We were about 350 miles into a 600 mile drive. stopped at a rest area to exercise the dog and visit the restroom. outside temperature was 97 degrees. the car was running fine with no steering issues. the car was shut off for about 7-8 minutes. upon restarting the q5 tdi, the dash indicator for dynamic steering control lit up along with a do not drive warning. we had the car towed to an audi dealer. they said that the entire steering rack needed to be replaced. to date, it sits at the audi dealer without repair waiting on their customer service team to respond to my complaint. they initially said that audi could help if they had more "history" on the car. i just bought it as an off-lease and post-diesel quarantine six months ago. this is our first audi and haven't had reason to visit a dealer for repair yet. audi's second comment was that we have no history at the local dealer. it is odd that the same part on the sq5 has been recalled, but not on the q5. audi needs to own a bad part regardless of which model it is included.
Tl* the contact owns a 2014 audi q5. while turning the vehicle, the steering seized. the contact almost crashed into an oncoming vehicle due to the failure. there were no warning indicators illuminated. the vehicle was taken to audi of queens (30-35 college point blvd, flushing, ny 11354, (929) 297-0700) where the vehicle was currently being diagnosed. the manufacturer was not notified. the failure mileage was 96,000.
The steering locks-up and is extremely hard to turn in either direction while driving. the same condition exists in the stationary position.
Car has ~30000 miles. drove it for 120 miles, turned car off at rest stop. started car and an error indicator "steering defective, do not drive" appeared. steering wheel would not turn. repair shop diagnosed the problem as a failed steering assembly and noted that this issue was a recall item on the audi sq5 but not on the standard q5. they explained that if i were driving the vehicle at the time of the failure that it would have been very difficult to steer the car to safety. called audi and explained the problem and they said audi could not assist or comment on the failure since the vehicle was no longer under the manufacture warranty.
Tl* the contact owns a 2014 audi q5. while driving various speeds, the steering wheel seized without warning. the contact stated that the failure only occurred in the winter months. the vehicle was taken to a local dealer (ray catena audi toms river east, 325 nj-37, toms river, nj 08753), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was approximately 48,000. the vin was not available.
Tl* the contact owns a 2014 audi q5. the contact stated that while driving approximately 55 mph, the steering wheel would not exhibit any resistance and did not adjust to the speed of the vehicle. the vehicle was taken to the dealer, was unable to diagnose the failure. the manufacturer was notified of the problem. the approximate failure mileage was 5,000.
Vehicle has been repaired by audi for a similar issue. reporting again, because dealer completely replaced audi "electromechanical steering unit". vehicle steering locked up hard, requiring very large amount of force to turn even a few degrees. message on a display "steering is defective". vehicle has been repaired by audi for a similar issue just on 23 oct 2013. reporting again as a new issue, because dealer has completely replaced audi "electromechanical steering unit" and other parts. *tr