We have classified the 2 complaints from 2012 Buick LaCrosse about STRUCTURE into the following categories.
With no impacts, the car was parked, and when placed in r to back up, the entire front bumper,grill,lights wheel wells and fog light wires dropped off the vehicle. all "rubber connectors to the chassis were fatigued. 30189 miles on the car. a clearly defined defective design to hold the entire front of the car by six flimsy, thin and plastic or rubber connectors. cost $1300, to me, $500. a flimsy attachment for the front end. a disaster if car was moving at any speed.
2012 buick lacrosse. consumer writes in regards to vehicle doors issue. *smd the consumer stated the lower corner of the door was square, forming a point. if the door was not fully opened, as the case may be in a narrow parking space, a person entering the vehicle can be injured by the pointed surface. *jb
The hood began to open while the car was being driven. the car has been in the shop 7 times and general motors sent out an engineer to look at the problem. i think g, m, should have notified your agency after the car had been in the shop that many times. my mother is 77 , my father is 83 ( us army re-tired e-9 ) and i am looking for help from your agency on their behalf. *tr
After starting engine and placing gear in drive, the car accelerated on its own so fast that it left tire marks on the pavement from where the acceleration started. the car passed through the parking lot lane, over two curbs, slightly scraping a small post in the parking lot causing the damage to the right side of the car. after trying to stop the car by applying the brakes and shifting to neutral and the car running over two curbs and steered into bales of hay which helped bring the car to a stop, shut the engine off and got out of the car. the car was towed to the buick dealer and buick div. was informed and the following is the number assigned to the case by buick: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Driver was on a large freeway in traffic, when the accelerator pedal broke off. driver obtained control of the vehicle but not before the car surged into the vehicle in front of it. the pedal completely broke off and was laying in the floorboard. car was purchased brand new and had only been driven for 6 months. car was towed to dealership where purchased and is being investigated to determine the case of the pedal failure. no answer yet. *tr
The a-pillar of the vehicle is extremely wide and obstructs visibility. the vehicle is dangerous to drive, and the width of the pillar has caused us to pop 3-tires (one left, two right) (three separate times/three different drivers) due to an inability to adequately gauge turns as a result of the pillar's width. it is an extreme design flaw and action should be taken against gm for such a negligent design. no matter the seat position, you simply do not have adequate frontward visibility to the left or right (it's just one giant frontward blind spot). additionally, the c/d pillars are also extremely wide and obstructive, and the rear deck is too high. this design has not changed for even the 2014 models and provides an inherent safety risk. *tr
On tow occasions, while moving ahead at approx. 10 mph, in front of the grocery store, an individual was crossing in front of my vehicle and the post between the driver's side and the windshield being so wide, obstructed the view of him/her crossing the drive lane. my wife was riding in the passenger seat and she was able to him/her and alerted me, because i could not due to the post being so wide. it blocked my view of him. another incident occurred with a car pulling out from the right side being partially blocked by the post on the right. it is a hazardous design blocking approx. 20% of forward view across the front of the vehicle.. updated 08-27-12 *bf