Tl* the contact owns a 2017 cadillac escalade. while attempting to unlock the vehicle with the key fob, it would not unlock. the contact had to manually unlock the vehicle. also, the vehicle did not start when the push start button was depressed. the vehicle was jumpstarted, but it had very little power. the vehicle was towed to amesbury chevrolet (103 macy street, amesbury, ma 01913) where it was diagnosed that water was entering the inside of the vehicle from the factory installed antenna on the roof. the water traveled through the interior of the dashboard and shorted the fuse box, which drained the battery. the contact was advised to bring the vehicle back because the tail lights were filled with water and also there was water in the rear of the vehicle. the vehicle was repaired for the fuse box failure. the manufacturer was notified of the failures. the approximate failure mileage was 2,600.
Sporadically when driving the car, turning the wheel hard left or right the message will flash "service stabilitrak" while at the same time, the steering wheel position locks, the electronic system in the car shuts off, and no control of the vehicle is available. this lasts for approximately 1-2 seconds before the steering unlocks and vehicle control is restored. vehicle has been in the service center for over a week now, and the dealer is trying to return the car to me stating "we cannot recreate the issue so we have no fix". we have photo and video of this happening (after i pulled over to take the video in a safe spot). this has happened multiple times with no rhyme or reason.