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Problems with 2012 Chevrolet Cruze STEERING

On average, the 2012 Chevrolet Cruze starts to “feel” problems with the STEERING and its various aspects after 49 394 miles.

Components Affected by STEERING Issues

We have classified the 92 complaints from 2012 Chevrolet Cruze about STEERING into the following categories.

ELECTRIC POWER ASSIST SYSTEM 1

Recently reported STEERING problems on 2012 Chevrolet Cruze

As i drive down the road my stability trak light comes on and my radio turns on and off. now my power steering goes out and my car won't always start. i've taken it in 3 times to have these issues fixed and nobody can seem to figure out what is wrong. i've been left stranded with my 3 year old son because my car wont start. i've only had this car 2 months and it is by far the worst car i have ever had. *tr

Radio starts turning on and off,stability control lights flash,power steering gets hard to turn.this is the third time we brought it to the shop.its good for a week or so and does the samething again. they claim this is the only cruze they ever heard of doing this.i don't think so not according to your web site somebody knows this is a big problem. why do dealer ships think lying is the way to solve the problem, i mean it just come out and say ya your daughters car is not the only 2012 cruze with this problem! my patience are getting a little thin. car was bought with 20000 miles on it by my oldest daughter who is 20 yrs old and putting herself trough college to become a nurse. she was so happy when she bought the car now she thinks she bought a lemon! car from kissel chevrolet calumet mi cant figure out the problem, its to late when somebody gets hurt or worse!!!! concerned father. *tr

Vehicle started with the radio panel light flashing on and off and the radio would also turn off. today the electrical problems progressed greatly, impacting the power stealing i was turning around the corner and , the steering seems to stick/bind and requires additional effort to make a steering correction. i almost hit the car waiting in the corner for the light. but i was able to control the steering while even though it was very hard to do. *tr

I purchased a used chevy cruze, previous rental, from the chevy dealer about a month ago. within the past week i began to have intermittent electrical issues, which started with the radio panel light flashing on and off and the radio would also turn off for several mins at a time. today the electrical problems progressed greatly, impacting the power stealing and i lost power steering completely while driving. in addition, multiple warning signals began to flash: power steering, stabilink, brakes and security traction control. this happened while driving, thankfully i was going at a very low speed otherwise this could have been a potential serious and dangerous situation as i briefly lost control of the car and almost crashed at 10mph (or less.) thankfully i was already on my way to the dealer (1 miles away) for an appointment for servicing that i had previously scheduled due to this issue. once i got to the dealer they were able to see the issues first hand. i turned off the car and then this car completely died. i left the car at the dealer and hope this issue is resolved and the car is safe to drive. honesty, i am very nervous to drive the car in fear that the car is unsafe and these issues will continue. *tr

Our 2012 chevy cruze started with the radio turning "off" and "on" on its own the month after we bought the car. a month later it happened again as well as left my wife stranded at a store. car didn't want to turn on. i figured it may have been a bad battery. before i could even "jump" the vehicle, the car got all power back on with no problem. the 3rd time radio turned off and on its own and then shut down completely with no power to vehicle at the same store near my wife's work. i noticed nothing electrical worked in the car, like hazard lights, brake lights, and anything that should have 12 volt constant power. i now carry a multimeter in the car. on a 400 mile drive on the highway i experience the radio issue as well as "stabilitrac", and many other malfunction lights displaying on and off on my dash while driving 75 mph. i even recorded this while driving. my family and i were on vacation and while driving i lost power steering then the car shut down and left us stranded with no power again. wait about 10 to 15 minutes, the car will return back to normal like nothing happened. took it straight to the dealer right at that moment and they couldn't duplicate the problems. returned home from vacation and it all happened again in traffic while driving. my wife and kids were in the car. i called for a tow truck and towed it to the chevy dealership in town. i left it with them for 4 days and they still couldn't find anything wrong with the car. this car still continues to turn off to this day and i've only had the car for 6 month now. i won't let my family in this car. i have also experienced the door locks, lock and unlock on its own and the wipers activated on there own. not sure whether it could be a bad ecu, bcm, electrical harness, fuse boxes. the ecu was reprogrammed at the 2000 miles for an unknown reason. wish i had bought a different car instead of this lemon. *tr

On a straight away the vehicle will drift and when you make a correction the steering wheel catches or sticks. the first time it happened in february 2014 it was discovered that the power steering gear was defective and was replaced under the 36,000 mile warranty. it has failed again on 11-10-14 for the same issue and part at 51,000 miles and is currently being replaced by the dealership at my cost of $1,348.00. on a snow covered road this vehicle would be uncontrollable and could cause a serious crash. it may also mimic an over correction due to the sudden jerk of the front wheels. if this would or has occurred to other owners, no one would suspect the power steering gear because it would be damaged in the crash. *tr

my 2012 chevy cruze turned the radio dashboard on/off and the check engine light came on in december 2013 the engine light remained on the radio only once then didn't do it again. in february 2014 it started doing it again this time the stereo would turn on/of, the dash board on/off and my locks would unlock and lock themselves the blinker stopped making the clicking sound and the open door sound failed as well. this problem would occur occasionally until april 2014 the vehicle started to do all the issues above except this time it would include anti theft,service stabiltrack,and power warnings every time and the vehicle would turn off/on the engine and required me to put it on park and turn it off/on. in may 12 of 2014 i took the vehicle into the chevrolet dealer to resolve this issue.they resolved several issues to what they believed resolved the issue of the vehicle turning on off. that didn't resolve the issue. my vehicle now is worse it turns off/on while driving accelerating or decelerating. it turns the radio on/off and gives me the same errors codes. its life threatening as i almost got into a accident jumping onto the free way june 1014, my vehicle turned off and would not turn on on the free way entrance and a vehicle from behind was about to hit me. my vehicle is un safe for ,me and my family keeps turning on/off and i have taken it to chevrolet dealer 3 times and they do not know what is wrong. life threatening issues!! *js

While driving all the lights are coming on, the dashboard. the brake lights, service stabilitrak light, and the abs light and the radio blinks on and off and then sometimes the radio stays off for several minutes. i had taken the care to the dealership to have them to check it and they advised me it was my thermostat causing the issue. they replaced the thermostat which was under warranty and the dealership said everything was ok to go. a week later the all the lights on the dashboard came back on again i took it back to the dealership and they advised me they didn't see any codes reading that there was and issue. i showed them the pictures and the video that i captured while the car was doing it and they advised me i had a electrical problem but they can't find it. the problem is still an issue and its still doing the same thing. *tr

I was sitting at a stoplight to turn left. after the light turned green i applied pressure to the gas pedal and noticed a slight loss of power. as i proceeded through the turn i had difficulty turning as though i had no power steering. once through the turn i still has no power steering and noted a message on the dash reading "service steering". i controlled the car to the next stoplight which was approximately 1/2 mile during which time i still had no power steering. at the stop light i turned the car off, and started it again. after restarting the car i had no more problems with the steering. prior to this instance and multiple times following i have had issues with the electrical system failing. it usually begins with the radio board "blinking" off. by blinking i mean that the radio completely shuts off and the radio dash lights blink off and on until it finally returns to full power. but usually its not a one time thing. there are times where this occurs every 5 seconds until i'm able to pull the car over and turn it off. while this occurs i will get a message on my dash cluster saying to "service stabilitrac" along with several other cluster lights that blink. i have taken this car to the dealership where it was purchased and they have not been able to reproduce what i've experienced, and such they have not been able to fix anything. this first began while the car was under bumper to bumper warranty, but that has since passed and if they were able to actually fix anything i would be stuck with the bill. *tt

Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrack", "service power steering" and "service abs", while driving. radio began shutting on and off while driving. when the display & radio shuts off, even the blinker wouldn't make a sound. what i find alarming is during these episodes, the power steering actually fails for a short period of time. on a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. a day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering. i have scheduled service with a dealer. a search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear. loss of power steering while in motion would seem to be a safety issue and should be addressed. *tr

Vehicle momentarily steered to right without driver input. vehicle was going straight on interstate at approx. 70 mph and pulled to right for approx. one second, then went back to normal. happened approximately seven times on 110 mile drive. we (wife and i) were just fortunate that no one was near us in right lane when these anomalies occurred. took vehicle to dealer and dealer put approx. 100 more miles on vehicle and could not duplicate problem. dealer checked alignment and it was within specifications. have researched online and found vehicles with jtekt eps system having similar steering anomalies. concerned that steering input not controlled by driver can cause vehicle accident at highway speed. this is a potential "catastrophic" safety issue, so please investigate. *tr

Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrak", "service power steering" and "service abs", while driving.radio began shutting on and off while driving. when the display & radio shuts off, even the blinker wouldn't make a sound. what i find alarming is during these episodes, the power steering actually fails for a short period of time. on a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. a day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering...i have scheduled service with a dealer...a search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear...loss of power steering while in motion would seem to be a safety issue and should be addressed. *tr....updated 07/31/14 *bf *tr

Recently, car radio has been flickering on and off, along with service notifications of stabili trac, traction control. chevy dealer notified, serviced car, found nothing and has no explanation. today, stopped at a corner to make a right hand turn. as i was accelerating at approx 2-3 mph around the corner, then steering was lost and could not turn the corner. lost all control of car. very fortunate there was no damage or injury to anything or anyone. scary incident that could of had a worse outcome. *tr

It begins with the radio blinking on and off when this is happening there are several things we notice that goes on in the instrument panel such as signal lights no sound, sometimes putting the window up will trigger the wrench to be displayed, also loss of the ability to turn the wheel. no cruise control when the radio is blinking. *tr

Driving at speeds in the 40 to 75 mph range on a straight road, if there is no steering adjustment for a few seconds, the steering seems to stick/bind and requires additional effort to make a steering correction. almost as if the electric power steering "falls asleep". *tr

The radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. that continued for approx. 2 minutes then started working correctly. when i got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and i couldn't remove my key from the ignition. i let it sit for approx. 5 minutes then tried to start the car and it did turn on so i turned it off again and i was able to remove the key. the dealership i bought the car from two months ago (used, with 38k miles) told me that this is not covered under the power train warranty but would have been covered under the bumper-to-bumper warranty (expired before i bought the car). now, i'm responsible for paying for a serious defect that could potentially result in a serious or fatal incident. chevrolet/general motors -- please fix this without causing consumers any further monetary, physical, or emotional issues. *tr!....updated 07/31/14 *bf

December 2013 -- the radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. that continued for approx. 2 minutes then started working correctly. when i got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and i couldn't remove my key from the ignition. i let it sit for approx. 5 minutes then tried to start the car and it did turn on so i turned it off again and i was able to remove the key. february 2014 -- the same things are happening and the power steering turns off and the steering wheel locks up may 2014 -- power steering turns off and steering wheel locks up; battery completely dies randomly; new dealership tells me the battery cables need to be replaced; however, other cruze owners who have filed a complaint with the same issues and had their battery cable replaced report that this does not resolve the issue. *tr

Car shuts down and it can not be restarted,(no dome light, no on start) no power anywhere..can't get keys out of ignition,going down the road, steering service light come on and off, radio display shuts down and restarts, gauges turn on and off..dealership has replaced battery, generator and it is still doing the same thing. currently at dealership again.!....updated 07/31/14 *bf it was determined the ground wire on the battery was broke. which caused the vehicle to stall, shutting down all the gauges. there have been no problems, since it was replaced. updated 09/23/14

The center information center with the radio began shutting on and off while driving. when the display & radio shuts off, even the blinker wouldn't make a sound. sometimes during this a notification would come up "service traction control" and/or "service stabilitrack." i tried troubleshooting it myself for a few days. sometimes the blinker, seat warmer, or even plugging in my phone to the usb port seemed to trigger it. i noticed the voltage fluctuating from 12.9 - 15.2v while driving or at a stop. the day that i took the vehicle in for repair, all the notification lights began to blink and then the power steering went out during a left turn. the dealership replaced both battery cables and mentioned that they've had many of these cars in with this same issue. the issue appeared to be resolved and the car was running great, until yesterday 1/15/14. everything mentioned above, except for the power steering loss, is happening again. if you search the internet and youtube, you'll quickly see this is a growing problem that needs to be resolved and recalled. *tr

Driving in a straight line for ~10-15 seconds at speeds over 40 mph will cause the steering wheel to "stick" in what feels like a notch that requires an over-correction to get the car to respond and change direction again. when this happens, the car's electric steering will kick back in with a little swerve to the left or right that feels slightly dangerous in slick conditions where over-correction could lead to a slide. *tr

I was driving my vehicle pulling up to a stoplight and as i was stopping my radio turned off and a warning came up on my display saying to service power steering i could feel my power steering go out at this time. this has happened several times as well as warnings saying to service traction control. i took my vehicle to the dealer for repair. before i did this i researched online my issue and found that the most likely problem was the negative battery cable. i told the repair department about my research and that was what was wrong with the vehicle. my concern is that if the power steering had gone out while i was turning this could have caused and accident. *tr

This started this week, the electrical parts (radio, speakers, turning signal clicker, ac etc) will constantly flicker off then come back on after about ten seconds, every time i have the car running. the stability warning will sometimes go on but will eventually go out. the specific incident occurred the the 27th of august when i went to take a left turn, on to a highway. when i went to make a turn my power steering locked up and almost caused me to hit a passing car and get rear ended. it specifically locked up at about ten miles an hour while picking up speed. after i returned to my parking lot it locked up again and caused me to hit a barrier, slightly damaging the front bumper. since then my power steering will sometimes lock up making it extremely difficult to turn. *tt

While driving on the highway, i noticed that the steering wheel would intermittently "stick" in center position, making it difficult to make the minor adjustments necessary to drive straight on a road that is not perfectly flat. my car has had this issue intermittently the entire time i have owned it, and occurs in varying degrees. i received the letter that chevrolet was doing a special coverage warranty extension for the problem, yet my dealership cannot reproduce the issue and will not fix it. i feel this is completely unacceptable. a part defect in the steering system like this should be fixed with a recall, fixing every vehicle. because it's only a warranty extension, they will simply never reproduce the issue and it will never be fixed. this does not make me comfortable. *tr

Sudden loss of power steering with "power steering service" error on display. when this happened, the steering wheel became very hard to steer (almost locked up) and i certainly could not make a right or left turn. this semi-locking up of the power steering remained as long as the vehicle was still moving. indeed, the only way to restore power steering was to stop the car and let the engine cooled for 20 minutes or more. this happened the first time to my car in june or july time frame. chevrolet reprogrammed the steering module. but the power steering lockup while driving at highway speed (~50mph) happened again in august. chevrolet replaced the rack and pinion steering. and the locking up of the power steering while driving at high speed (~50mph) still happened again on 09/10/2013. this time, chevrolet changed the "d power steering module power & ground hardness". so, chevrolet has attempted to fix the problem unsuccessfully twice before this third warranty repair. i hope this fix it. but i feel i need to report this to the nhtsa since i almost got into an accident (sudden and sustaining loss of control of the vehicle steering) every time this incident happened. *tr

Tl* the contact owns a 2012 chevrolet cruze. the contact stated that while driving approximately 35 mph, the steering became difficult to maneuver. the vehicle was taken to the dealer for diagnosis. the contact was not aware of the repair necessary to remedy the failure. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 44,000. the vin was not available. *tr

I am having problems with the electrical inside my car cutting in and out, all electrical turns off. service checks come across dashboard for power steering, stability check control, and traction control. the power steering has stopped working at times as well. i am not sure but if you are turning it appears that the turn signals stop working from inside the vehicle. headlights are dimmer than normal when it cuts in and out, it flickers with the shortages. i have taken it to the dealership three times now. the first time they tightened a ground wire, the second time they couldn't find a problem, third time they replaced the engine control module, and now i'm taking it back a fourth time to have the body control module replaced. this problem continues to get worse. *tr

At highway speeds, when trying to make a slight steering correction, the steering wheel seems to stick and it takes extra effort move the steering wheel. that extra effort suddenly moves the steering wheel because the power steering seems to return and this causes the car to move as though the driver is jerking the steering wheel. it is very difficult to hold a steady, smooth track at highway speeds. the steering can also exhibit this same type of sticking while sitting stationary but this doesn not cause a dangerous situation. though it does not do this all of the time, it is easy to drive the vehicle long enough to start this erratic steering issue. the dealer has stated that the gm service rep has never heard of such a problem and they have no tsb's or recalls in effect so they can do nothing. this is the same method of ignoring the problem that gm used in dealing with the brake booster micro switch issue. never heard of that problem either, even though many people had complained of the same thing on a chevy forum and numerous wrecks had occurred. "never heard of the problem so we can't fix it" or is it more like "we can't fix it so we have never heard of that problem". *tr

After about 15 minutes on the interstate at a speed of about 60mph the steering seems to have a spot that it sticks in and does not seem safe. have called dealership but they say they havent heard of this problem but i can have it checked. it does not seem to happen everytime so i havent taken it in. *tr

Steering binds/sticks at speeds above 45 mph when driving on a straight road. addition effort is required to adjust steering when this occurs. this could lead to an accident since additional effort is required to change steering direction and could result in over correction. dealer replaced steering gear assembly but the problem returned after about 5,000 miles. *tr

Steering has intermittent issue. while driving at interstate speeds it feels as though the wheel gets caught in a notch. besides that when this is occurring the electric steering gets twitchy, and pulls 1/8-1/4in to the right every 10seconds or so. the problem went away, but have read others online with similar issues. took my car to dealer & they could find nothing wrong. has not occurred since. at 12,000miles months before this i started my car & had the service power steering message on the drivers information center on dash. took in at that point & was told there was no stored codes & no issues found. i am reporting this as it could cause someone to get in an accident at interstate speeds. passing a semi the car kept twitching/pulling the 1/8-1/4in toward the semis lane every 10seconds. please make gm fix this obvious safety defect. *tr

Driving in straight line down highway @ +/-50 mph the car begins to drift, as you steer to correct back, the steering wheel has a feel like its stuck or locked and gives the feel like you have to force it back to release it. almost feels like a dead spot in the steering for lack of a better term. i stated to notice it off and on faintly since maybe around xmas and it has seemingly been getting worse and worse happening more often and more noticeable. just yesterday i even noticed for the first time the same feeling while just sitting stopped at a red light. gave the steering wheel a little back and forth motion and it replicated the same stuck feeling / dead stop in the steering. just did a little bit of checking online and see that i am not the only person experiencing this same thing so i know that im not going crazy. here is a link i found of others experiencing the same problem... http://www.cruzetalk.com/forum/25-service-issues/9245-odd-steering-2012-cruze-anyone-else-problem.html. *tr

The car suddenly developed a steering problem. while driving straight it will start to wander, when i go to make a small correction to remain going straight the steering is not immediately responsive. the steering wheel skips before it starts to make the correction which then make the car slightly jerk to one direction or the other. it is like the steering does not respond at first, this is only while i am driving straight. it seems more noticeable between 40-60 mph. i took it to the dealer who said they could not find any thing and it is normal. this is not normal it never did it until a month ago. *tr

Up to this point high praise for the cruze in general but i recently noticed my 2012 chevy cruze eco has begun to have steering issues. this began at around 16000 miles and began sometime after the oil pan recall work was done at the dealer . (but approximately 6000 miles after that so i can't definitely attribute it to that). tire rotation was recently performed at the dealer as well. the car has a slight pull in one direction and when the steering is corrected there is a perceptible "jerk" to the other direction. similar to a steering wheel position sensor symptom i had on an older vehicle. feels like the power steering "skips" or has a dead spot. l looked this up before taking it to the dealer and saw many others had a similar issue so i thought i'd file a comment. *tr

While driving on the interstate the steering sticks. this is a safety problem since you have to overcorrect when it releases. this happens around 60-70 mph. the car only has 4000 miles. *tr

I noticed recently the car has steering issues that were not there before. basically the car starts to drift, it will start to pull in one direction and when i correct it its like it jerks to the other direction. it's not a violent jerk but very noticeable. almost feels like it sticks in a certain spot. that's really the best i can explain it but it was noticeable right away. i have an appointment today to get it looked at. i hope they can figure it out. i love the car but it feels unsafe right now. *tr

I took my 2012 chevy cruze eco in for oil change tire rotation, and oil spill recall, the recall requires cutting away part of the shield underneath the motor. i noticed immediately the car has steering issues that were not there before the recall work was done. the best i can describe it is drifting, it will start to pull in one direction and when i correct it its like it jerks to the other direction. it's not a violent jerk but very noticeable. almost feels like it sticks in a certain spot. that's really the best i can explain it but it was noticeable right away. i've managed to get roughly 10,000 miles per oil change, avg. mpg 37,and commute 60 miles one way, mostly freeway for work. cars been great otherwise, i think with the cutting away of part of the shield it messed with the arrow dynamics somehow. i had a chevy dealership mechanic drive it with me in the car and he definitely could feel it also. with my own research i was able to find that other people are experiencing the same thing. i think this is something that's gonna have to take enough complaints from people in order to get chevy to look at it and make some type of recall shield or some other fix. if anyone is experiencing this please make some form of complaint to hopefully make something happen. *tr

After having the underbelly shield modified on my sister's 2012 chevrolet cruze eco per the recall (nhtsa campaign number 12v288000) i noticed an increase in buffeting and highway speed wandering in the handling of her car.this is most noticeable at speeds of approx 75 mph and higher. the car felt less stable than it did prior to the recall service being performed on the vehicle. because of this, i purchased a replacement underbody shield from a dealer and re-installed it. the result of this re-installation was noise back to normal, handling back to normal. *tr

Tl* the contact owns a 2012 chevrolet cruze. the contact stated that the vehicle was repaired under nhtsa campaign id number 12v288000 (engine and engine cooling). after the repairs were completed, the contact noticed that the power steering harness had been chewed and felt that the engine was no longer protected since the engine cover was removed. the vehicle was taken to the dealer where the contact was informed that the power steering harness needed to be replaced. the vehicle was repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 2,535. the current mileage was approximately 6,000.

Steering: around one week prior to the incident, i had my 2012 chevy cruze under panel modified due to a potential engine fire. the following week, while driving home from work, i experienced a "wandering" in my vehicle. i noticed it again driving home the next day. now, whenever this is wind, i experience my vehicle "wandering." when this occurs, my car drifts left and right much more and the front end feels lighter and far too responsive. fuel: after the modification to my under panel, i have noticed a drop in my fuel mileage. i have seen around 2 mpg or more of reduced fuel economy. *tr

This vehicle was purchased december 2010 and since the purchase all the issues that 2012 chevy cruze has been subjected to regarding recalls we have suffered them. this complaint is filed due to the fact that, although the car is under warranty, gm and the dealership refuses to honor the warranty, for the repair of the fly wheel bolts. these bolts are internal and are currently loose and while driving the vehicle, the vehicle does not accelerate and then suddenly stops. *tr

When entering a curve vehicle shakes after about a hour of driving dealer could not duplicate so i took it to a friend of mine who is a race car mechanic for 30 years and he showed me the issue the tires they put on the chevy cruze the 215-60-16 firestone fr710 is a s speed rated tire this should be a t or a h speed rated the cruze will exceed the 112mph the tires are rated for and this could cause them to bust i actually had one pop off the rim and deflate this low grade of tire is not made for curvy roads which is what is causing the bumping people are experiencing during cornering. *tr

I just bought a 2012 chevy cruze. at take off and turning around curves at low speed the steering and the wheels shake. i took it to the dealership. and couldn't find anything wrong with it but it continues to do it. very upsetting that it is brand new and already having problems. i really like my car but wish it was fixed. *tr

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