We have classified the 59 complaints from 2011 Chevrolet Camaro about AIR BAGS into the following categories.
On 4 different occasions, the service airbag indicator has turned on in my car. it has been in the service department each time with work listed as connections cleaned, sensor checked, warning reset.....but no replacement parts and nothing noted as defective. i've been told putting a lap top on the passenger seat could set off the sensor.....a blue-tooth call could set off the sensor, but not why? most recent trip (#5) to hendricks motors was 04/24/2014. we picked the car up, ran errands (appx. 40 miles) and the light is on again - the same day! i have been told the air bags will still deploy, the air bags might deploy, and the air bags will not deploy, as long as the service light is on. what is my next step? i am trying to document everything in case there is an accident and the bags don't deploy.
Just picked up car. it was in shop for two days. car had a grinding and squealing in the steering. gm technical assistance told them the disconnect shaft to see where noise was coming from. dealer had to replace angle sensor and srs coil for the air bag. pick up car and was like new again for about 35 mile. i was backing into drive way and heard a snap from the steering. now the noise is back and steering is wobbly and clunking along with a strong smell of power steering fluid! i have to take it back tomorrow for their 4th attempt, next step lemon lawyer! *tr
I purchased a brand new 2011 chevrolet camaro in march of 2011 from a chevrolet dealer in georgia. since that purchase, the airbag service indicator light/alert system has activated three (3) times. i took the vehicle to the service center at the dealership where i purchased the car on all three occasions for repair (04/26/12, 09/8/12 and 10/5/13). as of today's date, the airbag service indicator has now activated again for a fourth (4) time. the car has not been in an accident at any time during my ownership. *tr
My air bag light has been on for 2 years now. i have took my car to the dealership 7 times to get this problem fixed. my vehicle was under warranty when i took it in so i didn't have to pay any money for the services. out of all seven times they never fixed the air bag. now i brought it in again and they are charging me $109 for services to fix my airbag. the air bag light has been on for 2 years, meaning if i get into a wreck my airbag won't work. every time my car was released from the service department my air bag light immediately came back on after the passenger seat was adjusted. i suppose all they did was wiggle the wire under the passenger seat to get the air bag light to go off in order to return my car to me knowing that it wasn't fixed. now they are charging me money to get the air bag fixed when it's not my fault the airbag doesn't work. i believe the manufacturer should be at fault for this problem. in addition, while my car was in the dealership services department they provided me with a rental from enterprise. but they used my insurance company instead of paying $17 a day for enterprise's insurance company. i believe this is wrong because it is the manufacturer's fault that my air bag system doesn't work properly and they should pay for enterprise's insurance on the rental car i was provided with. the trunk of my car also is broke and they are charging me $182 in order to get it fixed but i have full coverage warranty on my vehicle. *tr
Airbag system not working, dealer said it could be a sensor that would cost over $600.00 to replace. it will come on sometimes and work for a few moments then the entire airbag system shuts off again.
Service air bag warning light is on in instrument panel. dealer has made three attempts to repair by using zip ties on specific electrical connections. problem has not been resolved. *tr
Tl- the contact owns a 2011 chevrolet camaro. the contact stated that a truck crashed into the front driver side of the vehicle and the air bags did not deploy. in addition, the seat belts did not restrain the contact properly. the contact sustained neck injuries from the crash. the vehicle was towed to the dealer for repairs but was not inspected for the air bag deployment failure. the failure and current mileages were unknown. updated 11/29/11 *cn updated 02/08/12 lawyer on behalf of consumer, requesting a status update 09/06/12
The passenger side air bag works about 50% of the time with an adult passenger in the seat. my wife is normal sized, about 5'6" and 160 lbs. the passenger air bag light will also intermittently show on and then off while driving with a passenger, even when the passenger is making no movements. it was been replicated at the dealer, with more than one passenger, including an employee of the dealership. it was also replicated while connected to an odbc2. after four trips to the dealer, they now declare it is "operating as designed" and there will be no more attempted repairs. the vehicle is now out of warranty and still exhibits the issue. i have found several similar complaints on a chevy forum here: http://www.camaro5.com/forums/showthread.php?t=122468 they all mimic my issue. one consumer had the car replaced under the lemon law. i took my case to bbb arbitration and lost on a technicality. i was told i did not give the dealer enough opportunities to repair the car. however, each time i took it in after the fourth attempt, they refused to repair the car and stated it was "operating as designed". after the arbitration meeting, a chevy employee present at the meeting offered a seat replacement in the form of a written letter. later, i took him up on his offer, but they had rescinded the offer. i took it up the management chain, and at one point, i was offered a car replacement but this was later rescinded. now the car is out of warranty after attempting repairs for three years. *tr
[xxx] march 7, 2012 gm po box 33170 detroit, mi 48232-5170 re: case [xxx] greetings: i wish to file a formal complaint regarding my 2011 camaro 2ss/rs convertible. the safety critical passenger air bag (inflatable restraint) does not work properly and reads off when a passenger in excess of 160 lbs is in the passenger seat. this problem is intermittent, about 50% of the time, but reproducible. it has been acknowledged and reproduced on multiple occasions by certified gm mechanics at freeway chevrolet in chandler, arizona, with multiple employees of freeway chevrolet of varying weights in the passenger seat. i have summarized the repair attempts below: datedays out of servicemileagecomments 6/28/201131,475module replacement 9/15/201122,246sensor and module replacement 10/19/201122,856sensor replacement 12/21/2011143,916reprogram module. service rep able to reproduce problem on this car but no other identical models with multiple passengers and weights. 3/5/201224,854reproduced connected to odbc interface at freeway chevrolet with 160 lb passenger in car (my wife). level 4 indicated on odbc (non adult passenger present). wife exited and re-entered passenger seat. level 6 indicated on odbc. wife sat in identical car on lot and problem could not be reproduced. the latest response advised by shane schmitt of gm is the vehicle is functioning as designed. this response is unacceptable because: 1.a 160 lb adult passenger must activate the air bag sensor. 2.the issue is intermittent (about 50% of the time). the same person should not be classified as level 4 and level 6 with the seat in the identical position and no change in body position. 3.this intermittent issue could not be reproduced in any other gm vehicle, including an identical model. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
The air bag sensor in the passenger seat does not work all the time very erratic!
The first failure was at 4500 miles in the middle lane as car pulled infront and when i hit the brakes the car when into a skid and the steering wheel locked up at approx 40 mph.this defect did not crash the car. the second incident was at approx 70 on the free way as a car came through the triangle at a junction i hit the brakes the steering wheel cranked all the way to the right and locked up as did the braking system throwing me head on into a guard rail at approx 60. the air bags did not deploy as well. the following day at the car yard while the key was inserted by the technician the car said that airbags depleted need replacing. *tr
Tl* the contact owns a 2011 chevrolet camaro. when the contact started the ignition, the front passenger air bag off indicator light illuminated when the passengers seat was occupied with an adult who weighed 116 pounds. the failure occurred intermittently. the vehicle was taken to an authorized dealer for diagnostic testing and they were unable to detect a trouble code. the manufacturer was not made aware of the failure. the failure mileage was 500. updated 07/20/11*lj the dealer replaced the passenger sensor. updated 07/29/11