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Problems with 2002 Chevrolet Silverado 3500 SUSPENSION

On average, the 2002 Chevrolet Silverado 3500 starts to “feel” problems with the SUSPENSION and its various aspects after 3 352 miles.

Components Affected by SUSPENSION Issues

We have classified the 2 complaints from 2002 Chevrolet Silverado 3500 about SUSPENSION into the following categories.

REAR 1 MULTIPLE AXLE 1

Recently reported SUSPENSION problems on 2002 Chevrolet Silverado 3500

Dt: while in a parking lot consumer's vehicle accelerated to avoid another car at a low speed when the left rear front spring eye of the rear suspension broke off, causing the vehicle to strike a pillar. this occurred when the rear end of the vehicle lost control, and turned sideways, striking the pillar due to the loss of the spring. the consumer had the vehicle towed to a body shop. the consumer made the determination about this issue. the truck is at the body shop now. it has not been to a dealer. no repairs or corrections at this time. this was the first issue with the rear suspension. there was damage only to the vehicle, no police report was taken. *ak

Dt: the contact owns 2002 chevrolet dump truck. when he first bought it the brakes were bad. he took it back to the dealer, and they put new rotors on the front. he was still having problems with the brakes, and he took it back, and they said the brakes were fine. he took it to midas, and the back rotors were shot. they put new brakes and rotors on the back. also, the fuel gauge sensor was defective. they replaced the sensor. the rear end was bad. they rebuilt the rear end. then the exhaust system malfunctioned, *ak and they put new manifolds on it. *ak

Consumer states while driving vehicle will shimmey,vibrates and sways at any speed.contacted dealer. the dealer has made several attempts to fix the vehicle yet the problem still occurs. nlm

Loss of control due to an unknown jiggle/bounce, out of balance condition. consumer felt dealership lacked technical abilities to diagnose problem. to date vehicle had 14 different new tires on the rear axle. vehicle had been serviced 10 times. the tire pressure was adjusted, the front and rear suspension checked. rear sway bar was unhooked. tires were balanced. however problem still existed. there was also poor fuel mileage and an exhaust odor. due to safety issues consumer is reluctant to drive vehicle. *tt *jb

While driving vehicle has a bumpy vibration and tends to run off the road. dealer attempted to repair vehicle but did not succeed and now stating that nothing is wrong with the vehicle. please provide additional information. ts

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