I purchased a 2013 chevy cruze in june, 2013. in november of the same year, i struck a deer on a rural stretch of interstate highway at high speed (70mph). at this point there were roughly 9,000 miles on it. the air bags did not deploy, but i was unharmed. the impact caused the vehicle to do a 180 degree roll onto the shoulder, at which point i exited the vehicle to see the area near the battery smoking with a small flame coming out of it. within minutes, and before emergency vehicles could arrive the front of the car was fully engulfed in flames. *tr
Tl* the contact owns a 2013 chevrolet cruze. the contact stated that when driving at various speeds, the vehicle would decelerate to 30 mph. the contact stated that the engine power reduced, service stabilitrak, and service traction control warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 1,500 and the current mileage was 13,000.
In april of 2013 my 2013 chevy cruze shut off while attempting to drive off from a red light that just turned green, as soon as i stepped on the gas pedal the car just shut off. there were no other vehicles behind me so i immediately tried turning the car on but i had to put it park then start it again and continued en route and did not think anything of it. this happened twice within the next few months. the fourth incident i had a car full of family member and we were getting on the freeway on ramp slowing to come to a stop when the light turned green so as soon as i stepped on the gas pedal the car shut down and i had no control and was almost hit from behind luckily there was no car in the lane over so the truck behind me swerved into the next lane and i once again put the car in park started again and immediately called the dealership and took the vehicle into the dealership. i was told by the service department a few weeks later that they figured the problem was a low octane gas and i just needed to start using chevron only and they would give me $250 in chevron gas cards. i refused to pick up the car because i already only used chevron gas in the vehicle since i purchased it in december 2012 with only 3 miles. after 2 months of arguing back in forth about them not having a fix for the car i returned the rental and purchased a different vehicle elsewhere and filed a complaint with gm which also gave me the run around about the vehicle being fixed when it wasn't ever worked on to this day they have the car and i am now in collections and continuing this headache with gm. they said its not a recall but i have spoken to several other people including the rental company that has had the chevy cruze shut off on them as well. *tr
Just a few months after purchasing our cruze, is has failed to start on numerous occasions. after 2 or 3 key turns, it does start. this has occurred a dozen or so times in the 16 months we have owned the car. *tr
My sister and i rental a car it stop on the interstate,we was stuck from 830pm until 530am,no help from budget. *tr
Best way to describe what happened was when i was sitting at the stop sign behind someone, with foot on the brake pedal, my car went forward about a foot or so, no gas acceleration from myself, i don't know if the gas was auto controlled, but i felt like i wasn't pushing on the brake enough even though i was, i did some investigating and i read online that other people have been having similar issues with their 2013 chevy cruze. *tr
The vehicle surges when foot is on the brake & it is becoming a struggle to keep in brake mode. feels as if car is going to take off. also, when defrost is on, it will turn itself off with warning flashing 'a/c off due to high engine temp' air conditioning is not even on...the heat is. this is an ongoing issue that gm cannot seem to find what the problem is. *tr
I had the vehicle serviced for oil change and tire rotation on may 25. a few days later, approximately june 1, i noticed the vehicle was very hard to stop when backing out of my driveway (had to push down very hard on the brakes which did not seem to go to the floor). i also noticed that while i was stopped at red lights or behind other vehicles the car would lunge forward--not enough to hit someone because i noticed it as soon as it happened. about two weeks later i took the car to the dealership, jeff wyler chevrolet eastgate, and advised them of the problem. someone test drove the car with me in the passenger seat, and he informed me that he could find nothing wrong with the car. i do not know if he checked anything else while i was in the waiting room. at my request, he provided me with a printout documenting the visit. on july 7, 2013, while my daughter was pulling the vehicle into our garage, the brakes failed and she hit my granddaughter bicycle which, in turn, went through the drywall at the end of the garage. i have four children living at the house including an 8 and 10 year old. there is also a sign on our street indicating a deaf child lives on the street (we have only lived there since nov. 2012). we are very fortunate that a child has not been injured. there is no way to alert the deaf child that the car is coming their way since they cannot hear the horn. *tr
When my husband and drive the car and turn it off the car tries to re-crank on its own. it has happened numerous times. also, my cousin witness it one day after i turned the car off. i'm not sure if it's the ignition or what. we wanted to report the problem sooner but didn't know how to until i searched on the internet. it's scary to see such vehicle trying to re-start itself. *tr
Tl* the contact owns a 2013 chevrolet cruze. while driving various speeds, the vehicle stalled and completely shut off. there were no warning indicators illuminated. the contact mentioned that the failure occurred multiple times. the vehicle was taken to glendora chevrolet (1959 auto centre dr, glendora, ca 91740, (909) 474-7364) to be diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 56,655.
Almost from the day i leased my manual cruze i had engine dying problems. it happens when i downshift into second gear, when i stop and when i stop suddenly. it happens perhaps a few times a week. the dealership service dept. tested the car and found nothing wrong. it was suggested, tactfully, that perhaps i wasn't shifting correctly. i am almost 66 years old i learned to drive a car on a three-the-tree ford. i have owned only one automatic car in my life, and that was for four years. i really don't think i am to blame. as the gm ignition switch came to light i began to wonder. over the past few weeks gm has expanded its recall into more recent model years. to me, it is simply the gm culture when it comes to building cars. the same mentality about using bad parts was probably passed on the 2013 models. *tr
Tl* the contact owns a 2013 chevrolet cruze. while accelerating from a stop, the vehicle moved backwards before accelerating forward. when the brake pedal was depressed, the vehicle jerked forward. in addition, the contact heard a rattling sound coming from the engine and motor oil fumes were present. the check engine warning indicator illuminated. the failures occurred numerous times. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was unknown.