Tl* the contact owns a 2004 cadillac escalade ext. the contact stated that while driving approximately 3 mph, the rear shocks snapped without warning. the vehicle was taken to a private mechanic where it was diagnosed that the rear suspension system needed to be replaced. the contact mentioned that the failure occurred several times. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 106,000 and the current mileage was 127,000. *tr