On 5/6/2017, i called audi dealer dch audi oxnard, ca. 93036 reported the fuel rail recall. the service dept told me the parts would be in next week. i continued to inquire about it several more times. they said there were no parts and would call me when they came in. it has been over 5 months. the vehicle runs ok but my wife is afraid to drive or ride in it. my last call to them was oct 2019. they said they would try to bump it up, but never called me back.
Tl* the contact owns a 2017 audi q7. the contact received notification of nhtsa campaign number: 19v035000 (fuel system, gasoline). the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. audi wyoming valley (1470 pa-315 #3, wilkes-barre, pa 18702, (570) 714-6550) was contacted and confirmed that parts were not available and were on backorder. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect. *tr consumer stated recall completed on 10/14/19. all is resolved.*jb
I have received multiple letters from audi concerning nhtsa recall 19v035. each time i attempt to schedule the suggested repair, the dealer (audi, orange park--jacksonville, fl) tells me parts are not yet available! when will audi make parts available to dealers for this recall on the fuel rails?
Our q7 is less than a year old. i smell gas when i park the car even after a short drive of about 3 miles. the idi service had said that this was related to vacuum pump and fixed it last week. i still smell gas and i am concerned with safety. i saw previous models have been recalled due to potential fire due to gas leak and i am worried that this might be the case with 2018 models as well.
Smell of gasoline when in the garage and it turned out to be a leaking fuel rail.
While the vehicle was parked in the garage i noticed a strong smell of gasoline. when i brought it in for service they replaced the high pressure fuel pump that was leaking at the fitting.