Tl* the contact owns a 2017 audi q5. the contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (audi lakeland, 1215 griffin rd, lakeland, fl 33805, 863-284-0880) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.