Tl* the contact owns a 2018 chevrolet equinox equipped with michelin total performance tires, size 225/60/r18 (na). the contact stated that the rear tires were worn and caused a bumpy ride while driving. the failure caused the vehicle to drive off the road occasionally. the vehicle was taken to kleme sales inc. (125-129 n 2nd ave, stratford, wi 54484, (715) 407-4179) where a mechanic test drove the vehicle and informed the contact that the tires were fine. the vehicle was not diagnosed or repaired. the vehicle manufacturer was made aware of the failure and did not assist. the vehicle failure mileage was 16,450. the tire failure mileage was unknown.