The car caught on fire while driving in nyc at speeds of 10-20 mph first the car started to smoke in the front hood while turning left on 5th avenue. i got out of the car and the car was on flames. i have a dash camera and iphone footage of the incident. i bought this car from an authorized cadillac dealership in june 2019 and the car caught on fire on christmas day 2019
Tl* the contact owns a 2016 cadillac cts. the contact stated that the battery became inoperable and the vehicle failed to start. also, while making a turn, the signal indicator handle failed to engage in position. additionally, the dashboard leather was curling and there was an abnormal rumbling noise while reversing. the contact stated that the power steering message was displayed. there were no warning indicators illuminated. the vehicle was towed to conklin fangman cadillac (3200 main st, lot b, kansas city, mo 64111, (816) 714-7654) where the battery was recharged. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the local dealer. the failure mileage was 7,000. the vin was invalid.
I bought the car as new with 6711 miles. around 12000 miles the vehicle wouldn't start. roadside assistance had to replace the battery on 3 different occasions from 6-28-17 to 8-19-17. the battery was completely down,no cells, can't be charged. the car was parked each time. dealer and gm couldn't find the problem. no feedback from them. dealer kept the car from 8-19-17 until 11-1-17. still no valid explanation the problem. they said they can't duplicate it.
Steering wheel became inoperable while vehicle in motion, vehicle shut down multiple times while driving causing all loss of power to vehicle, accelerator stuck and fuel shut off when going hard on brake did not work requiring snit into neutral, many other issues. taken to dealer for repair many times in service over 40+ days since november 2016. not safe to operate. cue screen replaced muriople times as well because of electrical issues and even air conditioning switching to heat, windows randomly rolling down while vehicle is parked in a parking lot, speedometer goes off and then comes back on while driving. too many issues to name, gm/cadillac has refused a proper repurchase of the vehicle and is stating they want a lawsuit brought against them in order to give a fair settlement as they are wanting me to pay larger than normal depreciation on a non-working vehicle in a repurchase agreement. these issues are life threatening and they are not wanting to note the vehicle is a lemon and actually sell it to another customer. they are now advising (gm executive office) the dealer to put that they are "unable to duplicate customer concern" on all further service visits should i return however i am not driving the vehicle because of safety concerns. this is not solving life threatening problems but actually covering them up. come to find out they even serviced the vehicle prior to my ownership of purchasing the vehicle as new that they preformed service on some of the same electrical problems which i was having.
Tl* the contact owns a 2016 cadillac cts. while driving at a low rate of speed or stopping, the vehicle made a clanking sound and jerked with a loud noise. while shifting gears automatically, a loud wind noise could be heard through the door jams of the front driver and passenger side doors. also, the instrument panel lights would fade in and out without warning, the outside temperature display was incorrect, and a tapping noise could be heard coming from the engine. the vehicle was taken to rydell chevrolet buick gmc cadillac of grand forks (located at 2700 s washington st., grand forks, nd 58201 (701) 772-7211), but the failures could not be duplicated. the front driver and passenger doors have been repaired several times, but the failure recurred. the manufacturer was notified of the issues and referred the contact to nhtsa. the failure mileage was approximately 100.