2012 chevrolet cruze. consumer writes in regards to water pump leakage. *ld the consumer stated the water pump was repaired and began to leak again the same day *js
There was a recall on my 2012 chevy cruze. i got a recall notice but never did receive notice that the parts were in. however i had at the dealer having an oil change. i told him about it. it was for the brake micro switch. he said they would replace they had the part. this was on 11/14/13. i had an accident today 10/15/14. i turned into a parking place. i applied the brake but it didn't work. car jumped the curb and ended up on top of a light maker at the library where i was parking. it was accelerating instead of braking. i applied the brake but no braking only acceleration. i want to file this complainant. vin # of cruze [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
In may of 2013, our 2012 chevy cruze air conditioner stopped flowing cold air and would blow only hot air. after being diagnosed by dealer gm mechanic it was found that the condenser had been hit by foreign material (rock) creating a hole in the condenser and letting all of the freon out. it cost about $600-700 to fix. on my own i found that there were numerous other reports of condensers being damaged by rocks, and that through a gm technical service bulletin (tsb pi0461b) issued in the summer of 2012 the proper repair for this was replacing the condenser and installing a condenser protective screen. since the tsb includes adding a protective screen as a design modification it is apparent that gm/chevy acknowledges that there is a design defect in the cruze, and that the placement of the condenser makes it susceptible to damage from rocks. this was the point that i attempted to argue with gm with no avail, that since this defect was identified prior to my purchase of the car, they should be responsible. although, i was unsuccessful in getting gm to take responsibility for their product, i hope to help anyone that is thinking about buying a cruze or has a cruze still under warranty. for those of you with cruzes still under factory warranty and have a damaged condenser make sure they install the condenser screen. for prospective buyers i would advise you to insist that your cruze have the condenser screen installed prior to purchase. *tr
2012 chevrolet cruze. consumer writes in regards safety recall *tgw the consumer stated his wife saw a news report, where 30 vehicles had problems with oil in the bellypan. there was sufficient danger to initiate a recall. when the consumer went to have the oil change at the dealer, he brought up the recall. however, the dealer claimed to know nothing about it . the dealer then checked online and received a diagram as to how to fix the problem. the oil changed revealed and excessive amount of oil in the bellypan. the consumer also stated it was difficult to change a flat tire, due to the poorly designed jack.