We have classified the 4 complaints from 2007 Cadillac Escalade about SUSPENSION into the following categories.
The engine mount has been replaced three times and keeps braking, i can't afford to keep paying to replace it every six months, my mechanic says its been misdesigned, because the engine is too strong, he also said that it is a common problem for all of the vehicles with that size engine, my concern is, what is going to happen if i don't replace it anymore and it completely brakes? should this happens when i'm trying to cross a road with lots of traffic and i need to speed, i will be stranded in the middle of the road and be hit by another car? also, another concern is that my transmission is going to get damaged, ever time i take off, i can feel how hard it hits the engine due to the movement allowed by the broken engine mount.
Tl* the contact owns a 2007 cadillac escalade. the contact stated that the check air bag indicator illuminated on the instrument panel. the vehicle was taken to an independent mechanic for diagnostic testing, but the results were unknown. the vehicle was not repaired and the manufacturer was not notified. the failure mileage was 118,000. updated 10/22/14*cn the consumer stated the power/heated seats, door handles(3), wheel bearings, shocks and struts, brakes, headlights, traction control, and engine all have failed and were repaired. there was also rust that recurred after it was repaired. updated 05/19/2015 *js
Approximately 2 weeks (03/18/11) prior to repairs the front of the vehicle 2007 cadillac escalade had a "shaking noise" the slower you drove the more noise it made. we took the vehicle to the dealership who quoted $1,000 for repairs. at the time we dropped it off the service manager made us aware that there was a "bulletin from general motors " about the problem that it was "normal wear and tear and they would not issue a recall." it was found by the dealership that the front jounce bumpers and front struts and mounts needed to be replaced. i contacted gm service line while it was still in the shop and had to pay for the repairs in order to have the vehicle to drive. i had numerous phone calls to gm and they stated "normal wear and tear" and your 50,000 bumper to bumper warranty does not cover it since it had 62,926 miles on it. i requested a district supervisor review and the outcome was the same. we have had cadillacs for 25+ years and some with 200,000+ miles on them and never had this type of problem and treatment from anyone. we received no satisfaction or consideration about our problem from gm except for them to repeatedly state "normal wear and tear."
L/f ball joint failure tire fell off . *tr
Tl* the contact owns a 2007 cadillac escalade. the contact was traveling 5 mph and noticed an unusual knocking from the front end of the vehicle. the vehicle was taken to a dealer where the front shocks, struts and drive train was replaced however, the failure persisted after repairs. the contact stated that the failure was present since the date of purchase. the failure mileage was 14,000 and the current mileage was 84,000.
2007 cadillac escalade squealing noise while driving at any speed. customer states it happens at any speed. also has a thumping noise in the rear while driving at highway speeds. squealing sounds like it is coming from the brakes. *kb the dealer stated the diagnosis for the rattling noise was due to the stabilizer bar links being loose. the consumer stated the problem still persists and provided a document from gmc's website stating the defect has to do with a/c air belt compressor conditioning. the dealer informed the consumer there was no fix for the problem at the present time. the dealer found the stabilizer links loose. *tr