We have classified the 39 complaints from 2009 Volkswagen Jetta about ENGINE AND ENGINE COOLING into the following categories.
Ever since my 2009 vw tdi diesel auto was new, i have a problem with hesistation in stop and go traffic that is an emergency. if i suddenly stop, such as the end of the exit ramp on the interstate, and simultaneously turn the wheels to the left or right, then immediately attempt to acceleration, disaster. the car will move into the oncoming traffic (for about 2-3 seconds), then hesitate, leaving me stuck on the path of oncoming traffic! in about 3 to 4 more seconds, it will immediately accelerate, spinning the wheels and move! this has happened on several occasions, nearly placing me in fatal accidents! the dealer will not respond, or even contact the vw main factory/engineering regarding software updates, etc. the engine just momentarily 'goes to idle' before kicking in. it is as if the brakes were applied (in this car, if you touch the brakes, the engine immediately drops to about 600 rpm thru software control). so it appears there is a software problem, not an engine problem. engine otherwise performs beautifully, and so does the transmission. this has happened on several recurrent occasions, both in hot and cold weather, since sept 2008. *tr
My 2009 jetta tdi sportwagon with 12,000 miles would not start one day. i attempted to jump start and pop start the car, both failed to start the engine. it got towed to nearest vw dealer. they stated that the starter failed, so they replaced it. after replacing the starter, the car was still not fixed and they discovered condensation in the intake system. they stated that vw was not sure what was causing the condensation, seeing as i drive 100 miles per day, but it was now running to factory specifications, so the service manager stated " so we are calling it fixed". another tdi was also in the shop for this same problem. i was told that vw can not guarantee or provide anything to me in writing stating that when my factory warranty runs out, and this problem occurs again, that it will be covered. i requested vw to extend my warranty but they stated that they do not provide that to customers. *tr
1-hallmark coolsprings volkswagen in nashville tennessee used improper oil in my 2009 jetta tdi. i did not discover this until after the improper oil had been in the vehicle for over 7000 miles. this is documented on their service report. the vw technical supplement entitled: 'jetta, jetta sportwagen equipped with tdi engine, model year 2009' which was included in the owner's manual of this vehicle states:'if you use engine oil that does not expressly conform to volkswagen oil standard 507.00, very serious and very expensive damage to your vehicle's engine will occur.' it goes on to state: 'failure to use engine oil for your diesel engine that conforms to volkswagen oil standard 507.00 can cause engine failure on the highway that can cause a crash and serious personal injury.' 2-now i have no alternative but to drive the car, paranoid that what the owner's manual says will happen to happen and hope the engine does not lock up and cause me to wreck and hurt myself and/or someone else. 3)- volkswagen of america will not help do anything about this and neither will hallmark volkswagen. they basically say to disregard the owners manual - i believe they are in violation of the magnuson moss act if the oil specified in the owners manual doesn't really have to be used to avoid engine damage, resulting in a vehicle accident. *tr
2009 vw tdi jetta. engine runs rough, sutters at certain points and lacks power. will sometimes stall in traffic. have documented with dealers. vw america refuses to answer. vw has software fix, but will not apply it to vehicle. do people have to be killed before these people pay attention.
My vehicle didn't start after 12 days of sitting, it also had a rough start (no start followed by driver assisted start) after sitting for about 9 hours. i believe the rough start was a related to the no start. date of no start: 12/29/10 location: philadelphia offsite airport lot mileage: > 20,000 got my 20k service two days prior to parking it on dec. 17. it snowed 22" on the 19th and then throughout the rest of the days it would thaw, freeze, rain etc. it rained approximately 3" during that time. got back dec. 29th at night. the engine tried to crank once and then didn't do much afterward. had it towed to the dealer (vw of langhorne) and they found water in the cylinders by removing the glow plugs and manually cranking the engine. after a couple of days messing with the dealer they finally dried out the engine and found water in the intercooler lines. ran fine until 2/1/10. dealer had me pay for their time because "the only way this could happen is if i drove through a puddle or if it was in a flood". they are wrong. the parking lot is not valet (i kept my keys) and they have a snow removal service. snow was not plowed into or on top of my car. no other water damage was seen in or on the vehicle anywhere else. date of no start: 2/01/10 location: northeast of philadelphia mileage: 21,000 codes: none known significant weather before no start: cold, dry took to dealer (what was done): no ambient air temps: high 36 (f) low 21 (f) jetta started fine in the morning 6:30am. left work at 6:00pm and did not start. the sequence: 1) crank but didn't turn over 2) got it to turn over and start about 1 min later, no message on mfd 3) kept foot on accelerator in neutral at about 1300 rpm for 30-60 sec. 4) ran fine on 30 min drive home this is an unsafe condition that could result in significant problems if it takes a long time to get a tow in the winter. *tr
Car has stuttered when accelerating from stop since purchasing with 12 miles. on 12/21/2009, car lost power and stuttered at speed on interstate highway. the road immediately climbed a hill. with accelerator to the floor, the car dropped to under 60 mph and i shifted from 6th to 5th. car still kept decelerating so i shifted to 4th. fortune provided a rest area as the car got to about 45 mph on the interstate. after parking, car stalled while idling. starting engine would roughly idle at 1/2 of the idle rpm for about 5 seconds before stalling. after 4 tries, i let the car sit for 10 minutes and it restarted without further incident. the car had diesel purchased in upstate ny in the winter, presumably a winter blend. the incident happened in va in 30+ degree temperatures, so presumably gelling of the fuel was not the problem. additionally, on 12/17/2010, car started but would not rev above 1500 rpm even while out of gear. would not go more than 10 mph. i assume it is the fuel system but the vw dealer claims everything is fine with the car.
I have a 2009 vw jetta tdi. i was in my work parking lot. started the vehicle, backed out driving out of the parking lot when the engine stopped and turned off. i coasted the vehicle into a parking spot. turned it off and restarted the vehicle. no lights came up and it started with no problem. i advised dealership of the problem and they checked it out and said it was ok, and to call if it occurred again. it has not. *tr
We were traveling in branson, mo. from our home in east texas when there was what sounded like a single muffled pop from the engine compartment. the glow plug lamp started blinking and the check engine light came on and i think it was blinking also. at the time i was traveling about 30 mph. and i had just started up a steep grade. also, about the time the glow plug light started blinking, the mfd displayed the "major engine malfunction" message. the engine lost power but did not stop and i was able to go about 300 yards to a safe place where i could pull off the street out of traffic and park. the vehicle was towed to the volkswagen dealer in springfield, mo. (springfield volkswagen) fault code thrown was p0299. it was determined that a coupling on a line going into the turbocharger had not been adequately tightened during assembly of the engine and the hose had come loose disabling the turbocharger and the engine. *tr
I own a 2009 volkswagen jetta tdi sportwagen. it has approximately 8,000 miles on the odometer. i believe that this car has a serious design flaw, which creates a very unsafe driving condition. on a daily basis, i experience a situation in which i am waiting at a stop light to turn left, and when i depress the pedal to accelerate through the intersection, the car moves a few feet (into traffic) and then stops altogether. after pressing the pedal all the way to the floor for 2-3 seconds, it reluctantly starts moving again, and i observe a huge cloud of white vapor pouring out of the tailpipe as the car takes off again. my fear is that i, or someone else, will be unable to clear an intersection in a dangerous (or otherwise normal) situation and will be involved in a head-on or t-bone accident that will cause serious injury and/or death. the car displays no error codes, and otherwise drives perfectly normal. *tr
I had my 09 tdi towed into a v.w. dealer today for a major oil leak. the details are as follows: i parked my tdi in my driveway this morning after a local drive. no mechanical problems were observed. in the afternoon i went for another drive. i barely got out of my driveway when the cars oil light started blinking, and the mfd said stop the vehicle-low oil. i pulled back in my driveway and noticed several liters of oil on the ground under my car. i had my vehicle towed to the dealer by a flatbed tow truck. the service manager called me into the shop and showed me that the oil filters housing cap had been screwed loose, and placed on-top of the housing upside down. the cap had a small piece missing just before the threads begin. since the car had 1 1/2 quarts of oil still in the oil pan the service manager did not feel that any engine damage occurred. i explained to the manager that i had been home all day, that my car was locked, alarmed, and parked in my driveway. the manager insisted that someone did this damage to my vehicle. he could not explain how someone was able to get in the vehicle without the key, and without causing any damage or leaving any tool marks, or setting off the car alarm. i had my vehicles 10k service done at this dealership 800 miles ago. during that service the wrong oil was used, and the vehicle was severely overfilled with oil. these problems were caught by myself, and corrected before leaving the dealership. is it possible that the dealer caused a third problem during my 10k service, such as not properly tightening the oil filter's cap, or was my vehicle vandalized by a mission impossible impersonator? is it probable that engine damage occurred to the vehicle? if what the dealer said is true this vehicle has a severe security flaw! *tr
Tl* the contact owns a 2009 volkswagen jetta. while the contact was driving approximately 70 mph, the engine warning indicator illuminated followed by the engine stalling. the vehicle failed to restart and was towed to an authorized dealer for diagnosis. the vehicle was repaired; however, a similar failure occurred a second time and the vehicle was taken to a different dealer and repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 5,000. updated 12/13/11
Tl* the contact owns a 2009 volkswagen jetta. the contact was driving approximately 25 mph when there was a slight loss of engine power and the glow plug warning indicator light illuminated. the warning indicator remained illuminated until the engine was turned off. the contact was able to continue driving. the vehicle was taken to an authorized dealer where they detected that improper fuel was consumed in the fuel tank. the vehicle was then towed to another dealer for a second opinion and the technician informed that the fuel system would need to be replaced. the repair was performed on the vehicle. the failure mileage was approximately 11,000. updated 04/12/11*lj updated 04/13/11
Car stalled 5 times over a two day period duel to a failure of the fuel pump. dash board warning said "engine fault workshop" and glow plug warning light came on. owner manual said to bring into shop soon. dealership found metal shavings throughout the fuel system that was caused by a failed high pressure fuel pump. the warning lights first came on when their was a near empty condition in the fuel tank. i have heard that this has happened to others when fuel is low. cost for repair would have been around $6000, but vw warranty covered this. if this stall had happened on the interstate it would have been very dangerous. as it was i had a police car push me out of an intersection during rush hour to a safe spot.
The vehicle has a 1 to 2 second lag when accelerating from a standing start or when i step hard on the accelerator pedal. it acts like it has to think about it for a while before the motor starts to rev up and the transmission engages. this has caused several near-accidents when pulling into traffic, and at stop signs when other drivers decided i'd waited too long and started into the intersection at the same time my car finally decided to get around to going. this is a tdi with the dsg transmission. i had the dealer run a full diagnostic and they didn't find anything. i see others reporting the same behavior here and elsewhere. i suspect faulty programming in either the engine or the transmission software, though it may be just the inherent behavior of the system. i'll put today's date on the "approximate incident date" although it's been this way since i bought the car in november 2008. *tr
From the first week i owned this brand new jetta tdi sportswagon (with a manual transmission) it would periodically "faulter" or momentarily lose power at about 38 mph. i drive quite a bit and the problem would occur randomly, perhaps every other day. i've yet to be able to duplicate the problem by recreating the driving conditions, but it always happens at the same speed, right after upshifting. i notified the dealership about the problem right away and they checked it out when i brought it in for it's first service appointment. as expected, the technician was unable to recreate the problem after a short test drive. this vehicle now has over 45,000 miles and the faultering continues to occur every few days.
Windshield wipers system failed in snow storm. parts replaced complete loss of engine power while driving in traffic. 8 times this has happened. dealer can not find cause. no start situation, twice. dealer can not find cause. transmission noise. dealer can not find cause, will replace transmission if noise continues. *tr
Tl*the contact owns a 2009 volkswagen jetta. while driving approximately 35 mph on normal road conditions; the transmission exhibited a pulling sensation and began hesitating intermittently. the failures progressed between 0 to 55 mph and the engine surged while maintaining speed. an authorized technician informed the contact that the problem was a manufacturers design without a remedy. the computerized system code was reset to the manufacturer's service code. the vehicle was inspected by an authorized dealer to further diagnose the failure. the contact had concerns of the safety risk involved. the vin was not available. the failure mileage was 150 and the current mileage was 6,500.
2009 jetta tdi has an issue with sudden loss of engine power. usually 100% reproducible in warm climate usually happens within the first few minutes of starting engine while traveling at 30mph at 2k rpms while holding a steady speed. car will suddenly jerk and lose power one time then the remaining time will be without issue. on at least two occasions while pulling out into traffic the car has intermittently lost all power for a few seconds almost resulting in certain personal injury accidents. this was due to the fact that after starting the car i took a phone call before entering traffic. i feel that this is a temperature/time related problem as the time i was on the phone would about equal the time that when i normally would have left the lot the car would have had the hiccup/stutter. numerous complaints about this particular issue can be found on the internet and this has been documented that vwoa has been called about this but seems to not want to do anything to rectify the situation. *tr
I own a 2009 volkswagen tdi. it now has just over 11000 miles. after only a couple thousand miles on the vehicle, i started noticing that the engine hesitates and in some cases produces severe bucking for maybe 2-3 seconds. during these incidents, the vehicle has less power and this can be a serious problem if one is trying to merge into traffic and suddenly has less power than anticipated to accelerate. the problem unfortunately can't be replicated on demand. it is more off a sporadic occurrence. i have taken the vehicle top the dealership 3 times and each time there is nothing that they can find wrong with the car. there are no error codes that show up when they use their diagnostic tools and they have not been able to replicate the issue. the only thing that was done to try to solve the issue was during the most recent visit to the dealership the fuel was sampled and left overnight in a freezer to check for gelling, i don't think it was sent to a lab for analysis. the fuel filter was also changed. these actions have not corrected the problem. *tr
This complaint is for a 2009 v.w. tdi (diesel engine). when i press the accelerator pedal when the engine is not yet warmed up, and shortly after the vehicle is started a hesitation occurs. this is very dangerous when it happens in traffic. this was reported to platinum volkswagen on 1/6/09 during a vehicle courtesy check. the car dealer could not find the problem; however, the problem continues. this hesitation happens several times per week. *tr
I bought my brand new 2009 jetta tdi on 5/28/2009 and 2 days later after i had only driven the car for 200 miles, the air conditioning stopped working when the car was sitting still. i opened the hood after i got to my destination to realize that the cooling fans were not working at all. they would not even come on to cool the engine. this occurred on a saturday, and the vw dealer where i bought it was closing in an hour. their master tech agreed to stay until i got there and he ran some tests on it, and told me he simulated a severe engine overheat and the fans still did not come on. he said the car could not be driven and it would have to stay at the dealer. he said the fan relay was faulty and would have to be replaced. then monday morning the service manager whom did not believe the master tech decided to drive my car with a non-functioning cooling system to see if he could replicate the problem. he called me to discuss the fact that the air conditioning worked while he was driving to which i said it will when you drive it, however, it does not work when your come to a stop because the fans do not turn on. he finally decided after a day of wasted tests to order the part. i finally got my car back today after they had it for 5 days of the first week i owned it. i am so glad i purchased the 100,000 mile warranty, because that sort of problem after 2 days of ownership does not say much for vw. everything was covered under warranty, but i was still without my car for just shy of a week. diagnosed part= cooling fan module failure. *tr
Vehicle's motor engine's fan would not stop running even after vehicle was shut off causing the battery to run out. *tr