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Problems with 2012 Audi Q5 AIR BAGS

On average, the 2012 Audi Q5 starts to “feel” problems with the AIR BAGS and its various aspects after 53 278 miles.

Recently reported AIR BAGS problems on 2012 Audi Q5

Tamara recall. my dealer, audi of stratham nh keeps sending me cards to have the airbag replaced. i made an appointment a month ago and when i arrived was told they didn't have it. made another appointment for today, 1/4/19, on the basis of being told that they had it in hand. when i called today they didn't. they blame it on audi, say they are only the dealership. i must have received 15 or more notices from the dealership to have the airbag replaced. i have been driving an unsafe car for 2 years.

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 18v082000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called audi shrewsbury at (508) 581-5800 (located at 780 boston turnpike, shrewsbury, ma 01545) and was informed that the part was not available. the manufacturer was made aware of the issue and did not assist. the contact had not experienced a failure. parts distribution disconnect.

every time i call the audi dealer nearest me which is mishawaka, in they never have any parts. i have been trying to get this fixed since october of 2017. it is a safety hazard.

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 18v082000 (air bags); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. thelen audi volkswagen mazda (located at 1112 n euclid ave, bay city, mi 48706, (989) 684-2980) was contacted and confirmed that the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. *tt problem was resolved *jb

Takata recall audi of el paso still has not completed the repair, when contacted them they had no estimated time frame for the repair to be completed

I am a military service member assigned in stuttgart, germany. my vehicle was shipped here in december 2017, at that time there were no open recalls. now my vehicle is affected by the takata airbag recall. below is what i sent audi of america as well as their response. please assist in resolving this matter because audi of usa did not provide a viable, safe solution. thank you my vehicle is in stuttgart, germany and was shipped as part of my military work directed move in october 2017. this vehicle has an open takata airbag recall and yesterday i visited a local german dealership who informed me they would not assist with inspecting my car or replacing an airbag if needed. could you please and urgently let me know how i can resolve this recall issue while my vehicle is in stuttgart, germany? i am very disappointed that a local dealership would not assist considering the risk posed to the driver and other drivers/pedestrians if this airbag issue is not resolved in a timely manner. i also have concerns continuing to drive the vehicle to work if there is an open recall item issued.

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 18v082000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (audi southampton, 51 montauk hwy, southampton, ny 11976, (631) 283-0888) and was informed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Takata recall: we have now received 4 or 5 letters over the past 9 months informing us of the recall and telling us our life may be in danger and to contact our dealer immediately to have the airbag replaced. when i call our dealer (peabody, ma), they inform me they do not have the part and do not know when they will. when i contacted audi usa they indicated it is nhtsa who determines which dealers get the parts and when. if you aren't supplying the parts, don't repeatedly require audi to send me letters telling me my life may be in danger. it's a bit like the boy who cried wolf, i no longer believe you really mean my life is in danger, because if you did, you'd ensure the part is available to fix the problem. the 2 most recent letters are attached.

Tl* the contact owned a 2012 audi q5. the contact stated that while driving at 55 mph, the driver became distracted and crashed onto another vehicle. the air bags did not deploy. a police report was filed and there were no injuries reported. the vehicle was deemed destroyed and towed. the manufacturer was not made aware of the failure. the failure mileage was 49,000. the vin was not available.

Still waiting for my airbag fix

Takata recall: i have contacted many dealers (since may 2017) around my area and they mentioned they are awaiting parts from takata company. i do have an 2012 audi q5. not sure how to resolve this. i wanted to be safe and see if you can help us in any way. thank you

Takata inflators. i have been waiting for over 6 months for my vehicle to be fixed from the takata airbag issue. i was told again 4/17/2018 that the parts are not available. i do not feel safe driving this vehicle and want audi to pay for a loaner vehicle until the parts are replaced and the vehicle is safe to drive. please let me know what we can do to get these parts in and replaced.

Takata recall manufacturer issued a recall notice (69n1) in april 2016 and has not been able to complete the repair/replacement since. i've called the local dealer several times over the past 17 months and each time they say they do not have parts available and cannot repair.

Takata recall i bought the car from bay ridge nissan in brooklyn on 11/03/17. the following week they said they couldn't give me the car because it had recall that needed to fix. it's nearly a month now and i haven't got the car. does it take that long to fix the airbag? vin # [xxx]. the salesman name is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Takata recall. i called audi of princeton nj and they inform me the parts are backordered, with no idea of the eta. this is concerning given the dangerous nature of the airbag inflator could potentially rupture due to propellant degradation.

Tl* the contact owns a 2012 audi q5. the contact stated that nhtsa campaign number: 18v082000 (air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in september of 2017. the contact spoke with audi lynbrook (855 sunrise highway lynbrook, ny 11563, (516)-887-5300) several times and was informed that the parts were ordered and the contact would receive a call when they arrive. the manufacturer stated that the recall was no longer a high priority. the manufacturer instructed the contact to only communicate with the dealer regarding part availability and stated that the interim repair was no longer available. the contact had not experienced a failure. vin tool confirms parts not available. *tt *tr

Tl* the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 18v082000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called prestige imports (9201 w colfax ave, denver, co 80215) and was informed that parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.

I ran my vin # and the only recall i see listed is the: 69n1 recall. however i know these vehicles have 2 more: 20w9 & 69p1

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 16v078000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that the parts were not available for the recall remedy. both local dealers, langdon audi east 723 new london rd latham ny 12110 at 518-783-5003 and audi brooklyn 665 65th st brooklyn ny 11220, did not have the parts available for the recall remedy. the manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. the contact had not experienced a failure. the vin was not available.

Takata recall - have not received a notification of when the airbag will be replaced by the dealership.

What the f is going on. still no replacement

Takata recall. the parts are not available at the dealership in warrington, pa on april 29, 2017, 14 months past the recall date.

Takata airbags - the dealership near us that services our audi vehicles will not perform the recall work service. they claim the steering wheel was changed. they quoted us a $2500 price to replace the steering wheel and then they can do the recall work. we bought the car used. we did not change the steering wheel. the steering wheel is an audi s line steering wheel. the car is an s line as indicated on various parts throughout the car. i went to luxury haus where we bought the car and they went out of business. i contacted audi of america and they could not explain the issue but closed our case with no written explanation. i spoke to the person handling my case and they could not explain it to me as they were not qualified. i asked to speak to a qualified person so i can at least understand what the problem is. i never received an explanation either written or verbal over the phone. we did not change the steering wheel. the steering wheel matches the make and model of the car. the steering wheel is an audi product. we don't understand why we need to spend $2500 to get another same steering wheel in order to get this safety recall completed. i am scared to drive the car. it is 6 years old. the dealership told us we cannot trade the car in until we address the recall. i could not try to sell it privately knowing this safety problem exists and dumping this problem onto someone else. it seems very unfair.

Tl* the contact owns a 2012 audi q5. the contact stated that the recall notice for nhtsa campaign number: 18v082000 (air bags) was received in march of 2017. after contacting the dealer (lynnbrook audi in lynnbrook, ny), the contact was informed that the parts needed to repair the defect were not available. the contact was instructed to contact the manufacturer. the manufacturer was not notified. the contact had not experienced a failure.

Takata recall - we are first-time parents and had infant twin boys. we had bought this car for more room and safety and then the recall happened. we asked our dealer repeatedly for a fix and even contacted audi usa but they told us there was nothing they could do. we had friends and relatives with other car brands whose dealers gave them loaners or rental cars but audi offered us nothing. ultimately, we traded in the car because we were so worried.

Takata recall - i was made aware of the takata airbag recall via usps postal mail service in april of 2016 by audi of america inc. located at 3800 hamlin road, auburn hills mi 48326. since then, i have made multiple inquiries to audi service departments as to how long it would take for my airbag replacement. each time i was told that as soon as the parts were available, i would be informed and asked to bring in my vehicle for service. at this point, i am experiencing anxiety when driving my vehicle and decided that i would trade it in for a new vehicle in order to feel safe while on the road. while at the farmington hills dealership, i was informed that the value of my trade-in would only be $12,000 because they are not able to resell the vehicle due to the faulty airbags. as a consequence, any vehicle that i purchase would have a $10,000 debt rolled in because of the difference between my trade-in value and the balance of my existing car loan. if someone is to experience financial damages as a result of the faulty airbags, it should be takata and not me as a consumer. i am requesting that audi take my trade-in at its full value [not take the faulty airbags into consideration] and i am submitting this complaint in the hopes that we can arrive at a mutually beneficial outcome (where i am not responsible for the fact that the car cannot be resold) and avoid additional or further litigation.

Takata recall - this recall was started in february of 2016 yet i was never informed by audi that my vehicle needed the air bag fixed and the audi website states that a solution is still pending. i also have a second recall related to the fuel pump that began in september of 2016. i need to know if the vehicle can already be fixed for the takata recall and until what date i have to take it to an audi dealer for repair.

2012 audi q5. consumer writes in regards to replacement parts not available to repair airbag or fuel pump flange. *smd

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign numbers: 16v078000 (air bags) and 16v660000 (fuel system, gasoline). however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall. i am afraid to drive this vehicle. something i am paying a lot of hard earned money for may potentially kill me. i can't sell this vehicle without paying a large amount to cover the difference of what i owe on it. how do i get this problem fixed or sell without owing money?

Tl* the contact owns a 2012 audi q5. the contact received a recall notice for nhtsa campaign number: 16v078000 (air bags). the contact stated that the parts needed for the recall remedy were still not available and the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the vin was not available.

Takata recall. this recall is going on 8 months old. zero progress by audi.

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 16v078000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time. the contact had not experienced a failure.

Takata recall head curtain bag recall fuel pump flange recall i've had no accident or malfunction as yet, but want the products to be replaced in my vehicle as soon as possible. i've contacted the dealership and in the last 6 months they have not been able to schedule any time for the recommended repair.

Takata recall . i own both an audi and a vw covered by the april 2016 recall. it's six months later and have heard absolutely nothing regarding replacement. i know that this is an enormous issue but would expect at a minimum a periodic update regarding the timeframe. unlike the diesel issue , my life is at risk while operating these vehicles.

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 16v078000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called audi of westwood at (866) 980-6960 (375 providence hwy, westwood, ma 02090) and was informed that the part was not available. the contact was placed on a waiting list. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 16v078000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 10/18/16*lj updated 10/19/16.*jb

I purchased this vehicle on september 1st 2016. when i found out it has airbag problems i went back to the dealer and told them that audi did not have remedy to fix the airbags on october 2016. i had an open heart surgery in 2013 and driving in the vehicle with defected airbags was not an option. i traded this vehicle at the same dealership and lost my trade in value of $9000.someone has to be responsible for this and i think if dealership cannot recoup my loss of $9000, than audi should reimburse me for my loss. i was couldn't take a chance to drive in unsafe vehicle and wait till now to replace airbags. i was not disclosed at the time of sale that there was no remedy available from manufacturer to fix airbags in 10/2016. i have my initial contract for vehicle purchase. i do not have this vehicle in my possession any longer and traded in on another at the same dealership.

Takata recall why is the "remedy" for the driver airbag inflator not yet available? the recall date is a full 6 months old. this is preposterous when audi and takata know the fix involves the installation of a new inflator...we have no incident (death or injury) to report at this time. how many deaths are needed to force the hand of takata and/or audi?

What must be done for manufacturers to start honoring nhtsa recall # 16v078, i drive a vehicle that dealerships claim lacking of manufacturers procedure to address manufacturers recall # 69n1 . i do drive the vehicle around and hate to be a statistic do to lack of a procedure implementation.

Tl* the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. an unknown audi dealer in houston, texas was made aware of the recall and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Takata recall: i find it completely unbelievable, scary and a huge lack of interest and consideration for the safety of drivers that the schedule for addressing the takata recall is so drawn out. i was notified in april of the recall and am now told that it will not be addressed until 2018. i have no choice but to drive my car to get to work, and every day i have to worry about whether or not the airbag is a liability and harmful to my life and that of my family's. it is inexcusable that a company is willing to take on that liability.

Takata recall: this has been known since february 9, 2016. i have not been notified until i went in almost 1 year after purchasing the vehicle to get my vehicle appraised and it wasn't even audi until i went there and was told to wait until there is a part for the airbags or if i feel that unsafe to trade it in for another vehicle. which is also unfair because it's true trade-in value isn't $21,00-$24,000. so failure to notify owner and this is what i found online: "remedy: replace driver airbag inflator. recall status: recall incomplete. remedy not yet available " according to safercar.gov this has become a growing safety issue for my passengers, pets, and myself. it is a disappointment and makes me not want to rely on audi and drive the vehicle i have purchased after working hard in earning it. they are taking quiet some time and should have thought of another alternative beside the obvious remedy: replace driver airbag inflator. recall status: recall incomplete. remedy not yet available.

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign numbers: 17v001000 (visibility and air bags) and 16v078000 (air bags). the parts were not available within a reasonable time frame to schedule the recall repair. the dealer indicated that the parts may become available mid september 2017. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

Takata recall we got a communication from audi in april 2016 that we will receive a follow-up letter on the next steps to get the airbag fixed. two months later i got the exact same message from the dealer - "we do not not when you will receive the follow-up letter but it will be many months." this is not particularly useful since it is a critical safety issue. looking from better guidance and communication from audi usa and takata. thanks.

Takata recall. i would like my airbags replaced immediately. audi currently "has no remedy available." i find this life threatening and unacceptable.

I find it unacceptable that there is a takata airbag recall and the replacement part is not available. i demand an immediate fix.

Takata inflators

Tl* takata recall. the contact owns a 2012 audi q5. the contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall: i received the takata recall 69n1 for takata sdi driver frontal airbag for my 2012 audi q5. the recall notice also notifies me that a recall repair is not yet available due to unavailable parts. audi of america informed me that they are not loaning out vehicles to those affected by the recall since not audi vehicles world wide have not had a injury or death due to the airbag. i do not want to be the first audi death or injury due to the airbag especially since i like in a very humid area (central alabama) which i have been told that the airbags are more likely to deploy broken in humid areas. i do not feel safe driving my car. i cannot spend months crossing my fingers that i will not get in an accident while waiting for parts. i would like a car available for me to drive. thank you. *tr

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