While driving on highways or city streets the car just shuts off at random times. no check engine light or any lights are on the dashboard before it happens. once car has shut off, we can put it in park turn the key off and back on. it has been happening more frequently.
When the vehicle goes into auto shut off at a stop sign or during traffic jams where i am just stopped by my brake but not in park it fails to restart and shuts the engine completely off. i have to quickly put it in park and press the button to start the engine in order to go.
The driver information center, speedometer, tachometer, fuel gauge, temp gauge, and touchscreen display quit working this morning on our '16 cruze. car starts and runs fine but know way of knowing our speed or what gear it's in. persists through battery disconnect.
Onstar module failed at approximately 53,500 miles, taken to dealership at 54,542 miles, gm part number 84024907, not covered by warranty, onstar safety system will not work.
Car stalls at intersections. the auto stop feature goes from "auto stop" on the dash to "off". problem occurs as you are moving foot over from brake to gas and causes the car to turn off. have to put car in park and completely restart the engine by turning the car off and then back on. typically happens when in an intersection/at a stop sign and have to come to a complete stop. has happened before in many settings- city stop light, city stop sign, highway traffic, highway stop sign, etc. super unsafe because car is unable to move and shut off in the middle of the road for about 10 seconds. happens at least 1 time a day. many other chevrolet cruze users have been posting in forums that it has happened to them as well. could cause accidents. makes the driver feel unsafe and uneasy every time they get in the car to drive because there is a fear that it will stall out/break down at every intersection or stop that is made throughout the drive.
Car entertainment system intermittently cuts out while driving, error message will briefly flash on screen. the problem was identified as a faulty negative battery cable. the same problem was present in 2011-2015 cruze's and chevy issued a special coverage adjustment for those model years. see bulletin 14311b. i experienced the exact same issues, and the fix by the mechanic was the same fix. why isn't chevy covering later model years?
Whenever my car is turn off for 2hrs or more the vehicle will not start, unless i use a start jumper box.
Engine is knocking clicking and rocking. acting like it's going to stall stationary. engine light on, traction control light on and all start does not work. all came on at the same time.
Takata recal the engine shutdown completely without a reason, gas tank all the sudden is empty and the wheels locked and shutdown.
It doesn't happen all the time but every few days passenger side doors stay it's open whether i'm driving or sitting still. the locks will try to lock when they are already locked and the door warning sign goes off. also if my front tire needs air the back tire warning sign will go off and vice versa. the first time i realized this i had put air in the front tire but the light stayed on for the back tire. when i put air i the front tire the back tire warning sign went out. today the radio went out but the screen didn't cut off. the car is parked and keys are not in the ignition but the radio screen is still lit up. updated 11/9/18*jb
I purchased my vehicle last year in late september. on september 22nd this year i had to have a piston job performed on my engine due to the cylinder #1 misfiring. the tow that aaa provided and my mechanic where my car was towed to both told me at separate times that my ac being on made the problem with my engine worsen. my mechanic actually told me to not turn on my ac as i was driving it out of his garage to take to a chevy dealer. an advisor at the dealer informed me that the two, the engine and the ac, are apart from each other and the ac should not be affecting the engine in this manner. after the labor on my car was complete i immediately notice the same rough shake within the engine and the loud sound coming from the area where the ac is housed that sounds like someone is knocking on a door or playing drums or even as if a train is going by on the tracks. this would happen every time i turned my ac or heat on whether i was stationary, in motion, on a city street, or highway. i was so accustomed to this that i had never thought it may be abnormal because i never had a vehicle with auto stop, which is what i first thought i was experiencing. the piston job was a $6,000 job. fortunately, i did not have to pay that amount. my car was at 61,263 miles when i had to get it serviced. i truly believe that this issue is a safety risk now being that it is straining on the engine and possibly the reason why the cylinder #1 failed for no reason when my car is maintained and not neglected.
2016 chevy cruze ltz faulty battery negative cable causing battery corrosion, while driving car has power steering errors (loss of stable steering capabilities), traction system errors, reduced vehicle power, problems with cruise control (speeds up by itself). contacted gm and informed them of this issue. they denied coverage, despite having identified the same safety issues with the 2011-2015 models.
The car first started having issues with switching gears. going into and out of drive specifically. wouldn't even budge. dealership said it must be something sticky spilled in gears. have had no spills in that area. soon after this visit my car would turn off in stop and go traffic. dealership said they couldn't replicate the issue so they couldn't tell me what it was. now, not much later than the last visit, my car is shutting off on the interstate, every light inside car (door open lights, radio lights, a/c lights, dash lights) are dimming and brightening or turning on and off on their own, windows roll up and down on their own, a/c shuts on and off or will change vents on its own, burglar system detection goes off when trying to start the car, and car won't start after being off for 20-30 minutes without a jump. three different places have used battery and code readers and cannot find an issue. my battery, starter, and alternator are in great condition. every place except the dealership has told me it's a "major electrical issue that needs to be fixed asap." car is still under warranty. has had all work aside from the readings done at dealership. they say they can't find out the issue. this is the third time within 4 months that my car issues have been avoided by the dealership and i have been told they can't replicate what i'm dealing with when they test drive it so they can't help me. it is a danger to me and any other driver around me when my car suddenly shuts off at 70 mph and i have to try to pull over to park my car to try to start it again. clicking and zapping sounds can also be heard from under or behind my engine that should not be there. was told at the dealership if they can't figure it out they would have to send me home with my vehicle... still doing all these things. i have been the only owner and driver, under 20k miles on vehicle, no mods added.
I have had issues with engine losing power or staling without warning. no warning lights will come on before hand. i first started experience issue in july 2018, the engine stalled at stop light; the vehicle was repaired and returned in august. the issue returned in oct, at this time it staled going threw intersection which almost resulted in a wreck. dec it loss power while going down hey i pulled to side and had car pulled in. last week it stalled while going down highway had no power, i called dealership and chevy and was giving an appointment to bring it in. itis currently in the shop for the same issues. i have made several complaints to chevolet and dealership with no results. the car is being service at paris texas chevolet (903) 784-7446 for the 4th time.
My door ajar alarm goes off not stop when car is in motion after 3 mins the locks try to unlock and lock going down the road and the dome lights flash on and off. my alarm system goes off every 10 to 20 min in the middle of the night or day so you cant set your alarms and all order for the part are on back order. the door sensor triggers the most when making a hard right turn. moving parked or sitting i drive the sensor still alarms out
Door ajar sensor goes off while driving, parked cause alarm system to go off. door locks go back and forth while driving. dome lights go off and on.
Tl* the contact owns a 2016 chevrolet cruze. while driving 45 mph, the vehicle stalled when the accelerator pedal was depressed. the vehicle was shifted into park and restarted on the first attempt. the contact stated that the failure occurred on numerous occasions. the vehicle was taken to hurricane chevrolet (200 saturn way, hurricane, wv 25526, (304) 562-3005) where it was diagnosed that the converter module needed to be replaced. the vehicle was repaired, but the failure persisted. the vehicle was towed back to the dealer and was informed that the wire to wire needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was at the dealer awaiting further diagnostic testing and repairs. the manufacturer was made aware of the failures. the failure mileage was 25,000. *tt *tr
I was driving on the highway on my way to drop off my daughter to the babysitter when suddenly my steering wheel started getting hard and the car wouldn't run, i kept pushing the gas petal and nothing, my car wasn't running. when suddenly the check engine light started blinking and the traction control light as well. the car was off in the middle of the freeway, luckily there was traffic and the cars were barely moving. until finally i turned it back on and continued driving. the following day when i was leaving to go to work my car felt hard and the engine was shaking ridiculously and i'd push on the gas petal on the car and it wouldn't drive. i had to leave the car at home and i wasn't able to call the dealer because it was closed due to memorial day. my car won't go and i'm waiting to see what the dealer is going to tell me. keeping in mind that the car was brand new olds when i got it out of the dealer.
Wipers stopped working on my 2016 chevy cruze. only 2 years old and now can't wipe rain away cause it stopped with no warning and no problems prior
Takata recall car randomly looses power and shuts off while driving on freeway, electrical outlets won't work, stabilization warning appear, battery leaks acid.
Tl* the contact owned a 2017 chevrolet cruze. while the vehicle was parked in a parking lot, the contact and others began to smell a burning odor outside the church building. when they exited the church, the smell intensified. flames emerged from the rear seat and the vehicle was filled with smoke. the fire department extinguished the fire, which had already spread to the next vehicle. a police report was filed. the vehicle was destroyed. the manufacturer and dealer were not notified of the failure. the approximate failure mileage was 20,000.
Took my car in to have recall work done (high mount stop lamp fasteners leak ) chmsl. and i have had a water leak ever since. my car has been to the dealership 3 times in the past month. every time they tell me its something different that they fix, yet i still have a water leak that could cause a short in the printed circuit board resulting in an unattended fire.
I was parked in an outdoor parking lot. when i got to my vehicle i could not enter my it even though i had the key fob in my hand (keyless entry). i used the chevrolet mylink app to gain access to the vehicle. then i could not start my car using the start button. received a message on driver's display that there was an error with the key fob. i could not access the entire message, because the buttons on the steering wheel would not toggle through as it should. since i was 100 miles from home i decided to press the onstar button for assistance. the onstar button would not work either -- pressed it several times, but nothing would happen. then i was locked in the car and couldn't get out. i used the app to unlock the doors. i used my cell phone to call onstar for assistance. was told to put the key fob on some type of tray to "reset" it. there is nothing labeled in the car, nor is there is anything in the owner's manual to guide one to find the tray. i was transferred to gm roadside assistance for help. was told to place the key fob in a cup holder (near the front of the console area). i had already done this (out of habit this is where i place the key when i am driving). this reset the key fob and i was able to start the car. it wasn't until the key fob was reset and i was able to restart the vehicle that the onstar service would work properly. the car is at the dealership, again, see previous nhtsa report. they can find no codes to indicate what happened. this car is a lemon and i want a new vehicle. it has 5000 miles on it. it has spent 7 weeks of the 4 months i have owned the vehicle in the shop! how do i get them to fix these issues so i can rely on my vehicle? it is unsafe and i can't depend upon it to get me where i need to go! *tr
Just received a recall letter of some form for my 2016 chevy cruz stating that a fire may start when the d.c./d.c. converter is powered due to a resistive short occurring due to electrical/ lighting problems i believe the letter describes it better then i can. the problem i have it the letter states that chevrolet will pay for a temp fix if i take it to my dealership before jan.31st but after that any problems due to this manufacturing errror will come out of my pocket. i have two children and my wife who use the vehicle obviously this is a serious risk for my family that needs to be permantly fixed by chevrolet not temporally prevented
Tl* the contact owns a 2016 chevrolet cruze. without warning, the vehicle had an internal leak that saturated the rear of the vehicle, the flooring, the electronic components, and caused various shorts within the vehicle. the vehicle was inspected by an independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was notified. the vehicle's inner components were damaged due to the failure. the approximate failure mileage was 250.
Tl* the contact owns a 2016 chevrolet cruze. while driving the vehicle, the "start, stop" feature was activated when the contact approached a red light. when the accelerator pedal was applied while making a right turn, the vehicle lost power and was almost struck by another vehicle from the rear. the failure recurred multiple times. the dealer was notified, but the vehicle was not repaired. the approximate failure mileage was 1,400.
Tl* the contact owns a 2016 chevrolet cruze. less than a month after leasing the vehicle, the contact began having issues with the rear camera. while operating the vehicle, the center console would not illuminate, the buttons would not work, and the rear camera would not operate when the vehicle was in reverse. the failures occurred without warning. the vehicle was taken to a dealer and a radio error that controlled the console and the software was updated. the failure recurred and the vehicle was taken back to the dealer, but the diagnosis was unknown. the vehicle was taken back a third time because gm recommended replacing the radio. the radio was replaced, but the failure recurred. the manufacturer was notified. the failure mileage was 2,100.
Tl* the contact owns a 2016 chevrolet cruze. the contact stated that the electrical system failed, the vehicle decelerated while driving, and the instrument panel lighting dimmed. during the failures, the engine warning indicator illuminated. the vehicle was taken to the dealer several times for the failure. the dealer reseated the computer system and serviced the fuel injector, but the failure recurred. the manufacturer was notified. the vin was not available. the approximate failure mileage was 15,000.
Vehicle proved to be spontaneously combustive thus the car burned up in a fire due to electrical harness catching fire as stated fire fire department fire inspector. no signs showed any imminent danger, the driver of the vehicle barely escaped before car went up in flames. the vehicle was in motion being driven on a city street.
As i was driving about 35 on a city street, everything seemed like just any other day. but it was far from it. i started to smell a funny plastic/rubber like smell coming from the front of my car. so immediately pulled over to check what was going on. it is key to note that i also checked my engine temperature, speculating that maybe i forgot to top off the coolant or something, but the temperature was perfect. i stopped the car, popped the hood, and saw what was to my shock just insane... a 3 foot flame that was burning up my whole engine compartment. i did not even try to put the flame out with any means because the flame was located too close to the fuel injectors and i was not confident enough to risk it and try to put out the flame. i called 911 and in several minutes, to my luck, they were there and put the flame out before the car blew up. however, the whole front of the car and some of front interior is basically melted and the car is not useful for anything anymore. this was a spontaneous flame that happened while driving normally at about 35 mph on a 70 degree day. what happened? i do not know... but what i do know is that cars are not supposed to put their drivers and passengers at risk of dying just because a person wants to peacefully drive down to point b from point a. please look into this, whoever will be doing so. this kind of car manufacturing is unacceptable! *tr
2016 cruze the steering locked as i was merging into traffic with my 16 year daughter all electrical system was going off and on. after a couple of minutes steering released and radio system came back on and was able to make it to the local dealership. we purchased this cruze for my 16 yr daughter as her first car but find it very unsafe. this problem is a safety hazard this problem needs to be fixed before somebody gets seriously injured or killed. chevy needs to look into this problem and get this fixed. this happened 9/14/16 and car is still at dealership. service tech can not figure out what is wrong with it. he was not even able to drive it himself.
Rental car from avis has an open recall and they rented the car in atlanta, ga on september 9th.
Tl* the contact owned a 2016 chevrolet cruze. while driving approximately 35 mph, the check power steering warning light illuminated. when attempting to stop the vehicle, the brakes were inoperable. after coasting to the side of the road, black smoke was present coming from the window vents. while attempting to exit the vehicle, the doors would not immediately unlock. the contact was able to exit the vehicle and witnessed flames under the hood of the vehicle. the fire department was called to the scene and extinguished the fire. the vehicle was destroyed. the cause of the fire was not determined. there were no injuries. the manufacturer was notified. the failure mileage was 10,000. updated 10/18/16*lj the consumer stated a police report was filed. updated 10/19/16.*jb
Check engine light came on with my 2016 chevy cruze with less than 1300 miles onit. dealership cant get me in until late next week!!! why is this on already!!
Car stopped and was completely dead in the middle of the highway, hazard lights didn't work. onstar didn't work, i couldn't roll windows down and could not unlock doors to get out of vehicle. 10 mins later vehicle restarted like nothing had happened. after having it towed back to dealership seeing as car was leased only 14 days prior, they stated this was a known recall and that battery cable wasn't properly secured. i was never made aware of the recall even though gm said they issued it on 5/24/16 and this happened on 6/1/16. dealership and gm both refused responsibility stating it was a known recall when i asked to return the car that almost killed me and offered absolutely no escape route. beware there is no way out of the 2016 chevy cruze without battery power; doors auto lock and "knob" recedes into door and cannot be manually opened in any way.
Tl* the contact owns a 2016 chevrolet cruze. the contact stated that when driving, the vehicle stalled without warning. the failure had occurred on multiple occasions. the vehicle was taken to the dealer who was unable to determine the cause of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 80. the vin was not available.