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Problems with 2011 Chevrolet Cruze ENGINE AND ENGINE COOLING

On average, the 2011 Chevrolet Cruze starts to “feel” problems with the ENGINE AND ENGINE COOLING and its various aspects after 28 353 miles.

Components Affected by ENGINE AND ENGINE COOLING Issues

We have classified the 32 complaints from 2011 Chevrolet Cruze about ENGINE AND ENGINE COOLING into the following categories.

ENGINE 1

Recently reported ENGINE AND ENGINE COOLING problems on 2011 Chevrolet Cruze

Tl* the contact owns a 2011 chevrolet cruze. while driving approximately 70 mph, the speed drastically reduced to less than 40 mph without warning. the dealer (mike anderson chevrolet, 119 e main st, gas city, in 46933, (765) 327-7326) scheduled a diagnostic appointment and replaced the pcv valve under a warranty; however, the failure recurred. the vehicle was then taken to southworth ford (1430 n baldwin ave, marion, in 46952, (765) 662-2561) where diagnostic testing found the same failure codes as the previous repairs and that the pcv valve failed. the manufacturer was notified and suggested taking the vehicle back to the dealer for repairs. the approximate failure mileage was 54,000.

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that coolant was leaking from the vehicle. in addition, whenever the heater was activated, a burning odor was present. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 60,000.

Tl* the contact owns a 2011 chevrolet cruze. while driving approximately 30 mph, the coolant warning light illuminated. the vehicle was taken to the dealer. the technician determined that the coolant reservoir was empty. the technician replenished the fluid, but the contact noticed that the reservoir was completely empty the next day. the contact believed the failure was directly related to nhtsa campaign number: 12v288000 (engine and engine cooling). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.

Tl* the contact owns a 2011 chevrolet cruze. while driving approximately 40 mph, the vehicle stalled without warning. the vehicle was taken to a dealer where it was diagnosed that the valve cover gasket needed to be replaced. the vehicle was repaired, but he failure recurred. the manufacturer was notified of the failure. the failure mileage was 73,000.

Tl* the contact owns a 2011 chevrolet cruze. while driving 55 mph, an unknown warning sensor illuminated. the vehicle was taken to an independent mechanic who stated that the turbo charger and the exhaust manifold gasket needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 62,600.

While driving 45miles an hour the a/c shut off and the speed was replaced by an error that showed that the a/c was shutting down due to engine levels. however the level was not high. the check engine light came on. i took the car into the dealership however they are unable to pin point the problem or determine the code for the light. the vehicle will not pass inspection and therefore i am unable to drive the vehicle. *tr

Having to keep adding antifreeze to coolant reservoir about every 2 months, depending on weather change. no signs of antifreeze coolant leaks on the ground. *tr

Has happened multiple times starting about a month ago, either when idle at a light, driving around town or on the freeway (i have not been at full hwy speed when this has occurred) the stabilitrak warning comes on and engine power is reduced to practically nothing, i can't travel other than at a snail's space, with absolutely no acceleration to help get out of the way. drive train shakes a little. very dangerous position to be in. i tried to shut off the stabilitrak and that seemed to work until the last incidence when the issue occurred with stabilitrak turned off. the only way i can get the car to reset is to shut it off for a few seconds and turn it back on. might go a few days without any concerns, then all of a sudden, it starts up again. engine light stays on for a few on/off cycles then goes away. *tr

2011 chevy cruze losing antifreeze, had to keep adding antifreeze once it got low the heater would blow cold air while stopped at stop sign/stop light. found out its the head gasket needs to be replaced at only under 24000 miles. *tr

My engine sputtered & the engine power reduction message, traction light & check engine light came on. upon further investigation, this may be due to the throttle body. there are many complaints of this same issue on the chevy cruze forum & many have had this happen while driving, causing the auto to stop or slow to 5 miles per hour. this is a safety hazard. one complaint was of the woman driving on the interstate & almost being hit by a semi. this needs to be a safety recall immediately. this is clearly a factory part issue. this is happening on these autos that do not have much mileage.

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that the brakes failed intermittently and a leak was noticed underneath the vehicle. the vehicle was repaired according to nhtsa campaign number: 13v360000 (service brakes, hydraulic). the dealer replaced the vacuum leak, cam shaft cover, and valve cover, but the failure recurred. the service brakes warning indicator illuminated and the vehicle was taken back to the dealer. the mechanic stated that the valve cover and pcv hose needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 55,000.

Every time i use my heater i get a strong burning smell of coolant/ antifreeze and loss of coolant. mostly when i am stopped at a traffic light/stop sign and it's intermittent between slight or really strong. i did a lot of online research and found lots of other people with the same complaints, even found local news stories from other states on youtube. all fingers seem to point to the heater core and or the grease used in the hvac system.the smell is so bad sometimes that i have to roll down at least two windows and turn off the interior fan until i start driving again. i bought the car certified used a couple of months ago and they should have came up with a solution 2 years ago when the problem and complaints started. this issue needs to be recalled already. this is a health issue! i would really like to enjoy my first nice car and not worry about getting sick or dying from this! *tr

When my car is in park, and i take it out of park to accelerate, the engine revs up and it "jumps" out of gear. if i am sitting idly at a stop light, it does the same thing. i have taken it to the dealership and they told me; after performing all the required test, nothing was wrong with it. if i am turning and once i accelerate after the turn, it looses power.

I have a big problem with my chevrolet cruze which is commercialized in mauritius, since march 2013 there r a lot of vibrations and i have been to the dealer almost 10 times and they have change twice the a/c compressor but still the vibrations is getting worst everyday, and this is representing a danger for me and my family. the dealer in mauritius is covering up all the manufacturing fault that the car have, and this morning i have been to the dealer and the mechanics has feel the vibration and they told their boss that there is no problem , they have told lies and it is a very serious as they r putting people lives in danger as the vibrations will damage the car and thus can cause depth in accidents. u have to contact gm as i have call them and they are aware of the problems but the dealer is covering up otherwise their car will stop selling. *tr

i've had numerous of maniacal issues with the chevrolet cruze 2011. the most serious and deadliest is the coolant system issues the chevrolet cruze 2011 has. i was experiencing a cough along with migraines once engaging the air-condition nubs from heat to ac and some sleeping condition where i'd find myself speaking while asleep momentarily awaking. i'd wind my windows down while driving and i'd see that the migraines, coughing along with sleeping experiences would stop. i visited my chevrolet cruze 2011 dealership and explained the odor that was coming from my air cooling system. they cleaned my air cooling system and replaced my cabin filter feeling that this maintenance solved the issues i was having i felt i could use the cooling system with no problem. i was wrong. the migraines return along with the coughing and the odor when adjusting the cooling system nubs. i called the dealership to explain the ongoing maniacal problem. after a week of having my windows down my car ran hot and come to my dismay it was out of coolant. i received a letter from chevrolet recall department that the vehicle has a coolant system issue were coolant leaks and that was the odor. the coolant was leaking onto the motor and burning off returning the odor into the cab of the car. i had it tested for repairs and had a water pump repaired for the vehicle, this did not stop the problem, the hose from the motor and coolant reservoir was replaced, did not fix the problem and the leaking of coolant continues. the recall stated that the only maintenance for this problem is refilling the reservoir with coolant intl the problem is found and fixed. that means i'll have experience each condition i mention above which has worsened. now it's close related to seizure like encounters see objects move, feel weak, blurred vision and body jerks. i've asked for a rental intl the problem is found. *tr

After oil change and left the dealership a strong smell of burning antifreeze filled the inside of the car, it was very difficult to breath. i turn the car around back to the dealer they checked (or so they said) could not find anything wrong with it, when i got into my car it was covered with air freshener they put so much of it to cover up the burning smell that it took about 3 weeks to wear off and the smell started all over again. but they won't do anything because according to them there's nothing wrong with the car. the trunk button does not work anymore though at the dealer they confirm is an issue they have with the cruzes they won't cover under warranty and have to pay $200.00 for something they know is a faulty part on this car. *tr

When using the heater in my cruze there is an odor of antifreeze inside the cab. when the heater is used for more than 10 - 15 minutes at a time, the odor got so strong that it caused headache, dizziness, and nausea. i took the car in for repair and was informed that gm had sent a memo because it was a common problem. they performed the repairs recommended by gm which was to replace weatherstripping around the heater core and replace a tube at the overflow tank. however, when i used the heater that same night, i discovered that it still emitted an odor of antifreeze, although it was not as strong as before and i could use the heater for a longer period of time without getting the headache, dizziness, and nausea. *tr

Once again my car has an engine cooling problem. this is the 2nd time this happened, the first was about 2 months ago. i was driving the car and the fan was making a loud noise, check engine light came one i called onstar asap they verified i was correct and sent a tow truck to pick up my car. i smell antifreeze all the time in the car and they antifreeze just disappears the dealership does not know where it's going. i'm seriously thinking about trading in my cruze because of these problems, which never get fixed. *tr

2011 chevy cruze. consumer states vehicle slows down by itself *tgw the consumer stated the vehicle would slow down as if it were in first gear, instead of high gear.

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that smoke emitted from under the hood while driving 30 mph. the contact drove the vehicle home and noticed that the smoke was coming from the engine. the vehicle was then towed to the dealer for a diagnostic test, but he had yet to receive the diagnosis. the manufacturer was not notified. the failure and current mileages were 116,700.

While driving a 2011 cruze eco with approximately 11,000 miles the car caught fire. the car was last serviced by the deal approximately 4,000 miles ago (3 months). the car was 30 miles into a 43 mile trip when it caught fire, and prior to the incident there were no warning signs of any problems with the vehicle. the only indication of a problem was slight smoke coming from the engine bay, and then as soon as the car was stopped a flame came out between the hood and the cowl area. the car was totally engulfed within 5 minutes of stopping, and it was only after the first sign of fire was visible that the warning light on the dash boar illuminated. the car is a total loss, and chevrolet has stated they will have someone contact me in 7 to 10 days to discuss the incident. from research online it appears this is not an isolated incident, and i am concerned as i was never warned via a technical bulletin or recall of any potential issue with this vehicle. chevrolet has not seemed to be very concerned over this issue thus far, but i am pushing for action from chevrolet. *tr

I just got oil change a week before this happened through the dealer. at northshore chevrolet in smithtown ny. my son was waiting at traffic light at intersection of pond path and nicolls road in setuket ny. when a woman in next lane was yelling your.cars is on fire. just as he was exiting car he saw a flame pop out from the engine compartment. in 2 mins the car was fully engulfed and flames were at 15ft high. my car is fully stock no aftermarket items installed. dealer maintained. upon some research i am not alone with this problem. gm needs to findout and correct this problem before someone get seriously hurt. the chevy cruze is a great car that we loved driving and owning. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that antifreeze or coolant fumes were emitted into the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 23,320 and the current mileage was 32,000.

At the end of november i noticed a smell coming from my cruze. it smelled like antifreeze. i waited a few days to see if it smelled again. sure enough on another cool morning using the heat i smelled it again. when using and adjusting the heat the smell is terrible. my windows also have a film on them. it does not frost up but there is a nasty film on them that smears around when wiped. lights shine in and make a rainbow type coloring on them and hard to see. this has to be a safety issue. while on vacation in december i took it to a dealer after smelling it now on a daily basis. they could not smell it and would not even open the hood. on jan 25 i took it to big m chevy and one guy smelled something, unsure of what it was they pressure tested it and nothing showed. they put dye in and i drove it for 13 days smelling it daily. they looked at it again on 2/7 and said no leaks. it is going to a 3rd dealer monday. i am to the point of stopping driving it. it can not be healthy for me and my children to breathe this in daily. you have to ride with the windows down. the leak has to be found, something changed (maybe starting with the heater core) or i am trading it in soon. *tr

Coolant smell inside the cabin. car has been to dealership at least 10 times. they have replaced heater core. replaced thermostat twice. replace cap. added a reservoir overflow drain tube per document id# 2859137. did dye test. smell is still over bearing. the smell is so strong that it make my family and passengers nausea and onset headaches. there is a film on the window.the dealer's shop foreman and service writer has witness this smell. very concerned about the hazards of this vapor. we have requested on multiple times to receive a copy of the material safety data sheet and chevrolet has not been forth coming. it has been a year and a half and no resolution. please help. *tr

Car has been to dealer 3 times for antifreeze smell outside the car and more importantly inside the car while using the heater. i have stopped using the heat due to the nauseating smell. dealer claims all is well. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact was traveling 20 mph and noticed a burning oil smell coming from the front end of the vehicle. moments later, the contact noticed flames coming from the front end of the vehicle. the fire department was called to extinguish the fire and no one was injured during the failure. the vehicle was towed to the dealer where the contact was awaiting a diagnosis of the failure. the vin was not available. the current and failure mileages were 1,300.

The 2011 chevy cruze was driven by our daughter, she was driving 35 mph, when she noticed smoke coming out of the hood. she pulled over and in a matter of minutes the car was in flames. *tr

The vehicle experiences a severe delay in throttle and transmission response, to the point of endangerment. when driving at 60-65mph and commanding passing power, the vehicle normally will bog down as the pedal is depressed, then disengage the gear, wait up to 3 seconds, rev up 500-1,000rpm and then engage the gear and begin moving forward (at which point it is within a few hundred rpm of redline and bounces off of the fuel cutoff.... while in drive, not manual mode). the transmission also shifts harshly up and down randomly. upon a cold start, the vehicle nearly stalls when coming out of a parking garage with an incline, then proceeds to idle at 1,800rpm and push the vehicle forward with nearly enough thrust to cause a collision if the brake pedal is not stood on. the vehicle has almost stalled on me while driving on flat ground, a handful of times (sometimes when i turn on the rear defroster, sometimes just coming to a stop). additionally, there is a pulsating that can be felt throughout the car (most notably through the brake pedal) and a grinding noise coming from the engine bay. the vehicle has been brought in to power chevrolet in mesa, arizona where these concerns were brought up, including the concern for safety, at which point the ecm and tcm were reset to default values (which made the transmission even more horrible, due to deleting the adaptive values). i was spoken to like a child and given a printout explaining how an automatic transmission and auto-stop feature worked and told that the pulsating (which is widely acknowledged as a bad ac compressor part for this vehicle and was mentioned to the dealer when the car was brought in) and other issues were non-existent. i guess that i will have to wait for these parts to fail, hoping and praying that it doesn't kill me or my passengers in the process, in order to get these issues addressed. *tr

I was driving at 30 mph and looking to change lanes. i backed off the throttle to let one car pass. just when there was an opening in traffic and i was ready to accelerate, the computer took full control of the vehicle. the vehicle downshifted to first gear and rapidly slowed to 10 mph. at this point there was no longer an opening in traffic and i had to come to a complete stop in the middle of the road and wait for another opening in traffic. i have an excellent driving record and i did not accomplish this by doing stupid things like coming to a dead stop in the middle of the road for no reason. i continued on. a quarter of a mile down the road i backed off the throttle to slow for a curve. again the computer took full control of the vehicle. when i went to accelerate, the vehicle bogged terribly. for the next 5 seconds i had absolutely no throttle response. again i am slowing for no reason and creating a hazard. i continued on. two miles down the road i stopped for a traffic light. i was looking to make a half left. when the light turned green, i eased forward at two miles an hour waiting for an opening in traffic. when there was an opening in traffic, i began my turn and stepped on the gas. the vehicle continued at the same speed and then began to accelerate very slowly. i nearly got hit by an oncoming car. the other driver did not expect me to continue my turn at 2 mph. i continued on. another two miles down the road, the vehicle failed again. i was easing forward at 2 mph, waiting for an opening in traffic to make a right turn. when it was clear i began my turn and gave the car throttle. again the car failed to accelerate. i was then force to come to a complete stop and wait for a very large opening in traffic. again the drivers behind me are wondering why i am stopping for no reason. all four failures happened within 5 miles. i need more room to describe th

Tl* the contact owns a 2011 chevrolet cruze. while attempting to accelerate, the contact stated that the vehicle suddenly stalled without warning. she was able to restart the vehicle and continue driving normally. the vehicle was towed to the dealer where it was inspected and diagnosed with a faulty fuel injector. the manufacturer was aware of the failure. no repairs were performed. the current and failure mileages were 12,528. updated 09/21/11 *bf the consumer stated there is a hesitation from the vehicle, when trying to pull out in traffic. the consumer noticed the vehicle would stall when the ac was on high. updated 10/07/11

Severe hesitation when you accelerate leading to possibility of rearend collision..manufacturer well aware of issue but says there is no problem. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that when the vehicle would hesitate when accelerating between 45-65 mph. the vehicle was taken to the dealer several times but the dealer was unable to produce any failure codes when diagnosed. the dealer performed a test drive and was able to duplicate the failure but there were no repairs. the failure mileage was 40 and the current mileage was 1,000. updated 11/16/2011 *ln *tr

I would like to put in a complaint on my chevy cruze 2011. since purchasing it, there have been 3 recalls due to steering and engine. i have had to bring the car into the dealership 3 separate times for the recalls beginning one month after purchase. now, the car has had 2 separate major problems (engine & currently back at the dealership for problem related to transmission), this vehicle has broken down once while in heavy traffic, but luckily i was able to pull to the side of the road, and the second time it broke down was on a street less heavily traveled, however, i was almost rear ended. if this would've occurred while on a heavily traveled or faster speed zone, i feel that a terrible crash would have happened. both times may have resulted in serious injury or even death. i do not feel safe in the vehicle and would rather it sit in the driveway than to risk driving it. i lease the vehicle, but i would like to know any options for getting out of this lease & getting into a safe car. thank you! *tr

This car exhibits a hesitation from a stop and also cruising upon acceleration, a symptom i have also read about in some of the complaints already filed on the site. as with most complaints submitted to the dealer the technician said he could not find anything wrong when i took it in to be looked at. after talking to a few cruze owners one of them said he was told the problem was due to " turbo lag ". this is a period in time that the turbo motor must catch up to the rpm's of the engine which results in the hesitation. this is very dangerous when trying to enter a highway or maneuver out of a critical situation. gm must acknowledge this malfunction and recall affected vehicles and repair them which can be done by tweeking the turbo to sync with the engine.

2011 chevrolet cruze. consumer writes in regards to toxic fumes in vehicle *tgw the consumer stated the oil in the belly pan was vaporized and entered the vehicle. the consumer stated the fumes were inhaled by he and his wife for about 30 minutes before he realized they needed to exit the vehicle. the consumer and his wife became violently ill. the consumer referenced recall# 12v288000 and 12v289000.

Engine seems to momentarily cutoff when accelerating after moving about 15 feet or less with accelerator in steady position from a stop after idling in gear. dealer description hesitation, sometimes it does hesitate when pressing the accelerator but mostly seems to lose all power momentarily. issue is repeatable and has been noted on at least two vehicles by this owner. this issue is a safety concern, no accident yet but could happen unexpectedly to a driver if not yet aware of the problem. owner was told by service center gm is aware of problem and a possible software update may be available, unknown date of release as of december 2011. this owner believes all 2011 cruze's have this issue, just have to be in the right circumstance and know how to reproduce it. if you have been told it is turbo lag do not fall for it, if this was the case it would happen all the time. *tr

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