We have classified the 4 complaints from 2012 Cadillac SRX about POWER TRAIN into the following categories.
Slip detected in rear differential module, differential and clutch fluid mix due to seal deterioration. replaced piston, seal and fluid at 53,000 miles ($1366.54 repair bill) service advisor said that this is common with this car and mileage.
I was driving home on ny state thruway, i got off my exit and approached toll booth to stop and pay toll. i stopped the car to pay and the car was trying to lurch forward and started shuddering and the rpms were dropping like it was going to stall. i pushed the selector lever into neutral and the car stopped lurching forward and the rpms returned to normal. i put car back into drive after paying toll and proceeded forward to the traffic light and stop and the car did the same thing again. i proceeded home and when i arrived and pulled into my driveway the car started to shudder slightly and when i completely stopped in front of my garage i just held my foot firmly on the brake to see what would happen and the car attempt to go forward but stalled within seconds. i attemtpted to start the car back up but it took a few seconds of pressing the button before the car fired back up. i then backed up to the end of my driveway and went forward to see if it would do it again but it did not. my wife started car in morning and it did it again at the first stop sign she approached. i called carbone cadillac and scheduled an appointment to drop off car to correct issue. they had the car for two days and could not replicate the condition. i picked up the car and i will get it to do it again an get it on video for proof of the defect as this is unacceptable. i just bought the car for my wife 2 months ago. totally unacceptable safety hazard to say the least. mileage is 40,251
Vehicle was parked in a driveway with a slight slant. rear hatch was opened and we were unloading vehicle. vehicle was in park and turned off. approximately 5-10 minutes after exiting the vehicle, we went back outside to remove items from the rear. the vehicle started rolling away (tires turning, not a slide). a person in the group was able to catch it and jumped in the driver's door and applied the brake. service dept reports they can find nothing wrong. i'm grateful we were able to catch it otherwise, someone could have been injured while unloading the rear or it could have rolled away and crashed while we were in the house. *tr
Tl* the contact owns a 2012 cadillac srx. the contact stated that once the accelerator pedal was depressed the vehicle hesitated. the vehicle had not been repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 21,000. the vin was not available. updated 8/11/14*cn
Tl* the contact owns a 2012 cadillac srx. the contact stated when she exited the vehicle, she locked the doors with the rke and went inside the house. approximately 20-30 minutes later she walked back outside to find her vehicle in her neighbor's yard across the street facing the other direction. it was then discovered, the vehicle was still in drive and was locked. the contact also stated the power steering lock, which also caused the accident. the rke allowed the contact to get out of the vehicle and lock it, without being in park.
Tl* the contact owns a 2012 cadillac srx. the contact stated that the vehicle was exhibiting a 3-4 second delay in acceleration. the vehicle was not taken for inspection or repairs. the manufacturer was notified of the failure. the failure mileage was 5,000 and the current mileage was 44,000.