Headliner in rear of car fallen down
Tl* the contact owns a 2013 cadillac xts. the contact stated that the vehicle was repaired per nhtsa campaign number: 12v525000 (seats), but the failure recurred. the manufacturer was notified of the failure. the failure mileage was approximately 46,463.
S10 appropriate handling- letter to the secretary from constituent re copy of a letter to the general motors company, problem with his xts 2013 cadillac. *smd the consumer stated the rear heated seats turned on by themselves. also, the steering would make a knocking sound, while parallel parking or making a sharp turn. the dealer changed the steering mechanism. however, the noise was still present. *jb the dealer informed the consumer, the noise was normal. updated 12/01/14. *jb