Tl* the contact owns a 2013 cadillac srx. while operating the vehicle, the backup camera and navigation system failed to operate. the vehicle was taken to the local dealer (cadillac of knoxville, 10005 parkside dr, knoxville, tn) and the que panel was reprogrammed, but the failures continued. the manufacturer was not notified. the failure mileage was 50,000.
My cue screen has become unresponsive and i can no longer link my cell phone, use the gps for driving and other features. it all started with a small hairline on the corner of the cue screen back 2016/2017. the dealership stated it was $1500 to replace the entire unit which are not covered under the warranty. florida is now a handsfree in the school zone and i drive to pick-up my daughter everyday from school. what if there is an emergency and i can't pick up my cell, since the cue no longer with sync to my bluetooth on my cell. the cue screen is locked in one location and i feel it is unsafe for the driver to no longer have the gps, bluetooth and other features we paid for. attached, please find the article on the class action lawsuit filed over cracked cadillac cue screens. i pray i don't have to wait years like the headlights lawsuits with general motors. thank you for your time and assistance, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
My radio doesn't always work. it seems that i can hear the sirius radio stations but the i cannot hear the fm stations. the first time this happened was the week i purchased the car and i thought is was "operator" error since the system was very different than my previous car. i initially thought i may have inadvertently hit mute. overtime i realized mute was not on, and that i could hear the sirius radio stations. will be taking it to the dealership next week. *tr