The 'service airbags' message suddenly began appearing, disappearing, and reappearing. the issue appears to be associated with the car's movements and whether the car was parked outside during a hot day ' which is the case for most weekdays. the issue seems odd considering the 2013-2014 chevrolet cruze models have a recall for a defective airbag part, but not the 2012 model. yet, we seem to be having the very same issue. in addition, i am the vehicle owner's son, as the owner has difficulty going through these steps online. as such, i am currently unable to upload a picture.
Vehicle engine light is on. vehicle is spilling oil causing smoke to be exhausted out of engine while driving vehicle. engine has had coolant leaks and engine head gasket is blown
Tl* the contact owns a 2012 chevrolet cruze. while driving 10 mph, another vehicle rear ended the contact's vehicle. all the air bags failed to deploy. a police report was filed. the contact sustained bruises to the nose that did not require medical attention. the vehicle was towed, but the contact did not know where the vehicle was taken. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the approximate failure mileage was 59,000.
High resistance in deployment loop #8 drivers seat side airbag requires: replacement of airbag module 1 and only owner of the vehicle. has not been involved in any accident or impact which may have caused airbag deployment - yet mid-august my "service airbag" light came on the dash. on 8/23/17 i took my vehicle to our local dealer for this issue (and to fix, for the second time, a prior recall of the power brake vacuum assembly) and was told dielectric grease was placed on the airbag connection and the airbag light went off. weeks later the "service airbag" light came back on. on 9/25/17 the cruze was taken by to our local dealer at which time we were notified there is high resistance in deployment loop #8 drivers seat side airbag and it would require replacement of the airbag. in both instances, the service airbag light came on as traveling straight down the road. as mentioned above, my vehicle has not been involved in any accident and nothing has been done which would have caused either the airbags to deploy or this "service airbag" light to engage. an airbag which should not require any replacement for the life of the vehicle, is now needing to be replaced at no fault of mine. this is clearly a manufacturer defect as there is nothing which i could or have done to cause this to require replacement. yet, chevrolet has indicated that since there is not a recall on this item yet and it is not covered under special coverages they cannot cover this. when you purchase a vehicle brand new and are the only one to own it (current mileage of 55,000) an airbag should not warrant replacement. there is no circumstance in which i should have to pay for the manufacturers defective airbag. a recall needs to be established for this as this is a safety issue which needs to be addressed immediately. cost to replace airbag - $1,230. updated 12/7/2017*js
Tl* the contact owned a 2012 chevrolet cruze. while driving 45 mph, the contact's vehicle rear ended another vehicle. the air bags did not deploy. the vehicle was destroyed and towed from the scene. a police report was filed and there were no injuries. the local dealer and manufacturer were not contacted. the cause of the failure was not determined. the failure mileage was approximately 70,000.
When trying to start my car it sounds like wants to turn over but it does't ,everything reset on my dashboard,after waiting for a while it starts back up
Tl* the contact owns a 2012 chevrolet cruze. while driving approximately 5 mph, the brake pedal was depressed, but failed to engage. the contact stated that significant pressure was applied to the brake pedal; however, the contact still rear-ended another vehicle. the air bags did not deploy. a police report was not filed. there were no injuries sustained. earnhardt chevrolet in chandler, arizona was made aware of the failure, but the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that there was no recall on the vehicle. the failure mileage was approximately 80,000.
Tl* the contact owns a 2012 chevrolet cruze. whenever the vehicle was started, the air bag warning indicator illuminated. the vehicle experienced the failure for approximately 30 days. the vehicle was not taken to a dealer or an independent mechanic. the manufacturer was notified of the failure, but the vin was not included in an air bag recall. the approximate failure mileage was 90,000.
The service airbag light has been coming on.
The car was stopped making a left hand turn, when it sustained a 5 mile per hour rear collision. the driver heard a noise similar to a gun shot. the car filled with some type of smoke and the service air bag alarm came on dash. there was no air bag deployment.
This car was stopped making a left turn with it was impacted in the rear by another car at 55 to 60 mph. the driver heard a sound like a gun shot the car filled with smoke. no air bags deployed. the dash board alarm is service air bags.
Tl* the contact owned a 2012 chevrolet cruze. while driving approximately 15 mph, the vehicle experienced a loss of power braking. as a result, the vehicle veered off the road and crashed into a fence. the air bags did not deploy. the failure occurred without warning. a police report was filed. the vehicle was towed to the contact's residence then to a salvage yard. the vehicle was deemed destroyed. there were no injuries. the manufacturer was notified of the failure. the contact referenced nhtsa campaign numbers: 13v360000 (service brakes, hydraulic) and 14v300000 (air bags); however, the vin was not included. the failure mileage was approximately 51,568.
Tl* the contact owns a 2012 chevrolet cruze. while driving at any speed, the service air bag indicator illuminated intermittently. the vehicle was driven to an independent mechanic where it was diagnosed that the deployment loop low resistance had a poor connection between the sir coil and steering wheel air bag. the sir coil and steering wheel air bag were replaced. the manufacturer was notified. the contact referenced nhtsa campaign number: 14v300000 (air bags); however, the vin was not included in the recall. the approximate failure mileage was 115,000. updated 01/23/2017*ct updated 03/17/17*lj *cn
Takata inflators, i was involved in an accident 09/30/2016, where i was at a dead stop on city street, rear ended and pushed into the vehicle in front of me. the driver who hit me was going 50-55mph, i hit my head and chest on the steering wheel, air bags did not deploy, but the sensor for the air bag came on stating "service airbag". my cruze has had all recalls fixed, prior to the accident.
I have had this problem for over two years now and its unable to be diagnosed. still occurs with a new battery and terminals. its under no recalls or fixes. it generates zero codes. 2012 chevy cruze two chevy certified dealers looked at it and were like, we'll have to replace the airbag and that might fix the problem. it'll cost about $900 and the mechanics can not promise it will fix the problem or if the airbag is safe.
Tl* the contact owns a 2012 chevrolet cruze. while driving 55 mph, the vehicle stalled without warning and the air bag and electronic stability control lights remained illuminated. in addition, the vehicle would not start immediately when prompted. the contact had to wait approximately ten seconds before the vehicle would start. furthermore, when the brake pedal was depressed, the contact had to apply a significant amount of pressure before stopping the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failures. the failure mileage was 11,010.
Tl* the contact owned a 2012 chevrolet cruze. the contact stated that while driving at 30 mph, the contact attempted to avoid a crash with another driving vehicle. as a result, the contact crashed into a mail box. both frontal air bags deployed but deflated. the driver sustained back, leg shoulder, head and leg injuries that required medical attention. a police report was not filed. the vehicle was not diagnosed or repaired. the vehicle was towed and was deemed destroyed. the manufacturer was not notified of the failure. the failure mileage was 94,000. updated 06/29/16*lj
Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. car spun three times in the rain and none of the 10 air bags deployed. i hit my head on the side drivers window 3 times due to side seat air bags not deploying. gm came out while car was in auto shop put some machine on it to address my ? why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. they told body shop that it was hit in such a way the two seat air bags were not sensored. i have not felt safe in car since. car was on a rual street when hit at about speed of 40 mile an hour. i can email pictures of car damage if needed.
Tl* the contact owned a 2012 chevrolet cruze. while driving at 60 mph, the air bags deployed without the vehicle being involved in a collision. the air bag warning light illuminated after the failure. the contact sustained injuries and medical attention was required. a police report was not filed. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was 75,725. updated 8/21/15*cn
While traveling down a 4 line road with normal traffic, a car pulled out in front of me. i slammed on my brakes t boning her in her right door hitting my head on the steering wheel. my airbags didn't deploy and it scares the hell out of me...!!!! i'm reporting this matter and would like to know what to do next? witness stayed talking to the police saying she was at fault.
Tl* the contact owns a 2012 chevrolet cruze. while making a left turn at approximately 10 mph, the air bag service soon warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that the steering column air bag coil needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v300000 (air bags). the failure mileage was 40,565. updated 10/06/15*lj updated 12/21/2015*js
Tl*the contact owns a 2012 chevrolet cruze. the contact stated that while backing up, another vehicle crashed into the rear end of the vehicle. the air bags failed to deploy. the contact sustained a heart contusion, the front seat passenger sustained a broken thumb and a concussion, the rear middle seat passenger sustained a broken nose and the rear driver side passenger sustained internal stomach bleeding which required medical attention. a police report was filed. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was 32,500.
Was involved in a crash on the highway. i already submitted a complaint about my brakes not working properly at time of crash, see file #10637987. my brakes did not stop properly and resulted in me hitting the back of another vehicle in the fast lane of interstate 495. during collision, none of my airbags deployed even though the front bumper on right side of vehicle was completely smashed in. insurance has paid almost $8,000 to repair the damage. shouldn't my airbags have deployed? *tr
I purchased my car 06/25/2014. i noticed that my check engine and air bag light goes on and off. i contacted gm and was told that there is a recall for the car for the airbags. the representative asked me if i was notified by the dealership about the recall. i was not notified by the dealership about the recall. *tr
On this particular occurrence the lights on the radio display began to flicker and then all electrical power to the dashboard, airbags, and the electrically assisted power steering went out. it remained off for approximately 10 to 15 seconds. as a result i had no control over the vehicle. the electrical came back on and the dash display depicted the warning message check stabilititrak, or words to that effect. i took it to the dealership and they said that nothing showed up on the scope and there was nothing they could do. this has also happened to my grand daughter on 07/09/2014 out in colorado as she is using the vehicle for school and work. again the dealer states there is nothing showing up on the scope and they have not been able to duplicate the issue even though she had her friend record the event with their cell phone. during this event the vehicle could not be restarted after the vehicle was turned off in a parking lot. after an hour wait the vehicle was started. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that while driving approximately 5 mph, the brakes failed. the vehicle did not stop when the brake pedal was fully applied, causing the contact to crash into the rear of another vehicle. there were no injuries and a police report was not filed of the incident. the vehicle was taken to the dealer but no diagnoses was provided. the contact referenced nhtsa campaign id number 13v36000(service brakes, hydraulic) but did not confirm if the vehicle was included in the recall. this failure persisted intermittently over a period of one year. the manufacturer was notified of the failure. the approximate failure mileage was 19,000. updated 8/19/14*cn the consumer stated the vehicle's trunk exterior manual latch would not open the trunk and the steering wheel air bag is on recall. while driving, the vehicle would hesitate and lurch. updated 08/28/2014 *js
I will be driving down the road and all of a sudden i will get a warning light saying to 'service airbag'. i took it to a dealership and they said the airbag sensor for the passenger airbag is bad and the only way to fix it is to replace the entire passenger seat. they also said the warranty would not cover this replacement and it would cost over $1,000 for a new seat. this is a serious safety issue that needs to be handled properly. if a person is driving down the road with a passenger and the airbag isn't reading that a person is in the seat serious fatalities may occur. *tr
Driver was traveling approx. 15-20 mph when traffic stopped in front of her. driver was at a safe distance behind the vehicle in front of her. however, after applying the brakes the car did not stop and hit the vehicle in front of her. the driver could not figure out why the crash happened as she applied the brakes and the car felt like it wouldn't stop. not only did the vehicle not stop but it also had extensive front end damage without any airbag deployment. both issues are very concerning to the driver. the vehicle has since been repaired but still feels like the brakes are not functioning like they should. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that while driving approximately 45 mph and engaging the accelerator pedal, the vehicle failed to accelerate. the contact mentioned that while slowing down for a traffic light, the transmission failed to shift down to first gear and remained in third gear which prevented the vehicle from accelerating from a standing position. the contact indicated that while driving down a hill in first gear, the transmission would erroneously shift to second gear. the vehicle was taken to the dealer. the technician replaced a computer module which corrected the gear shifting problem but the acceleration problems persisted. in addition, the contact stated that in august 2014 while driving approximately 30 mph, a second vehicle crashed into the front passenger side of the vehicle and the airbags failed to deploy. both the driver and front passenger suffered head and neck injuries. a police report was filed. no additional information was available. the manufacturer was notified of the failure. the failure mileage was 100.
I was involved in a collision on may 5, 2012 in which i collided into the side of another vehicle with the front end of my car. my car is brand new, less than a month old however, the seat belts did not hold and the air bags did not deploy during the crash. i was traveling at approximately 30-35 mph at the time of the crash. the collision was bad enough that my car was no longer drivable after the collision. i just bought this car which is a 2012 chevrolet cruze and am now afraid to keep it not knowing why the safety equipment didn't work. also, i had activated my "on star" service but that didn't work either. i would like for someone to inspect my car before the repairs are started. please let me know where to go from here. *tr