We have classified the 1 complaints from 2013 Buick LaCrosse about STRUCTURE into the following categories.
Inside we went to discuss terms. salesman " this vehicle is a cbg/cpo, 2 warranties, it's like buying a new car!" he insisted you won't be able to find a lacrosse touring, and with these warranties we guarantee this vehicle.one owner,no accidents. finance manager wasn't professional! my car wasn't detailed, & had some minor chip's! salesman said, bring it back. sunday 3/19/2017, i'm reading over my contract only to find out 1st payment due next day. then go look over the car like salesman said to see what needs to be done. paint chipped on door, paint badly chipped on bumper, clear coat issue's, front windshield entire top bubbling, looks like a manufacturer defect, console peeling, windshield wipers need to be replaced, mold on top of window frames. it took (4) appointments/trips to get my vehicle in for 1st service! 4th trip success. they had said vehicle for a month! when i received my car back it had more damage than when i left it! now "front driver's seat bottom is torn, repairs not finished! must order seat cover and again to complete repairs. get my vehicle back again. they've had my car more than i @ 4th pymnt! bottom front of grill broken, sagging paint in front, sagging paint rear, over spray in door jam right passenger, replace "windshield wipers! total trips to dealership (8)! ovious the vehicle has been in a accident! whomever was driving it at the dealership hide it the dealership told me, "one owner car, no accidents! this vehicle has a new right headlight, i only recently found out it's had (19) services; in which (3) were front end alignments! body shop, said, new headlamp, broken grill, sagging paint, front and rear with over spray "not only bad repairs/painting" vehicle has been in a accident! the dealership said to me, this is a old car, what do you expect! when i purchased it new car with (3) warranties they were selling.
2013 buick lacrosse. consumer writes in regards to partial/complete blackout of monitor (nav screen) including rear view camera when backing up. *smd the consumer stated when he backed out of the garage, the navigation screen and dashboard lights would go dark, for 25 seconds. which included the rear view camera which became totally useless for the initial 25 seconds of backing down the driveway. the same blackout of the monitor/dashboard happened when he drove forward out of a covered parking garage. the dealer everything was performing as designed. jb according to the invoice, when the consumer shifted from reverse to drive, the vehicle shut off and would not go into gear as though the transmission was disconnected. all the gear lights illuminated. after the vehicle shut off, the vehicle rolled backwards while in drive. the key was stuck in the ignition for about 15 minutes, before the consumer was able to remove it. updated 12/14/16.*jb
Tl* the contact owns a 2013 buick lacrosse. while driving 55 mph, the entire instrument panel flickered. in addition, the hood of the vehicle was extremely hot. the vehicle was not diagnosed or repaired. the failure mileage was 14,000.