dash where the passenger airbag is. this happened with around 60k miles on it.

Noticed large cracked on dash board above instrument cluster and around airbag. due to the location of crack around passenger side air bag, a recall should be issued and dash should be replaced.

Cracked dash

Vehicle dash is cracked in several locations including around the passenger airbag. this has become a common issue with this vehicle platform including the gmc yukon, gmc yukon xl, gmc sierra, chevy tahoe, chevy suburban, and chevy silverado all within the 2007-2013 model years. there are numerous discussions threads posted online as well as social groups in which owners are informing the rest of the community of their similar problems. the main concern is that in the event of a crash, the cracked dashboard could fragment as the airbag is deployed causing projectiles within the vehicle cabin. the safety concern as well as material defect should be investigated. there is no excuse as to why these dashboards are cracking. *tr

I bought a chevrolet tahoe 20111, and i noticed that the dash board is cracked in several area. the truck has 58,000 original miles. the dealer is refusing to replace the defected part with out charging. after doing several research about these vehicle they are many trucks owner with the same problem. this is poor quality plastic. i need you help and guidance to resolve this problem i paid $35,000 for a truck with a defected dashboard. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2011 chevy tahoe dash crack, 6/19/16, no trauma, parked in car port, 64k miles. once researched found this to be a frequent issue with no solution from gm/chevy. requesting recall for defective dash material, risk of airbag deployment if continues to crack.

Dashboard right by passenger airbag cracked. dash vibrates when driving and i'm worried if the airbag deploys that pieces of the dashboard will break off and become projectiles in the cabin.

After purchasing tahoe from used car dealership less than a month. a/c was on driving when i heard a noise from the dash. took pictures to show husband. driving on ty 40 going 40 mph. crack is a safety issue!

The dash in my vehicle cracked significantly last week as i was making a right hand turn, gm indicated that there has not been a recall but after reading into it, this issue seems to be quite prevalent. this needs to be addressed.

Tl* takata recall. the contact owns a 2011 chevrolet tahoe. the contact stated that the dashboard had extensive cracks on the front drivers and front passenger side near the glove box associated with the air bag components. in addition, the vehicle was included in nhtsa campaign number: 16v381000 (air bags) and the parts had not yet been supplied from the manufacturer to the dealer so the contact was unable to determine when the air bag recall may be performed. the approximate failure mileage was 70,000. vin tool confirms parts not available.

Dash on 2011 chevrolet tahoe has cracked on the passenger side next to the airbag panel. dash has also cracked on the driver side above the instrument panel cluster. concern is that in a car accident where the air bags deploy the dash board may break apart and become shrapnel causing additional injury, permanent disability, or death to the passenger.

Tl* the contact owns a 2011 chevrolet tahoe. the contact stated that the dashboard began to crack. the dashboard first began cracking on the passenger side near the air bag housing. it then began to crack directly above the steering wheel. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Dashboard has started cracking causing concerns over driver and passenger safety

The dash just recently cracked over the steering wheel. this vehicle had been garaged, i use window covers, and it only has 40,000. i am 100% a gm customer, but the lack of quality with respect to materials is extremely disappointing.

Dash is cracking around passenger side airbag. this is unsafe because in the event of passenger airbag deploying, shards of cracked dash can become projectiles. many complaints on internet about same issue, no resolution from dealer or gm customer service.

Tl* the contact owns a 2011 chevrolet tahoe. the contact stated that while driving, a crack was noticed on the dashboard. the contact was concerned for their safety and that the air bags could inadvertently deploy. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 72,340.

Tl* the contact owns a 2011 chevrolet tahoe. the contact stated that the dashboard cracked near the air bags. the contact was concerned that the air bags might inadvertently deploy. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000.

Dash is cracked is several areas

Plastic dashboard is cracking and creating potential projectile pieces of sharp plastic in case of impact. cracking near the passenger side airbag and near the driver side instrument cluster. cracks just showed up, there was nothing visible before them and suddenly they are there.

2011 tahoe ltz with 70,000 miles , dash started making a rattling noise, found the dash cracked in several places above the instrument panel, after initial crack, the dash vibrates and rattles more, causing more cracking.

The dash cracked on passenger side. no warning signs of it happening and sharp. car was not running at the time it cracked.my vehicle only had 46,000 miles at the time.

Noticed major crack on dashboard both on passenger and driver side. this just apppeared car was parked for the night went out in the morning and noticed the crack. the car has not been involved in any accidents or abused. this is a car that had been kept very clean both interior and exterior.

The dashboard on my tahoe has began to crack. it originally began to crack on the drivers side and has spread up over the control panel. last week i noticed a crack on the passenger side that leads right to the airbag. now that the airbag is involved i definitely feel that this is a major safety hazard. seeing the widespread complaints about this happening to others i feel this should be a recall. $70,000 vehicles should not have plastic dashboards that crumble away. updated 09/09/15*lj

Dashboard is cracking - from unknown reason

While driving on city streets several days ago i heard a loud popping sound as if an object has hit the windshield. after stopping to inspect for damage and not finding any glass cracks or chips i drove on. shortly thereafter i noticed a noise coming from the dash area and found that the center portion of the dashboard at the radio speaker was loose due to fact that the tab which is designed to hold the center fastener was broken by the weight and movement of the speaker. upon further examination i found that the dashboard was cracked at the upper left hand corner of the airbag compartment on the passenger side. the vehicle was taken to a local gm dealer this morning due to safety concerns with regards to the air bags either being deployed accidentally or in the event of a real accident, damage to the air bags due to the broken edges of the plastic dash material. furthermore, personal injury could occur as a result of flying debris from the loose, broken or brittle plastic pieces immediately adjacent to the air bag compartment. according to the local dealer they are and have been aware of these type of failure to the dash components for several years (dating back to 2005) on this vehicle but to date they have issued no bulletins or recall notices. this information is also documented here on your website where i was able to find at least 15 similar complaints filed with nhtsa within just the last 24 months most of which identify the exact same location of failure to be the upper left hand corner of the dash adjacent to the air bag compartment. it seems obvious that gm has no desire to address this issue on their own without being pushed to do so. your attention to this issue would be greatly appreciated by many, many gm owners.

Tl* the contact owns a 2011 chevrolet tahoe. the contact stated that the rear tailgate locked on the contact while he attempted to reach into the rear of the vehicle. the vehicle was not diagnosed and the contact was not injured. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 59,000.

Crack on my dash extending from the drivers side to the passenger airbag, this was noted one morning while i was driving and heard a rattling sound in my dash

The dash on my tahoe is cracking. i have done a little research online and found it is quite common, especially around the passenger side airbag. i feel this is dangerous if the airbag is deployed. i believe it will send pieces of the dash at the occupants of my vehicle. *tr

I noticed about a month ago that my tahoe dashboard was cracked on two spots. *tr