Tl* the contact owns a 2015 bmw 328d. the contact received notification of nhtsa campaign number: 18v755000 (engine and engine cooling). the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. bmw of bellevue (13617 northup way, bellevue, wa 98005, (425) 243-5201) was contacted and confirmed that parts were not available. the manufacturer was notified and confirmed that the parts were not available. the contact had not experienced a failure. parts distribution disconnect.
I was driving on i-91 at normal highway speed and the car suddenly started decelerating on its own with no warning lights or other indication of a problem. i pulled over immediately and shut the engine off and got out to investigate and saw smoke under the hood. i called 911 and the car was visibly on fire by the time they arrived.
When i first heard about the recall for the egr cooler, i checked bmw's website and it said that the remedy was available. i took my car to the dealer, only to have them say parts weren't ready. i got a "drivetrain malfunction" error when i was driving to school a few months ago. after i got out of school, i was driving home when the check engine light came on. i took the car to my mechanic who diagnosed the problem as the egr cooler recall. he reset the code and sent me on my way. a few weeks later, the same thing happened again. my mechanic reset the code and sent me on my way again. i checked bmw's website again and they said parts were ready. i took my car into the dealer again, and they told me that parts weren't ready. just today, i got another "drivetrain malfunction" error and the check engine light is staying on. i took it to my mechanic and he reset the code, but now the light is persistently on no matter how many times we reset the fault code. it has been over 6 months and bmw does not have parts ready. every time i drive my car, i worry that it'll catch fire or something and leave me stranded along the side of the road. i almost feel like bmw should buy my car back, since it has had the same problem 3 times in a row.