We have classified the 47 complaints from 2002 Chevrolet Impala about EXTERIOR LIGHTING into the following categories.
My back lights and dashboard does not work
This particular issue occurs at random times and conditions. as i'm traveling at night and i pull back the dimmer switch lever, the headlights will go out and leave me totally in the dark. the only way that i can get the headlights to come on again is to continue to manipulate the dimmer/turn signal lever until the lights come back on. *tr
Turn signals work intermittently. and just in the middle of the way you see that your turn signals do not work and sometimes they work! *tr
Tl* the contact owns a 2002 chevrolet impala. the contact stated that there was a short in the low beam headlights. the contact had to activate the high beams as an interim fix. the vehicle was not inspected or diagnosed. the manufacturer was notified of the failure. the approximate failure mileage was 160,000.
My blinker switch and high beam doesn't work at all you have to mess with the flasher button if you want to single a turn. other times it works but still no high beams its been worked on lights changed everything still nothing. i was told a factory defect but heard nothing on this. i carry my small children and my wife in this car and i almost got rearended a few times so if its a factory defect they should fix it. i heard other owners with the same complaint so its not just parts wore out it was no good in the beginning then they should pay for it since the fault is at the factory. *tr
Tl* the contact owns a 2002 chevrolet impala. the contact stated that the vehicle intermittently failed. in addition, the contact was driving approximately 35 mph when the service engine soon warning light illuminated and the a/c system failed to activate. the failure recurred on multiple occasions. the vehicle was taken to an independent mechanic where the cause of the failure was unable to be determined. the approximate failure mileage was 100,000. updated 08/27/14*lj updated 09/18/2014 *js
Tl* the contact owns a 2002 chevrolet impala. the contact stated that the turning signals failed to activate intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable.
I have had 1 turn signal switch replaced due to a wire that fried and started smoking causing white smoke to come out near the steering wheel. the high beam head lights were stuck on the on position killing the battery. that was last year. these switches cost about 500.00 bc they are dealer parts. now, 10/21/14 i was driving down the road at night and lost my low beam headlights. mechanics tell me same problem. i need another turn signal switch replaced. i've been driving on only high beams now until i can afford another 500 bucks. to expensive for me to keep replacing. *tr
I was driving on the interstate and my headlights went out. i flashed my brights and they came back on. it has done this multiple times since. *tr
Hazard flasher switch is bad. the turn signals will go out intermittently. if you press the hazard buttons over again the turn signals work again. this has been happening since 2012 when my vehicle had 70,000 miles. *tr
The turn signals stop working on its own. then started working again. the signal does not work all the time. *tr
My turn signals work intermittently. sometimes not at all and sometimes have to activate flashers on and off. sometimes lites won't turn all the way off when i park they will make a chiming sound and i will turn them on and off til it stops. *tr
I have a 2002 impala and my turn signal works sometimes and other times it doesn't. my mom has a chevy malibu and hers was doing the same thing and they recalled it due to defective parts so i looked it up on line and gm has recalled other models but not impala. so i took it to a gm location and the guy told me they know its a problem but until they recall it there's nothing i can do but pay for it. it started at around 98,000 miles and i would almost get hit when i slowed down to turn after a while the problem went away i guess about 135,000 now its back again im at 182,000 and still no recall. *tr
Tl* the contact owns a 2002 chevrolet impala. the contact stated that while driving 50 mph, the headlights malfunctioned when switching from low beams to high beams. the manufacturer was notified, but offered no assistance. the vehicle was not repaired. the contact was now experiencing another new safety concern in regards to the pass lock, where the components were wearing out. the security system would not recognize the key when it was inserted into the ignition. this locked the contact in the vehicle and prevented it from starting. the vehicle was not diagnosed or repaired. the vehicle had not been driven since this pass lock failure. the vin was not available. the failure and current mileages were 102,000.
Both headlights shut off at night with no warning. sometimes low lights turn off and then come back on after a few seconds. sometimes high lights shut off and do not come back on unless the lights are manually switched to low. this happens as much as once a month traveling at 65 mph ever since i owned the vehicle. there is no indication when and where this will happen. it is just random. if you are unaware how to get the lights to come back on, they will not. dealership is aware of several owners with the same problem, but does not know how to remedy! *tr
Headlights suddenly went out while in operation. *tr
2002 chevrolet impala headlamps go off while driving when high beams are on. frequency is everytime high beams are used. researched problem on internet and found this is common problem. why will gm not recognize this as a safety recall situation? *tr
Blinkers were intermittently working and now not working at all. brake lights and hazards working. fuses replaced. see online that many people report this same problem. *tr
Tl*the contact owns a 2002 chevrolet impala. upon starting the vehicle and shifting it into drive she could hear a clicking noise coming from the steering column and fuse box under the engine. she also stated that whenever she shuts the vehicle off the high beams will continue to flicker on and off. the vehicle was taken to an independent mechanic where she was informed the vehicle was built with a faulty body control module. the vehicle was not repaired. the failure mileage was 147,050 and the current mileage was 147,432. updated 11/05/10. *lj
2002 chevy impala: turn signal randomly stops functioning: sometimes when lever is pulled signal will function then just stop, other times signal does not work at all when lever is pulled. pressing hazard button several times returns turn signal functionality temporarily. this is a safety issue! an internet search of "2002 impala turn signal" on google shows that this is a common problem. *tr
Tl* the contact owns a 2002 chevrolet impala. while driving approximately 60 mph, the headlights failed without warning. the failure occurred intermittently and when the turn signal mechanism was slightly jolted the headlights would operate. the vehicle was taken to an authorized dealer where they informed the contact that the universal light switch would need to be replaced. the vehicle was not repaired. the failure mileage was approximately 100,000. updated 04/15/11*lj updated 11/21/11
2002 chevy impala. the turn signals often fail to activate, creating a road hazard. apparently a common problem on that time period impalas. suspected a faulty multi-function switch. *tr
Both the hazard and turning signal light started acting funny and then stop working at the same time changed the hazard switch it staring working again and changed the turning signal lever the turning signal still does not work.*cw
I have a 2002 chevy impala. about a year ago the turn signals intermittently stopped working. i was told the multifunctional wand would cost $500.00 (not includ.labor) and there is no after market part. my mechanic could not confirm the problem though. all else on the wand works. i feel this problem is connected with my air/heat running and/or loss of power. this is very dangerous and almost caused several near rear-end incidences. i am afraid to have my daughter in the back seat. is there a recall for this item? *tr
Tl* the contact owns a 2002 chevrolet impala. the contact stated that while driving 30 mph, the head lights and the instrument panel lamps failed. the failure recurred sporadically. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 159,000.
We were driving home at night and the headlights on our 2002 chevy impala went out and didn't come back on. we didn't realize it at the time, because we were driving in town and there were street lights. this was the 3rd occurrence. nothing has been done to correct this issue. *tr
Chevy impala 2002 turn blinkers fail intermittently similar to 03v327000 recall campaign. *tr
Tl* the contact owns a 2002 chevrolet impala. the contact stated that the turn signals would fail intermittently. the vehicle was not repaired. the manufacturer would not provide any assistance. the failure mileage was approximately 65,000 and the current mileage was approximately 69,000.
Tl* the contact owns a 2002 chevrolet impala.the contact also owns a 2003 chevrolet impala. the contact stated while the vehicle was being driven the lights went off. the contact states he told his children to stop the vehicle and turn it off and after several attempts the lights came back on. the contact states the issue has happened numerous times. the contact had the vehicles repaired. the current and failure mileages were not available.
2002 chevrolet impala blinkers stop working intermittently. happens every month or two and lasts about an hour or until the four-way flasher is repeatedly turned on and off. fixed by replacing the hazard switch in the steering column. this was dangerous since the blinkers would not work when expected and necessary such as changing lanes on the freeway, or when making a left turn at a busy intersection. *tr
Head lights will go out when using the dimmer leaver. i have replace the dimmer switch two times on my 2002 chevy impala. cost $450.00 each time. *tr
Tl* the contact owns a 2002 chevrolet impala. while driving at night approximately 65 mph, the low beam headlights failed to illuminate without warning; therefore, the contact activated the high beam headlights and continued to drive. the vehicle was previously repaired twice in 2009 for the similar failure where the dimmer switch assembly was replaced each time. the contact planned to take the vehicle to an authorized dealer to be repaired. the manufacturer was notified of the defect. the approximate failure mileage was 77,936.
Tl*the contact owns a 2002 chevrolet impala. while driving 75 mph, the contact noticed that her head lamps dimmed periodically. the dealer inspected the vehicle and determined that the head light modular failed and could be repaired at the cost of $500. the manufacturer stated that no compensation would be provided because there were no recalls. the failure occurred without warning and the vehicle has not been repaired. the failure mileage was 57,200 and current mileage was 57,500.
Tl*the contact owns a 2002 chevrolet impala. the contact stated that when she turns the ignition, it does not recognize the key. she has to wait 10-15 minutes to turn the ignition again before the vehicle starts normally. the failure has been occurring for approximately seven months. in addition, the headlights and instrument panel lights flicker while the vehicle is in motion. the security light also illuminates in the vehicle. the vehicle was taken to a private mechanic, who stated that the fuel pump needed to be repaired. the relay switches run through the fuel pump. two new relay switches were installed at the contact's expense. the dealer stated that there were not enough complaints to issue a recall for this issue. the failure mileage was 115,000 and current mileage was 126,651.
2001-2002 chevy impala headlights stop working when changing from low beam to high beam at any time also burning wire smell on going problem with gm needs to be recalled gm wants $700 to fix . *tr
I have a 2002 chevrolet impala ls. bought used in 2005 had 72,000 miles. it now has 89,800 miles. since i have had the vehicle i have had to replace the bcm module, rebuilt transmission, replace the pcm module, replace all four rotors along with brake pads all around, and now my left turn signal has stopped working intermittently. the right turn signal works fine. when the left turn signal is working the hazards work fine as well, but when the left isn't neither does the hazard lights. along with the problem it disengages the traction control, which therefore disengages the cruise control. i read on a forum that replacing the hazard switch will fix this problem however not my case. i have been told to replace the turn signal module, but the part is 299.99 plus labor or the dealership told me they could troubleshoot the problem, but at astronomical labor charges. from all the forums i've read and my own problems the 2000-2002 impalas are nothing, but garbage! this will be my last american made car! very very disappointed chevrolet customer. *tr
Headlights turn completely off while driving - manipulating hi/low beam switch turns them back on. *tr
Tl*the contact owns a 2002 chevrolet impala. while making a left turn at 10 mph, the turn signal indicator failed to illuminate. the failure occurred intermittently when making either a left or right turn. the vehicle was taken to a local repair shop and they were unable to determine the cause of the failure. the manufacturer stated that the vehicle would have to be taken to the dealer for further inspection. the failure mileage was 69,000 and current mileage was 69,700.
Tl*the contact owns a 2002 chevrolet impala. while driving 55 mph, the front headlights failed when the high beams were activated. the contact was able to restore the headlights by turning off the high beams. the contact called the dealer and was informed that the multi-function switch was possibly failing. the cost for repair would be $600. the contact called the manufacturer and was informed that no compensation would be provided because there were no current recalls. the contact was advised to have the vehicle inspected by the dealer. the failure mileage was 83,000 and current mileage was 84,000.
When driving at night and using the "high beams," they go out after awhile. nearly crashed until i could slow down enough to safely stop! by moving high/low beam lever, i was able to get headlights to come back on in the low beam position. in checking nhtsa web site, found this is a problem general motors is aware of but expects owners to pay for repair of poorly designed part. *tr
Tl*the contact owns a 2002 chevrolet impala. the contact stated that the headlights fog up. the dealer charged $300 to remedy the issue, but the failure recurred. there were warning lights on the instrument panel that remained illuminated for a year; however, the warning light for the headlights remained dim. the current mileage was 45,000 and the failure mileage was unknown.
Multi-function switch failed on 2002 chevrolet impala causing a loss of high beam lights. the switch and the high beam bulbs had to be replaced for safety reasons. *tr
I bought this car 4 years ago and i did not have problems till this happened, the car don't want to star in several times, im already pissed off and i don't really know what to do with it, cuz i know that nobody is going to buy it like that; i like the car but this is inoperable!!!! *tr
2002 impala turn signals work at times and then don't work. i found that pressing the hazard switch several times did work but only for a short while until it happened again. *tr
While driving at night on i127 highway, with my dim lights on and cars passing me, my dims go blank. nothing. i had to quickly pull over and make adjustments to find the problem. after about a dozen episodes of these i find that my bright lights would still operate. after i'd get home i would shut the engine off and wait a few minutes and restart the engine and my dims would come back on !!!!! i have cleaned the little signal switch on the front dash but they still go off at any time of the night. i have come close to a few accidents. please help ! i have talked with several mechanics and rookies but they were stumped. this is a safety issue and should be addressed. *tr
Suddenly blinker lights would not work, if you move or use the hazard light switch the blinker lights will start to work, sometimes. you have to constantly jiggle or move the hazard light switch for the blinker lights to work. *tr
On march 19, 2008 i was driving to work at 5am and turning on my highbeams. a car was coming over the hill so i turned off my highbeams and my headlights turned off. in a panic i hit the brakes and ended up putting my car in the ditch. i was able to drive it out of the ditch but i was pretty shook up. after jiggling my dimmer switch i was able to get my headlights again. i took my car to the mechanic and he told me that it was the dimmer switch that needed replaced and it would cost $450. i found an after market one online and put it in myself for $350. i noticed my lights flickering before this event but thought nothing of it. usually it was 1 or 2 times a week for two weeks when the switch finally went out completely. i would like this to be a recall on all dimmer switches due to the fact that i could have been involved in a serious or fatal accident. the headlights and instrument lights are the most important thing on a vehicle when traveling in the dark. in my case i was lucky not to have had this happen during bad road conditions. *tr
Tl*the contact owns a 2002 chevrolet impala. while driving various speeds at night, the exterior lighting of the vehicle would fail without warning. the lights would then spontaneously illuminate again. the dealer has not yet been notified and the vehicle has not been repaired. the contact researched the nhtsa website and discovered numerous complaints regarding this failure. the failure and current mileages were 138,000. updated 04/21/08 *cn updated 04/21/08 *tr
We have been having problems with our turn signals not working properly. also the security light flashes and the radio says locked and the vehicle will not start. the only way we can get it started is to disconnect the battery and let the computer reboot. *tr
2002 impala. have a build up of water in both front headlights, this problem is on going for at least two years..very hard to see at night. high beams will not turn on with multi shifter and cruise control shuts off after a few minutes of use. dealer states this is all normal. this last problems with cruise control is a new problem. *tr