I turned a corner, drove through some sand on the road and broke traction. after that, the traction control system lights came on and within several seconds the check engine light came on. i had onstar service run remote diagnostics and they found abs failing and a cylinder misfire. the car took an immediate loss in power and started to shake at all power levels. *tr
I was involved in a car crash on 8-11-14. my husband brought my a 2014 cadillac ats for my birthday. a few months after ownership i noticed that when it rained the car would hydroplane but the stabilitrak would make the vehicle jump back into it's lane. my husband thought i was being a brat, so i told him to drive the car. he took the car for a test drive and less than minutes into his test drive he said, ?call the dealership and get these [xxx] tires off this car now? ! i called the dealership ([xxx]) and left a message with [xxx] [xxx] and explained the problems with the tires and to switch to regular tires not the runflat tires. she never called me back. a few days later, my daughter and i crashed. the car hydroplaned and lost control we hit two tress and took down a one way sign. my daughter and i suffered horrible injuries. i made a claim with gm esis dept., they denied my claim stating that the tires were worn and speed. i had no more 5000 miles at the time of the crash. there is no way the tires were worn nor speed. i took my car in for the lease maintenance package the dealership (suburban cadillac) did tire rotation and at time there was no mentation of my tire thread wearing down. when i mentioned to service dept about the problems with the tires the explanation i was given is that the run flat tires are like the big wheel (child plastic tricycle from the 80's) tires when it rains that's why plus tire are low profile. i contacted my state attorney general (no help), bbb (going through procedures currently), ftc (made a complaint), and contacted nhtsa(no help at all) to get help for an investigation and for gm. as a citizen of the united states i am so disappointed with the lack of support for the people that are supposed to assist citizens like me. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
I was involved in a car crash on 8-11-14. my husband brought my a 2014 cadillac ats for my birthday. a few months after ownership i noticed that when it rained the car would hydroplane, but the stabilitrak would make the vehicle jump back into it's lane i took my car in for the lease maintenance package the dealership did tire rotation and at time there was no mention of my tires thread wearing down. when i mentioned to service dept about the problems with the tires the explanation i was given is that the run flat tires are like the big wheel (child plastic tri-cycle from the 80's) tires when it rains that's why plus tires are low profile i have family member that work in the pac dept at gm and have knowledge that gm knows and have received complaints about the 14 ats hydroplaning. i have researched and found other owner that have experienced the same exact problems,but i am the only person that almost died. gm is giant company and i have no voice for the companies/organizations that are supposed to assist me. gm they claimed that my tires were worn when i purchased my car it had only 2886 miles and when i crashed i had a little over 7,000 miles, that is impossible for my tires to have been worn! gm is obliviously trying to cover the issue