I requested free diagnostic from acura and they denied due to involvement of accident on 2/27/2018(rear-end). but the vehicle was repaired in the body shop certified by acura and i made claim again to geico insurance company to figure out. the subject vehicle have the fuel consumption dropped from 25 miles/gallon to 20 miles/gallon and smell gasoline when turn on the engine. acura case# is 09121073 and mr. amary talked me about their way to deal with customer. the subject vehicle is leased and we have still 2 years term left on it. acura is trying to ignore a potential hazard and safety issue. please help us out...thank you for your time reading this.
Tl* the contact owns a 2017 acura rdx. while reversing out of the driveway, the vehicle inadvertently accelerated. the contact had to quickly shift the vehicle into park and apply extreme pressure to the brake pedal to stop the vehicle. the contact stated that the failure occurred numerous times. on one occasion, while driving on the highway, the vehicle inadvertently accelerated and a green light with the word "main" was displayed. the vehicle was towed to chapman acura (4600 e 22nd st, tucson, az 85711, (520) 445-4061), but they were unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 20,000. *tt consumer stated brakes did not work, car only stopped when consumer ran over curb- up a hill and hit some boulders 1 have never used cruise control - car would not stop in reverse or going forward repair damages $1,105.62. happened again in 6/17/18 updated 9/26/18*jb