Tl* the contact owns a 2017 chevrolet equinox. while the vehicle was parked in a lot, the contact returned to find that the rear windshield was shattered. the vehicle was taken to bill crispin chevrolet (72712 e michigan ave, saline, mi 48176) to be diagnosed, but they were not able to determine the cause of the failure. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 55,000.
Back glass shattered for no apparent reason. it had been parked in a private driveway approximately 19 hours when the back glass shattered. if this had happened going down the highway or interstate, i could have had an accident or caused an accident.
Tl* the contact owns a 2017 chevrolet equinox. while driving 35 mph, the contact heard an abnormal noise coming from the dashboard and she detected a chemical odor. the contact turned on the air conditioner and it switched to heat on its own. the vehicle was taken to ryan chevrolet (located at 1101 oliver rd, monroe, la 71201, (318) 390-1765) to be diagnosed, but they were unable to duplicate the failure. the contact stated that the failure occurred three times. the manufacturer was notified. the failure mileage was 31,355.