Tl* the contact owns a 2013 buick lacrosse. while starting the vehicle, the steering wheel was difficult to turn and the service power steering message was displayed. the vehicle was taken to an independent mechanic who stated that an electrical failure occurred. the local dealer was not contacted. the manufacturer was contacted and provided case number: [xxx]. the contact stated that the failure was similar to nhtsa campaign numbers: 13v173000 (electrical system) and 13v097000 (power train, electrical system). the failure mileage was 70,000. *ln*jb *dt *dl parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Radio and dash components cut out and go black. then when they come.back on a service battery message comes on the display but goes away withing a second or two. and the power steering will stop while all this is happening if turning
Tl* the contact owns a 2013 buick lacrosse. while driving various speeds, the vehicle stalled and the battery and check engine warning indicators illuminated. in addition, the power steering failed. after the contact powered off the engine and restarted the vehicle, he was able to drive normally. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the vehicle was not taken to a dealer. the manufacturer informed the contact that the recall had expired and did not offer further assistance. the approximate failure mileage was 43,111.
Tl* the contact owns a 2013 buick lacrosse. while driving 30 mph, the power steering warning indicator illuminated and the power steering failed. the contact stated that the vehicle became very difficult to operate. the vehicle was taken to wright buick gmc (1703 s 1st st, lufkin, tx 75901, (936) 465-9023) where it was diagnosed that the electronic power steering motor needed to be replaced. the vehicle was repaired. the manufacturer was not contacted. the approximate failure mileage was 48,000.
Transmission shifts down by itself when driving or switches gears. took to rick hendrix buick in duluth, ga for service and they said nothing was wrong with it. power shortly afterwards went out and i had to replace the entire power steering system. also change car battery but it continues to gradually lose power and gives of a type of burning burning smell
Tl* the contact owns a 2013 buick lacrosse. while reversing, the power steering seized and the power train warning sensor illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 10,000.
The power steering went out and the electrical no power 3 times since november 2016
65 year old wife driving 70mph on i75 in michigan when the power steering stopped working. service power steering message came on . i had to help her steer car to a stop. i did not know it had electric power steering. it was 9pm at night. looked for low fluid level. decided to drive home. when car was re started the power steering worked. wife does not trust car now.
Near the florida-georgia on north interstate 75 i stopped at a rest area.when i started the auto again,i found it difficult to back out of the parking lane and to straighten the cars wheels to exit the area.i realized then i lost power steering.slowly and on the right lane i drove the auto to valdosta,ga .i stopped at a motel and called the local buick dealer.the next day (april 2) i was able to bring the auto to the local buick dealer.fortunately,the dealer was just a few miles from my motel. i stayed overnight at a local motel.the dealer arranged for me to rent a auto. the next day, the mechanics at the dealership informed me that they would have to replace parts but did not know how long it would take to receive the parts and how long it would take to fix the auto.thus ,they removed my luggage and books from my auto and placed them in my rental car. then i proceeded to drive to my home in illinois. on april 27,my repaired buick la crosse was delivered to my home in illinois. *js
Vehicle engine light (malfunction indicator lamp) came on; 5 minutes later charging system light came on with warning that "charging system not working". shortly thereafter, power steering went out and then abs light came on and then car shut down completely. after reading complaints about 2012 buick lacrosse looked in engine compartment and found that the serpentine belt was shredded. vehicle being towed to dealer in morning. *tr