We have classified the 62 complaints from 2011 Chevrolet Cruze about VEHICLE SPEED CONTROL into the following categories.
Car would not accelerate while at a stoplight, with cars behind me. radio readout said, "stabilitrak turned off"; dash readout said, "engine power reduced!". i could not accelerate past 1st gear. i had aaa tow the vehicle to a local dealership, and i was told the throttle body needed to be replaced because the throttle would not open. *tr
When you back off the throttle and slow to 20 to 25 mph, you never know what the car will do. it may coast like a normal car. it may downshift and slow moderately. or it may downshift to first gear and slow radically. when this happens, the computer takes full control of the vehicle. you step on the gas and nothing happens. the computer has control of the vehicle for the next 5 seconds. this has happened at least 40 different times. this creates a very dangerous situation. first, i am in the driver seat and i should have control of the vehicle. i do not. secondly, most people drive with the flow of traffic. if i slow radically for absolutely no reason and all of the drivers around me continue on, someone behind me will run into me. it is only a matter of time before a distracted driver smashes into me. and thirdly, since i never touched the brake, the brake light never came on. the driver behind me have no way of knowing that i am radically slowing and creating such a dangerous situation. if you step on the gas to get the car to go, nothing happens. then the computer returns control to the driver and the car takes off at full speed. if you step on the brake, the computer takes over. you then must come to a full complete stop before the computer will return control to the driver. if you are making a turn when the car radically slows, you could very easily loose control. when the pavement is wet or slippery, the problem is greatly increased. you are totally at the mercy of an insane computer. feel free to contact me if you need any further information. please go to the local chevy dealer and test drive a cruze with the automatic six speed transmission. you will see what i mean.
Tl* the contact owns a 2011 chevrolet cruze. the contact stated she reported problems with the handling of the vehicle within the first three months. problems reported included: shifting issues in which the vehicle appeared to slip out of gear, the vehicle intermittently lunged foward when her foot was on the brake, when in park and once while driving. she also reported incidences of unusually long periods of hesitation when stepping on the accelerator pedal. the service stabliizer, serivce power steering, traction control and engine lights illuminated periodically as well as the instrument panel going blank while driving. updated 01/04/12*bf
Tl* the contact owns a 2011 chevrolet cruze. the contact stated that while driving at various speeds and letting off the accelerator, the vehicle would downshift slowly or aggressively. the vehicle was inspected by a dealer and they advised him that they were unable to diagnose the failure and that the computer was learning the contact's way of driving. in addition, when trying to accelerate to higher speeds the vehicle would creep and slowly accelerate. the dealer was contacted a second time and they test drove but were unable to duplicate the failure. the failure mileage was approximately 7. updated 09/02/11*lj
Severe hesitation when you accelerate leading to possibility of rearend collision..manufacturer well aware of issue but says there is no problem. *tr
Tl*the contact owns a 2011 chevrolet cruze. when the stopped the contact began to depress on the accelerator pedal but the vehicle hesitated to accelerate. the speedometer displayed that the speed was rising but the vehicle would not accelerate. when the vehicle accelerated it did so at the speed displayed on the speedometer. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage 1,000.
My 2011 chevy cruze has an acceleration hesitation that causes me to feel totally unsafe in the vehicle. starting about 6 months after i bought the car in 2011 the issue began. when i need to accelerate in certain situations such as pulling out on a road, passing another vehicle, accelerating after reducing speed, etc. etc. the car loses power when i step on the gas for three-five seconds before slowly responding and accelerating to where i need it to be. it's as if the car dies for a few seconds. those few seconds are always in situations when i need to be moving and i don't like it. i brought the car in to the dealership and was told that it was turbo lag. thinking i didn't know much about cars, i let it go. the issue is getting worse (and there were numerous other little issues) so i brought the car in to another dealership right before it hit 36,000 miles and was told (on two separate visits) that the problem was perfectly normal and that there was nothing they could do. they showed me a tsb from chevrolet saying that the issue was normal. they also said they could not replicate the issue. interestingly enough, when they had my car for a total of 7.5 days (over two separate visits) they gave me a 2013 cruze to drive. the newer cruze did not have the hesitation problem at all, it drove beautifully. this leads me to believe that gm realized there was an issue with the 2011 cruze and was able to remedy it in the newer models of the car which leaves the many 2011 cruze owners scared for their lives every time they drive their cars forever. that isn't right. there are thousands of people with the same year, make and model that have this same issue. it is dangerous!! just because no one that we know of hasn't died yet that doesn't mean that there isn't an issue. the 2011 cruze is unsafe and someone needs to do something about it. *tr
Tl* the contact owns a 2011 chevrolet cruze. the contact stated that when the vehicle would hesitate when accelerating between 45-65 mph. the vehicle was taken to the dealer several times but the dealer was unable to produce any failure codes when diagnosed. the dealer performed a test drive and was able to duplicate the failure but there were no repairs. the failure mileage was 40 and the current mileage was 1,000. updated 11/16/2011 *ln *tr
I am very disappointed with my new 2011 chevy cruze eco (1.4l 6 speed manual transmission) the car looses power especially when try to accelerate up hills, total loss of power and lack of response. this keeps happening out on the freeway. i have my foot pressed all the way down on accelerator, but no response from the car. car has slowed down to 30 mph going up the hills on freeway putting me in an unsafe position. it happens on level services too, try to get the car going when at a stop light is hard too, i give the car gas and get very slow response, when it does respond the car is very jerky going thru the gears, afraid this may cause an accident for failure to move out and with the traffic. it happens with all the gears ! i have problems too with the car over- accelerating going now hills. all the above continue to happen despite following the owners manual for operating the vehicle. i feel strongly that this is a unsafe vehicle. i bought the car with a 4 cyl turbo with hopes i would have a little extra power, i haven't seen it yet. *tr
Tl*the contact owns a 2011 chevrolet cruze. the contact stated that while the vehicle was in park, it suddenly accelerated. he also stated that the rpms extended from 0 to 7. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 2,825.
Ever since the purchase of the car i have experienced a hesitation upon acceleration at all speeds. i have also talked to a few people who have had the same complaint with their cruze. we have been told that this effect is known as turbo lag. the dealers say the turbo charger takes time to catch up with the rotation speed of the engine. i have driven many cars with turbo charge in my life as an auto mechanic and have never felt this hesitation on any of them. why would a turbo charger lag when it's whole purpose is to enhance acceleration. i took the car in to the dealer for the last recall and asked them to check into this phenomena while it was in the shop. they wrote on the repair order that they could not duplicate my complaint during the road test. i am concerned because a hesitation of this sort can be very dangerous especially pulling out into traffic. please investigate this matter. i will continue to complain to the dealer because their stance seems to be that this is something chevy cruze owners are forced to live with. i've already had some close calls due to this hesitation. thank you. *tr
We have a loss of engine power at any speed and two errors come up, "service stabilitrack" and "service traction control" . engine loses power and cannot maintain speed especially dangerous when trying to maintain freeway speeds. also happens at low speeds, 10 to 25 mph. therefore it can happen at any speed. can reset by removing battery cable, but will happen again within a day or two. this issue started about 6 months ago. happens all the time now and is very dangerous. went on line and found blogs where other people are also having this same issue. they are the ones that suggested we take off the battery cable to reset. we checked all the fuses as one blog said and they are all ok. called chevy dealer and they had no recall and wanted 100 dollars to look at it and then decide if it fell under warranty. purchased car at 43,000 miles, currently at 73,000 miles. the issue used to happen from time to time now it happens all the time. there should be a recall for this issue. the dealership does not think it is covered by the warranty but will not say until we take it in to have it serviced. we might add we have a standard transmission as this may different than the automatic transmissions. trying to shift without any engine power is a process in terror on the freeway. *tr
Bought brand new and has always had jerking and hesitation when hitting accelerator. also jerking when shifting and over revving due to not shifting properly. took to dealership, they couldn't replicate issue. at 36,000 miles had to have ecm replaced due to car stalling out at stops, running very rough then stalling at stops. seemed to help somewhat but did not alleviate the running rough intermittently still at stops which is scary as don't know when it might stall out and not go as my job requires traveling through the week. at 50,000 miles had to have ecm program "updated" and spark plugs replaced...dealership said plugs should be on a recall but they did replace no charge i paid for labor charges of course. car is still running rough intermittently at stops, almost stalls out but hasn't yet...i would never buy another chevy product and am very sad to say that as had my 1998 malibu for 12 years without major issues. thank you. *tr