Very disappointing experience. hatch back with "kick" open feature randomly hits me on the head while i am moving things around in the trunk space as i move side to side to rearrange items. am told i would need to spend $250 to de-activate the "kick open" feature. called bmw direct to complain, they said there is nothing the can/will do - it is on me to spend money not to get hurt by the unexpected dropping of the hatch! so much for highly engineered car. either they should have a button you could press to lock the hatch into open mode to secure it while you are maneuvering in trunk space or they should have a "disable kick open" feature option in the vehicle status section of the in-car electronic system. clearly someone (including me) can/will get hurt and they should be required to change this.