I was almost in a rollover accident on oct 7, 2019. i was travelling on state highways from auburn, pa to hershey, pa at apprx 930am. roads were damp/wet but rain had stopped. since i purchased my vehicle, i had always engaged all safety features including lane keep assist (lka), collision alerts, etc. this was main reason i upgraded from my 2014 equinox. on rt 183, heading up a winding mountain road, i almost lost control several times, despite driving well under speed limit. **note: my bf and i had previously complained to dealer, and even had it in for service, bc we both felt car pulled to the right on its own. we are both extremely safe, experienced, non-distracted drivers and thought something was quite odd/off. dealer found nothing. closer to hershey, i was coming around a bend in the road on i believe rt 743 when suddenly my car pulled me severely to the right and almost over an embankment, which would have led to a rollover crash and potential serious injury or death. by the grace of god, and great driving, i just missed a stone wall, and my ?1/4 mile swerving skid back and forth ping-ponged me all over the roadway, barely avoiding mailboxes, fences, and a house. luckily oncoming traffic did not appear until i straightened out of my skid. i called the dealer and said "my car just tried to kill me." after research, they called me back and said to turn off the lka. i have, and car no longer pulls to the right, ever. i read the manual, and buried around page 254 is a small black box warning that says to disengage lka on wet, curving roads or collisions may occur. really???? people can die, and the warning is buried on page 254??? i have talked to other newer car owners who have had similar experiences in other cars/brands. i think these "safety features" are a double edge sword and need further research. i almost died.
While driving, when trying to center the car in the lane i am driving in, the steering wheel sticks. it is for just a spilt second but nonetheless, it is sticking. also, the car detection light on the drivers side mirror (car in your blind spot) stays on. also get a message that says "service side detection system" dealer says no error shows up for them.
Kinhook tires. this vehicle was delivered to me with these tires, every time that i drive the car after it has sat overnight it bumps for the first quarter mile. ths is a premiere vehicle supposedly. i have complained to gm but was told they met gm motrs specs.
While driving with two children in the car plus myself the driver on the freeway straight. the vehicle started pulling towards the right and almost causing a collision. then the warning screen started bringing up warnings of multiple issues. the vehicle was taken in immediately and so they tried to diagnose the issues and put 200+ miles on the vehicle and the the warnings did not come back on so a few days later they said the vehicle is fine and to be picked up. while driving a week later with the kids in the vehicle the car started pulling and the warnings lights and screen warnings showed up again and was immediately taken back in and they have had the vehicle since. they escalated the issues to gm, the parts are defective is what was told and they couldn't give a eta on how soon they could get the parts. they said they would need to get the parts directly from the assemble line and it was out of their control. the tech found that the "electrical steering gear and electrical module" prongs were bent and being a brand new of the line vehicle they found the prongs were bent and the electrical steering gear and electrical module was defective. gm wanted the part back and since have been in a rental. when it was brought to their attention this is a safety issues and it was a hazard the service dept. representative was defensive and unprofessional as well as defensive when stated this is an issue of safety and hazardous. once the concern was brought up that it was uncomfortable and we wanted answers of what's going to happen and what about the safety of the kids while driving being uncomfortable even if fixed, he hung up. my spouse went in to talk with the manger and they couldn't give any info but to call gm and take it up with them and that they couldn't do anything but escalate the issue to gm manufacturer and gave the number to my spouse and closed the door on him.