There is not accident involved yet. there is a gas smell on left rear side, over the wheel arch on my audi a6 2001. i searched nhtsa for audi recall campaign. there is a recall campaign# 11v267000 however, when i contact audi-usa at the number provided by this campaign, that is 1-800-822-2834, after asking my the vehicle mileage, audi-usa just said my car is not covered by the this recall. apparently, the defect exactly matches what this recall campaign# 11v267000 describes. why audi-usa refuses to cover my car? i am wondering whether it's because my car is at high mileage. they may try to save cost, but this is an apparent safety hazard caused by manufacturing defect. and the defect should be fixed regardless of vehicle mileage. regulators need to oversight things like this. the car manufacturers cannot just wait to fix defects until real accident happens. *tr
I noticed that my fuel gauge was incorrect. i took car to the dealer and was told there was a bad fuel sender unit. the repair was estimated to cost $1000. i took the car to an independent mechanic who confirmed the problem but told me there had been a recall on the car for this problem. he gave me a printout of the recall notice, which had been issued in 2001. i spoke with audi of america and was told that i would have to confirm with the dealer that this recall work had been done on my car. in the database, the dealer found that my car had been checked for this problem in sept 2001 (before i purchased it) and it had been determined that no action was necessary. i spoke again with audi of america and after their representative had "researched" the issue, i was told that the correct fuel sending unit must have been in my car or they would have replaced it. so i am left with a nonfunctioning fuel gauge and no help from audi on fixing this safety problem.
The fuel gauge was defective, it read half a tank when it was really empty. consumer ran out of gas on a busy highway. vehicle was serviced by the dealer. under the certification program the defect should have been found. *ak *tc