The engine seized with 100,500 miles while driving and car shut down very scary! awful car, embarrassing how many tho ha go wrong with this suv they should ban bmw from putting a product like this in the usa market!
Tl* the contact owns a 2017 bmw x5. the contact received notification of nhtsa campaign number: 18v755000 (engine and engine cooling). the contact called herb chamber bmw of sudbury at 833-805-4492 (located at 128 boston post rd, rte 20, sudbury, ma 01778) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Wife was rear ended causing loss of power and control to vehicle pushing her over train tracks in the vehicle with no control.
While returning from texas and driving at highway speeds my car's drivetrain warning light said i needed service but i could continue driving at moderate speeds. i drove to bmw of dallas. they determined my #5-cylinder fuel injector had failed. i stayed the night in dallas and returned to the dealership the next day. after replacing the injector, the car would not idle properly. i drove a rental car home and left my car. the dealership did extensive testing to determine the cause of the issue over the next three and a half weeks. eventually they determined the injector failure caused a backfire which bent the #5 intake valve. the engine had to be removed so they could replace the damaged components. all valves had to be lapped; the valve stem seals had to be replaced and the engine had to be reinstalled. the vehicle was transported to me 26 days later. i discovered three of the five screws which secure the battery cover were missing. i drove the car for the next three days after which it began making clanking noises from the driveshaft. the car was towed to bmw of kansas city south who determined the dallas dealership failed to install one of the driveshaft's carrier bolts nor did they properly torque a second carrier bolt. these are serious personal safety concerns. these repairs were also reported to carfax as regularly scheduled maintenance. i filed a formal complaint with bmw of north america and asked that they repurchase the vehicle which they refused to do. instead they have offered me a small cash settlement if i will sign a general release waiving my rights and agreeing that i not to pursue any future claims or legal actions against them or their dealerships. i'm reporting this as i am concerned these issues may be prevalent with other bmw x5 vehicles which could potentially result in serious injury or death.