Problems with 2002 Chevrolet Impala ELECTRICAL SYSTEM

2002 chevrolet impala. problems with ignition turning on and off. *ta according to the invoice, the security light illuminated at times. the technician found no communication with the bcm. the bcm was replaced. *jb

Tl* the contact owns a 2002 chevrolet impala. the contact stated that the ignition switch was unable to turn as a result the contact was unable to start the vehicle. the vehicle was not diagnosed or repaired. the contact stated that the vin was not included in was nhtsa campaign number: 14v400000 (electrical system). the manufacturer was made aware of the failure. the approximate failure mileage was 150,000.

My blinker switch and high beam doesn't work at all you have to mess with the flasher button if you want to single a turn. other times it works but still no high beams its been worked on lights changed everything still nothing. i was told a factory defect but heard nothing on this. i carry my small children and my wife in this car and i almost got rearended a few times so if its a factory defect they should fix it. i heard other owners with the same complaint so its not just parts wore out it was no good in the beginning then they should pay for it since the fault is at the factory. *tr

Tl* the contact owns a 2002 chevrolet impala. the contact stated that the vehicle intermittently failed. in addition, the contact was driving approximately 35 mph when the service engine soon warning light illuminated and the a/c system failed to activate. the failure recurred on multiple occasions. the vehicle was taken to an independent mechanic where the cause of the failure was unable to be determined. the approximate failure mileage was 100,000. updated 08/27/14*lj updated 09/18/2014 *js

The car dont start. the key stuck always . sometimes the car turns itself off when start the car *js

My vehicle has a faulty electrical start up system and fuel pump system the battery on this vehicle was replaced and the starter was replaced as well and the vehicle still is experiencing the same problems. i took the vehicle to be serviced at a mechanic shop and the vehicle worked perfectly fine for the mechanic at the time and they were unable to make any repairs because the vehicle didn't perform the issue in front of the mechanic. the issue has been going on since june of 2014 and it randomly wont start at all and then its starts hours and hours later. i have spent hundreds of dollars replacing parts on this car that deal with starting issues and still this car is experiencing the same difficulties. i have been stranded numerous places with this vehicle refusing to start. i am aware that this vehicle has a recall out for key ignition electrical switch and fuel pump pressure all of which fit the problems my vehicle is experiencing the recall that is available to my vehicle doesn't include either one of these and i personally feel it should include these because multiple mechanics who have inspected the car have confirmed these are the issues this car is experiencing i don't have hundreds of dollars to keep installing and making repairs on this car only to have it keep breaking down i am in need of assistance to figure out if i can get this vehicle under the other recalls as well please and thank you. *tr

This car was one-owner and very well taken care of and serviced routinely. i was driving home from work on the interstate and my car just lost power. i had no control of the car. it slammed into the concrete medium wall on drivers side, then spun around and lodged underneath the trailer of a semi-tractor. the semi hit the brakes and it projected me back across upon the top of the concrete medium where my car just rode to a stop. the air bags did not deploy. my beautiful car was totaled but, by the grace of god and seat belts i am alive. i have a concussion, sprained ankle, cuts, and bruises, but i am here to tell about it. hopefully, the nhtsa will investigate and save someone else from injury or death. my car is available to inspect. *tr

Tl* the contact owns a 2002 chevrolet impala. the contact stated that while driving at a low speed, the vehicle stalled. the contact was able to restart the vehicle by unplugging the computer system and removing and re inserting the key into the ignition. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 14v4000 (electrical system). the failure mileage was 90,000.

2002 chevrolet impala. consumer writes in regards to vehicle electrical systems malfunction. *smd the consumer stated the problems he experienced were eerily similar as to those described in the recall. however, general motors customer service informed him, his vehicle was not included in the recall. the consumer stated while driving, all of a sudden, all electrical functions ceased. all of the gauges went to the off position, and the power steering and brakes were lost. minutes later, all electrical functions resumed. the consumers mechanic was unable to isolate the problem. *jb updated 06/19/14

Tl* the contact owns a 2002 chevrolet impala. the contact stated that security light illuminated intermittently and the vehicle would not start. the vehicle was taken to a dealer where the technician diagnosed the ignition cylinder had a short circuit. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 26,000. updated 11/12/14*lj the consumer stated the vehicle would not start on more than one occasion. updated 01/15/15

Tl* the contact owns a 2002 chevrolet impala. the contact stated that the vehicle would hesitate to start occasionally and the radio failed to operate. an independent mechanic stated that the computer needed to be reprogrammed. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not notified. the failure mileage was unavailable.

On the above date i was driving home from work when my car just shut off on the highway. had to pull of and car did want to start notice the passlock 2 system security light was on. i had the car towed home car start right up drove to work car didn't want to start again. has not start since. note i spent 700 on the passlock system a year in half ago.this is bull gm needs to fix this problem for good. *tr

I had just dropped my 8 year old son off at school, and i was headed to work. the car cut off while i was sliding on very thin ice. i could not steer away from the back of a pick up truck. the driver drove off before i could even exit the car. the air bag did not deploy and i had to have the car towed to my house. i have not been able to get it started since. i have had several mechanics look at it but none could fix the problem. i am a single parent who lives paycheck to paycheck. i just bought the car in october. i do not have the money to keep pouring into this car. i know there is manufacturing problem but i do not have the money to have it towed to a dealer, much less the money to have it fixed. all i want to have my car back on the road running. *tr

I have had 1 turn signal switch replaced due to a wire that fried and started smoking causing white smoke to come out near the steering wheel. the high beam head lights were stuck on the on position killing the battery. that was last year. these switches cost about 500.00 bc they are dealer parts. now, 10/21/14 i was driving down the road at night and lost my low beam headlights. mechanics tell me same problem. i need another turn signal switch replaced. i've been driving on only high beams now until i can afford another 500 bucks. to expensive for me to keep replacing. *tr

Tl* the contact owns a 2002 chevrolet impala. while driving 25 mph, the battery light illuminated. the contact drove to a stop light and the vehicle shut down completely. the vehicle restarted after approximately 20 minutes. the contact replaced the battery, but the failure recurred. the vehicle was taken to an independent mechanic who diagnosed and replaced the catalytic converter, but the failure recurred and the check engine light illuminated. the vehicle was taken to a local dealer where it was diagnosed and the air conditioning fans were replaced, but the failure recurred. the manufacturer was made aware of the failure but offered no assistance. the check engine light remained illuminated. the vehicle was not repaired. the failure mileage was 79,000.

Tl* the contact owns a 2002 chevrolet impala. the contact stated that while driving at an unknown speed, the warning lights on the instrument panel illuminated. the contact mentioned that the automatic locks and air conditioner became inoperable. the vehicle was not taken to a dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 96,000 and the current mileage was 98,000.

Issues with the bcm (body control module). the ignition switch which the car would not start with the key in the ignition at all. according to the penske chevy, the bcm is bad due to the ignition switch. *tr

I was driving on the interstate and my headlights went out. i flashed my brights and they came back on. it has done this multiple times since. *tr

I was driving on main street in rio vista and my vehicle just simple shut off. the car rolled and hit a planter in front of the store as i tried steering it out of the street. when i tried to start it again, the ignition switch would not operate. i called the amica roadside assistance and was towed to abel chevrolet. they informed me that this problem was typical to this year vehicle and that the ignition switch would need to be replaced. they replaced it at a cost of approximately $509.11 since my ignition has already been replaced, do i need to take it back in? also will i be compensated for the cost of the replacement? *tr

Tl* the contact owns a 2002 chevrolet impala. the contact stated that the key became dislodged from the ignition switch while the vehicle was in motion. the failure occurred numerous times intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 157,681. updated 12/9/14*cn the consumer stated the key could be removed from the ignition at any time, and the vehicle would remain running. the engine has been rebuilt twice. updated 10/5/15*js

Factory installed security system won't let me start the car, i have to wait anywhere from 15-45 minutes before it starts, and that is not safe to be stranded with the family. i'm not the first person with this problem, and i hope you can do something to help me solve it. thank you. *tr

You never know if the car will start. will start 30 times then nothing. waiting about 10 minutes and starts. can not trust it to start and not leave you stranded.the following link has 218+ others with same problem. http://www.carcomplaints.com/chevrolet/impala/2002/electrical/passlock_problem_wont_start_and_security_light_is_on.shtml. *tr

Tl* the contact owns a 2002 chevrolet impala. while driving various speeds, the vehicle stalled without warning and the power steering failed. the contact had to shift into neutral in order to restart the vehicle. the failure occurred on numerous occasions. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the cause of the failure. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not notified. the failure mileage was unavailable.

Passlock system would disable the car from starting dozens of times for months. i would get stuck anywhere without warning for half an hour or more with my children. it was taken in for a coolant leak issue. the dexcool ( a horrible product with lawsuits due to engine damage) had eaten the hoses and was spraying around the engine. it created a sludge that thankfully did not destroy my radiator. the car finally outright failed because of the security system. the passlock system is a known issue with gm. i have read endless complaints about this problem. there was nothing wrong with the car, but the system would not read the key. it was in the shop for weeks. had to get new bcm and have the system reprogrammed. my car only has 37,000 miles and for it to fail and need such expensive repairs for a faulty system with nothing wrong with the mechanics of the car is unreal. another known issue is with the signals going out without warning. i never know if the turn signals will work and this is very dangerous. i am fearful that other issues with the electrical system might happen. but knowing that the bcm might fail again in another year or so is the biggest rub. how many times do people have to reprogram their car and replace parts on a faulty passlock system that will fail again? *tr

Tl* the contact owns a 2002 chevrolet impala. the contact stated while driving approximately 50 mph, the cruise control engaged independently and would not deactivate. the ignition switch was turned off; however, the vehicle continued to accelerate. in addition, the brake pedal was depressed numerous times and the vehicle failed to slow down. when the emergency brake was engaged the vehicle came to a complete stop. the vehicle then resumed normally. the vehicle was taken to an independent mechanic where the cruise control cable was detached. the mechanic stated that the ignition switch would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 96,000. updated 6/10/14*cn

Tl* the contact owns a 2002 chevrolet impala. the contact stated that the vehicle failed to start. the vehicle would only start after turning the key on and off numerous times. the vehicle was not diagnosed or repaired. the contact received a recall notification for nhtsa campaign number: 14v400000 (electrical system). the parts were unavailable to perform the repair. the manufacturer was not notified of the failure. the approximate failure mileage was 138,000.

Vehicle has failed to start on numerous occasions. key would turn, but nothing happened even though the lights and accessories were on. after a few minutes, the vehicle would start normally. dealer attempted to fix by replacing the battery twice, but did not correct the problem. in december 2013, the ignition switch cylinder was replace. the problem has not recurred, but now the tire pressure warning can not be shut off. no further dealer action has corrected the problem.

2002 chevrolet impala. consumer seeks reimbursement for lock cylinder assembly recall repairs. *smd updated 09/14/15*lj updated 10/25/2017*cn

I own a 2002 chevrolet impala. while i was driving 50 mph, the headlights malfunctioned when switching from low beams to high beams. the manufacturer was notified, but offered no assistance. the vehicle was not repaired. next the car doors would not lock. ordered new body control module and had it put in and reprogrammed at dealer. worked for a week and while in drive thru and shut car off when tried to restart car it would not restart but start throwing a bunch of codes. sat for awhile found second set of keys put it in and it started. apparently the security system would not recognize the key when it was inserted into the ignition. this locked the contact in the vehicle and prevented it from starting. the vehicle is now in the shop. i have found over 1,000 complaints of the same nature with this car. in 2004 i had new head gaskets put on due to the coolant and was suppose to recoup some money. i put in claim and never heard anything. now turn signals work intermediately. this is a very common issue with impalas. very dangerous when i signal i don't know if it is going to work. i have almost caused multiple accidents because of this issue. i complained multiple times to the dealer but they claimed nothing was wrong. as soon as i hit the 100,000 mile. *tr

Vehicle will not start periodically, wait a few mins and it will start. when automatic lights come on, the dash lights go out. all lights on go off. makes night driving dangerous. *tr

Tl* the contact owns a 2002 chevrolet impala. the contact stated that after inserting the key in the ignition, the vehicle failed to start and the anti-theft system engaged. also, the contact mentioned that on another occasion, the vehicle failed to start after refueling. the vehicle was taken to the dealer. the technician diagnosed that the ignition switch and keys needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure. the vehicle was not further repaired. the failure mileage was 52,000 and the current mileage was 57,000.

2002 chevrolet impala. consumer writes in regards to ignition switch problem. *smd the consumer stated the electrical switch was replaced on june 4, 2013. on february 13, 2014, the vehicle lost all power and came to a complete stop. on april 5, 2014, the vehicle lost all power again. *jb

Car will only start randomly. engine will not turn. all lights on dash will go out when turning the ignition. starter has been replaced and electrical shop advised to go to dealer. took to dealer for ignition recall which did not fix the problem. dealer advised this issue is not covered by recall. security light turns on. *tr

Tl* the contact owns a 2002 chevrolet impala. the contact stated that while coasting, the pass lock security warning lamp illuminated and the vehicle stalled. the vehicle was restarted a few times before it began to function normally. the vehicle was not repaired or diagnosed. the manufacturer was made aware of the issue. the approximate failure mileage was 109,000 and the approximate current mileage was 111,500. updated 9/17/13*cn

My car does not make a sound when i try to turn it on sometimes. i'll have to keep turning the key from the off position to the start position several times until it finally comes on. i have had my ignition switch checked and was told it is fine. this is a very random issue being it will have today and not happen again till like 6 months and will happen for 3 days in a row. then won't happen till the next year and will only happen for a day. it is very irritating being it has made me late for work in the past and there is no way for me to determine when it might happen again. it doesn't matter if it sat over night or if i just drove it got out and then got back in, it's just completely random.

Car began to flash security light. then within a month the light stayed on all the time with signal light making a clicking sound then not able to flash preventing the drivers behind me not to know the direction im turning. the switch you have to juggle and the car would not start anymore. i had the bcm changed the radio is locked the lights use to flash on and off. now the car starts interment and the radio is still locked the security light is still on, cruise light, and passenger airbag light on. this is a problem for the chevy impala to but their is no recall....why? *tr

I put a new fuel pressure sensor in and now my 02 impala wont start and not getting any power to fuel pump now, we are a car lot and this car has been sitting unable to start now for over 2 weeks, had many certified mechanics from our area observe the problem, including 2 certified chevrolet mechanics, and none have come up with a solution. just don't make sense, i am sure chevrolet is aware of the problem so please let me know what the problem is so i can have it repaired so we can sell the car. *tr

Tl* the contact owns a 2002 chevrolet impala. the contact stated that the horn began sounding independently. the contact took the vehicle to the dealer for inspection but they could not diagnose the cause of the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 239,281.

Tl* the contact owns a 2002 chevrolet impala. the contact stated that while parked the fuel gauge reading fluctuated from full to empty. the failure occurred intermittently. additionally, the headlights would not illuminate when the contact turned the exterior switch to the on position. the contact also noticed the multifuntion window switch would not operate any of the windows when the exterior lighting was not operating. the vehicle was taken to the dealer for diagnostic testing. the technician stated the sending unit relay would have to be replaced to repair the fuel gauge failure. the multi function switch would have to be replaced the repair the electrical failure with the exterior lighting and windows. the vehicle was not repaired. the approximate failure mileage was 112,000.

Tl* the contact owns a 2002 chevrolet impala. the contact stated that the key failed to turn and prevented the vehicle from starting. the contact mentioned that the vehicle was repaired under nhtsa campaign number: 14v400000 (electrical system). in addition, while driving various speeds, the vehicle would stall. the dealer and manufacturer were made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 100,000. updated 1/7/15*cn the consumer stated the vehicle would not start when the key was in the ignition. updated 03/03/15

Intake manifold leak, replaced the engine. intermediate no starts, vehicle cuts off in 5 mins of driving, turn signals works sometimes.. car is dangerous to drive and i have almost had several accidents because of the issues. *tr

at 10:00 p.m., driver started the vehicle (cold) and pulled away from curb stopping at a stop sign 100 feet ahead. as driver pulled away from the curb, the dash lights (seat belt, abs, airbag, etc.) and tachometer began to intermittently flash/ fluctuate. driver proceeded to take a right turn onto a main road when the driver's side head curtain airbag inadvertently deployed from the driver's seat back. driver immediately stopped the car and pulled off into a parking lot to call for assistance. *tr

Parked car gauges went crazy with a sound coming from the glove compartment. bad bcm. *tr

Ignition switch fails at times and i need to keep turning it on numerous times and then it finally starts! it is on the news this is a recall and i have called the dealership, gm and both failed to help me with the issue at all! *tr

For the past 2-3 years the security light will come on and flash about 10 minutes. during that time i have to sit with the key in the ignition and the ignition switched back until the security light stops, which then the care will start. about a month ago same constant problem except now after the security light stops flashing car won't start at all. i've gotten new battery and had alternator checked and both are good. the security pass code dealing with the keys or some mess i was told which will cost $500.-$600. omg!!!!! really. is there a recall or something for this. gmc please do better. last american made car that i will purchase. *tr

Hello i'm deaf myself and the person that got hurt was me when that situation happen . it was something to do with the ignition switch move out of running position while driving it turn off the engine at the same time i was driving. and some time while i happen to park the vehicle and come back later the ignition switch won't turn out until about 15 min later it keep going on like that for a while and it keep turning off while driving. i had to pay near thousands out of my pocket to get that repair. i show this letter i get in the mail to my attorney. so we are hoping i can get that funds back that i has waste on that problems thank you! *tr

Car won't start and car will just turn off while im driving, its not safe to drive. *tr

Tl* the contact owns a 2002 chevrolet impala. the contact attempted to start the vehicle but the engine would not start. the vehicle was towed to the dealer for inspection and they stated that the ignition switch needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 6900. the consumer also stated, the turn signals did not always work. updated 06/30/14

The passlock security system in my car disables my fuel and my starter. i have been stuck places before because the car won't start. the security message is on and so is the battery along with service vehicle soon. the car will not start and hasn't for months now. i am very upset, my radio says locked and i have tried everything to get my car to start. it will leave me stranded at some point if it starts. *tr

You can be driving at any speed and all of the sudden your turn signals stop working. they will work well for hours then when you go to make a turn they either will not turn on or turn on for a couple seconds and then turn off. if you lightly tap the emergency flash button they will start working again but if you tap the emergency flash button to hard your emergency flash lights turn on. it really concerns me when i try to make a left hand turn on the highway in the fast lane and they stop working. i feel this is worse then the key problem gm has had because they work on and off at any given time without warning. i have spoke with a number of people with the same problem with the turn signals and they have advised me that it will run anywhere from three to four hundred to have repaired.