The dash is cracked at multiple places including up to the airbag. i was told by the people who repairs windshield that this is a know problem for avalanche, silverado suburban. this is clearly a manufacturer defect and should be a recall they are quoting me a $1497 repair fee to replace the dash at the dealer. i contacted chevrolet for assistance. they offered a $130 good will....
My dash board has cracks and i am concerned that should the air bag go off in an accident the cracked dash may cause injury beyond normal. it has been noted that there are numerous complaints on the internet about this issue. i call to complain on the official gm hotline and was dismissed by the interviewer.
I'm not exactly sure when it started, but it was fine this summer (i estimated 11/10/18 below). the dashboard has cracked in two spots - drivers side near instrument panel hump, and passenger side near airbag. the cracks are continuing to get larger and the dashboard has stated to vibrate and rattle. i am concerned about a safety hazard in an accident.
There is crack from the edge of the airbag across the dash to the defroster. i've researched this and discovered it could potentially send shrapnel if the airbags are deployed. i've contacted my dealership and they said it is not a covered part under the extended warranty. i've also contacted chevrolet directly to see if they would fix this issue. i just heard back from them and they said they will not rectify the issue. i didn't witness the crack happening so i couldn't elaborate on whether the vehicle was in motion or just parked.
Cracked dash passenger side by air bag. also drivers side cracked dash above instrument panel. this vehicle has been garage kept most of the time. this cracked dash may not let air bags deploy properly and prone to pieces of dash flying as potential lethal weapons as sharp pieces could cause puncture wounds, eyes blinded, cartoid artery hit etc. first noticed after vehicle had just been setting the first crack started. drivers side came next , and it is extremely cracked. vibrates and makes obnoxious noise. it is distracting to driver.
Garage kept 2013 chevrolet avalanche that developed cracked dashboard in 3 locations including the passenger airbag area. garage kept 37k mile vehicle
I received a notice in the mail about a possible recall of the takata airbags.
Takata recall: 2013 chevy avalanche ltz cracking and separating dashboard along with rattling around the passenger side airbag housing. safety hazard !!
Passenger side of dash has cracks adjacent to and connected to passenger dash air bag compartment.
The dash cracked near the passenger airbag. the vehicle was stationary at the time of the crack.
Rubbing sound when turning the steering wheel,fixed when car was under warranty, was told it was the air bag. rubbing sound has returned. also there are several cracks in the dashboard, which could be hazardous if the airbags were to deploy during a front end collision.