I was stopping my car at a red signal behind another vehicle. i applied breaks and vehicle reached to complete stop. immediately, engine picked up and started moving forward even though breaks are completely pressed. i had to do something to stop the car rear ending. so, i released and re-applied breaks. vehicle reached complete stop and again started accelerating forward. i repeated the process but the third time it hit the car infront of me. the car is equipped with : auto start/stop engine (which stops the engine when the car is at complete rest). auto hold (which allows the driver to take the foot off of the break) both the functionality are turned on when the incident happened, but i didnt take off my foot from the break pedal. also, ac was running. i found another driver complaining the same online. http://www.bimmerfest.com/forums/archive/index.php/t-766433.html
After the may 2016 delivery of our x3, i reported a software defect, failure to display correct day/time. the defect was subsequently replicated and documented by the bmw service dept. we have yet to receive formal technical verification that this software defect will not negatively affect vehicle safety or operation. my numerous inquiries over the last ten [10] months with bmw's customer relations and services and executive customer care, westwood, nj have only resulted in continued misdirection and stonewalling. after taking ownership of this software issue bmw has not demonstrated any effort to correct it. therefore, i request the following; 1.the full manufacturer's warranty be extend on this vehicle until the software issue[s] are completely resolved. 2.reasonable compensation for having to peruse this issue monthly for the last ten [10] months updated 04/25/17*lj the consumer stated the vehicle was repaired by a software update. updated 08/03/2017*js *js