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Problems with 2011 Chevrolet Equinox EQUIPMENT

On average, the 2011 Chevrolet Equinox starts to “feel” problems with the EQUIPMENT and its various aspects after 1 600 miles.

Components Affected by EQUIPMENT Issues

We have classified the 1 complaints from 2011 Chevrolet Equinox about EQUIPMENT into the following categories.

ELECTRICAL 2

Recently reported EQUIPMENT problems on 2011 Chevrolet Equinox

First time owner of this vehicle. the end of june, 2014 began noticing that the gps would not save destinations when traveling, would have to reenter address anytime the ignition was turned off and back on. shortly after this, the clock stopped working, when the time was corrected, if would reset after ignition was turned off and back on to the incorrect time. the bluetooth also began randomly disconnecting and would not connect anymore. sept. 24th, the vehicle was brought to dealership where purchased to see what was wrong. owner was told the entire navigation system would have to be replaced, for quoted $1300. owner not satisfied, was told that it was a defect from the manufacturer, and that there was bad wiring. owner feels that gm should cover the defective part. if bad wiring exists, this could be a safety hazard. owner also found service bulletin pi-0285-d, which was consistent with the problems that had been occurring. due to the fact that the owner did not purchase an extended warranty, gm will only cover a percentage of the cost to replace the defective part. *tr

The air conditioner stopped working completely, chevrolet is trying to charge us 100-200$ but we have an extended warranty with the vehicle, not sure if what they are doing is legal, can they really charge to repair something that is still under warranty? i think the air conditioner malfunction is a symptom of a much greater problem, i.e. electrical problems with the engine or computers onboard the car. onstar says several things have been recalled on the car, but the government recall site has none of those items listed. *jb

2011 chevy equinox navigation unit defaults to washington and clocks resets hours off regular time everytime you turn on the car. others complaining about same problem and supposedly dealers have a nav software update for a fee. i believe consumers shouldn't pay for a fix on a widespread defective product. same problem reported on gmc terrain. *tr

In september 2011, six weeks after purchasing my 2011 chevy equinox, i was rear-ended by a heavy-duty pickup truck. i was so rattled by the collision that i forgot that i had onstar. the other driver used his cell phone to call the police. i received minor injuries during the accident. a few days later i told my husband that i thought it was strange that onstar did not contact me right after the collision. he called onstar and told them what happened. the representative told my husband that the rear sensors should have signaled a collision, but, because the sensors did not activate, onstar would report the problem to gm. the rep also told my husband that this is an ongoing problem and gm management is aware of the problem. the rep offered to extend our onstar trial period for another 6 months. if gm is aware of the rear sensor malfunction, why aren't they correcting the problem? instead they are placating customers with an extension of onstar service. what happens if a more serious rear-end crash occurs, the driver is unconscious, and can't call for help? i would like this problem of the malfunctioning rear sensors to be investigated. *tr

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