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Problems with 2004 Chevrolet Silverado 2500HD SUSPENSION

On average, the 2004 Chevrolet Silverado 2500HD starts to “feel” problems with the SUSPENSION and its various aspects after 98 333 miles.

Components Affected by SUSPENSION Issues

We have classified the 5 complaints from 2004 Chevrolet Silverado 2500HD about SUSPENSION into the following categories.

FRONT 1

Recently reported SUSPENSION problems on 2004 Chevrolet Silverado 2500HD

I have had a complete brake job because all of the lines rusted out and failed as i was driving. fortunately, i was able to use the emergency brake to stop safely. i spent rough.y $3,000 to get this repaired. now the fuel lines, fuel cooler and everything attached has rusted out to the point that it is going to be an additiona $2,500 to repair this. also, the complete under carriage and rear end has rusted to the point that i am expecting it to fail at any time. this is not only a dangerous situation, but is extremely costly to the consumer, me. when the brakes failed, i was driving on a street approaching a busy intersection. with no warning at all, the pedal went to the floor and i had no brakes. the repair facility mechanic said he has never seen a system so bad. i keep the vehicle in a garage and have washed the under carriage in the winter to keep road salt from accumulating.

Tl* the contact owns a 2004 chevrolet silverado 2500 hd. while the vehicle was being serviced for routine maintenance, the mechanic noticed that the entire front end of the vehicle was defective. the mechanic replaced the steering box, pitman arm, outer tie rod on both ends and the upper ball joint. the contact also stated that the brakes were leaking. the brake leak failure had not been repaired. the manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 200,000.

We had a life threatening event on october 19, 2011. the left lower control arm was broken and the right lower control arm was cracked ready to break. this was discovered when we went for a wheel alignment. we had to have them repair it immediately due to the danger of the problem. the pitman arm and idler arm needed to be replaced because of this problem. we don't have a chevrolet dealership here. they said the lower control arms were defective. we use this truck only for pleasure, no hauling. we e-mailed the chevrolet consumer support center and they gave us a service request number. we were requested by them to communicate by phone. we called them on october 21, 2011 and they requested the alignment shop's phone number. on october 25, 2011, they called us and said that this was not under warranty. they didn't seemed to be concerned that the parts were defective. we wanted to let you know of this dangerous problem since there may be more defective lower control arms. i still have the defective parts. *tr

Almost went off road on a corner, with only 53,000 miles on it. took it into lesscwabs and they said the wheel bearings and hubs were shot and the wheel was ready to fall off. they said that they have had several chevy silverados with the same problem with even less mileage on. called chevy they said they have also had several complaints but there is no recall or help with fixing the problem. it cost aprox 900.00. to fix @ schawbs. *tr

I see you have recall on wheel hub assemblies for 2004 chevy silverado i just replace both sides on my truck .the truck was bought brand new it is 4 years old it only got 60,000 miles on it i need to know if my truck was under your recall . *tr

Tl*the contact owns a 2004 chevrolet silverado 2500. while driving at an unknown speed, the vehicle began to wobble while making a turn. the vehicle was taken to a mechanic and it was discovered that the front wheel hub was no longer together and needed to be replaced. approximately 9 months later, the front passenger side wheel hub needed to be replaced. the current mileage is 113,904 and failure mileage was 9,780. updated 10/07/08. *lj

There was a bumping noise noted coming from the left front wheel. the truck was taken to the dealer for repair. the left front hub assembly for the chevy 2500hd four wheel drive with duramax diesel engine was replaced. the dealer stated that the right front hub assemble was also loose and would need to be replaced soon. the dealer stated that they have had to replace three other complete hubs, so this means that a total of six hubs have had to be replaced. it was confirmed with the dealer that these hub assemblies have no grease fittings and only come with whatever grease is in the hub at the time of manufacture. this is a potentially dangerous situation and could result in an accident with a loss of life. this is reported in the hope that a full and complete investigation is conducted prior to a catastrophic failure with a loss of vehicle control and a resulting loss of property and lives. this should be investigated with the highest priority. i await your response and results of the investigation. *tr

On january 2, 2008 while driving our 2004 chevy silverado 2500 4x4 on a paved city street the two front tie rods snapped in half( driverside 1st, passenger isde 2nd) causing the truck to go out of control and skidding approximately 70 feet finally being stopped by a concrete curve. gm has refused to take any responsibility in the failure of their factory equipment. we purchaced the truck from our neighbor with a" fab tech" 6 in. lift kit. the fab tech company also refuses to take any responsibility stated that they have seen many tie rod failures with the tie rods on gm trucks for several years and that that they have designed larger diameter tie rods that are sold as upgraded equipment with their lift kits. my case # with gm is 71-591086295. the conact person/sales manager with fabtech is . *cn

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