Problems with 2004 Toyota Tundra SUSPENSION

Tl* the contact owns a 2004 toyota tundra. the contact stated that the frame was rusted and corroded. the vehicle was taken to the dealer for routine maintenance when the mechanic pointed out the failure. the manufacturer was notified who advised the contact that the vehicle was not included in nhtsa campaign id number: 07v013000 (suspension: front: control arm: lower ball joint). the vehicle was not repaired. the failure mileage was 73,571.

At the service center i was advised that my truck had extensive frame rust. i contact local toyota dealership (wappingers dch) and service manager said it is know problem with this generation tundra. toyota currently buying back 2000-2003, but my 2004 was not yet included. he advised that i wait to hear back. contact toyota and was told maybe, but i needed to wait. i was also told that there was an inspection recall and frame repair option for this, but they did not have me on file as owner, so i was not contacted. i have owned this truck for 4 years and serviced it at a registered toyota dealer. they were not able to answer what happened and recommended that i wait. now i can't pass inspection or drive my truck and i'm stuck. please advise. *tr

My vehicle needs an alignment. i was told by the toyota dealership that the frame on my vehicle is rusted and needs to be replaced. toyota tundras do have a recall for the rusted frame but my vehicle isn't part of this recall since its 3 months newer. i was told by the toyota service rep at the dealership that my vehicle is unsafe to drive. i contacted toyota and they claim that they cannot do anything about this. *tr

Main frame support front of vehicle ; wholes have rusted through. supports engine! *tr

Excessive rust throughout underbody and drive train components. porous, rusted through differential now leaking oil. rust issues started while vehicle still under 3/36 warranty. belt tensioner bracket, bracket mount and ball joints at 33,921 miles, sway bar linkages rusted through at 45,168 miles. both issued repaired as warranty matters. toyota claims current problem not covered but admits defective material and offers to provide replacement parts only, requiring estimated $770 to complete the repair. have initiated complaint with toyota, file number available upon request. *tr

During the course of routine service at independent garage mechanic pointed out three major components with severe corrosion issues that need to be addressed immediately: 1) frame severely rotted by rust, a perforation was identified on front driver's side 2) rear axle body severely corroded by rust, not leaking yet but likely will soon 3) power steering rack severely rotted by rust on passenger side, not leaking yet but likely will soon, described by mechanic as "tender" failure of any of these items could cause an accident leading to serious injury. *tr

My sister in law was driving southbound on u.s. inter state 101. front left suspension collapse, upper and lower ball joint completely detached from the vehicle, tire blew out on impact, the only thing that is holding the tire was the brake line. i called toyota on 8-16-12. the call center was out sources and the employee didn't speak english well. i have to explained several times about the incident. he gave me a case #12081161743 and say a case manager would call me within 24 hrs. twenty minutes later i got a call from the call center. the employee say he will transfer me to a case manager because my case was urgent . a case manager ([xxx]) in california come on line and wanted me to explain everything to her. in the middle of explaining (the fourth time) she hung up on me. i called the call center and again. i have to explain everything again. this time they say they have no record of [xxx] in california and nobody was assigned to my case yet. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Frame rot.

The front stabilizer bars broke at the top were the nuts thread on. *tr

Rear end leaking oil. mechanic able to put finger through housing due to severe rusting. entire rear end replaced under extended warranty i purchased. entire frame rusted heavily. all welds severely rusted. frame integrity gone. front arm rusted so badly mechanic says it will not pass inspection in october, 2012. front arm so rusted it is likely to collapse. emergency brake not functioning due to heavy corrosion...advised to replace. body immaculate. no rust anywhere but frame. *tr

Excessive rust accumulation on frame of truck. recall campaign # 09v444000 states toyota will initiate a field action on 2004 through 2006 models. call to toyota customer relations (case # [xxx]), proved to be useless. no action being taken by toyota. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

My 2004 toyota tundra limited, purchased in 2004 directly from toyota dealership for 39000 dollars has an extremely rusty frame. the steel peels away in layers at the welds. the proliferation can be described as "layers of a biscuit flaking a part." the dealership pounded on the frame with a tool and said that it did not fail the "toyota frame tool" test and since the vehicle is a 2004 they would not do anything about it until it fails or becomes part of a recall. i haul a travel trailer with my family and i feel that it is extremely unsafe. how can a 7.8 year old truck rot out this quickly? there has a to be an issue here that toyota is not willing to acknowledge. please advise. *tr

Tl* the contact owns a 2004 toyota tundra. the contact stated that while driving 10 mph, the front driver side tire detached from the vehicle. the contact lost control of the vehicle and pulled to the side of the road. the vehicle was towed to a dealer. the contact stated that prior to the failure, the vehicle was repaired under nhtsa campaign i.d. number 05v225000 (suspension:front:control arm:lower ball joint). the failure mileage was 153,399.

Tl* the contact owns a 2004 toyota tundra. while attempting to park, the contact noticed that the front driver side tire had detached from the vehicle. she inspected the vehicle and noticed something leaking. the vehicle was towed to a private mechanic who replaced the axle and lower ball joints. neither the dealer nor the manufacturer were notified of the failure. the current and failure mileages were 127,000.

Tl* the contact owns a 2004 toyota tundra. the contact stated that while driving 70 mph, the upper rod barring fractured unexpectedly. the dealer and manufacturer were notified, but denied any assistance with repairs to the vehicle. the vehicle was repaired. the failure mileage was 131,000 and the current mileage was 135,000.

After a scheduled oil change the mechanic suggested i take my truck to a toyota dealer to check out the undercarriage rust. when to massey toyota, white oak, pa . they said i need to deal with it but it would cost several hundreds of dollars because toyota doesn't have a recall on 2004. i've talked to other tundra owner with the same problems. when is toyota going to acknowledge this manufacturing problem as you did previous models? i currently own two toyota's: tundra and camry. *tr

Tl* the contact owns a 2004 toyota tundra. the contact stated that while driving 15 mph, the front passenger wheel detached from the vehicle. the vehicle was towed to an authorized dealer and the contact was informed that the vehicle was included in the recall associated with nhtsa campaign id number 07v013000 (suspension:front:control arm:lower ball joint), but they would not repair the damages. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 170,000.

Tl* the contact owns a 2004 toyota tundra. while driving, the contact stated that the lower front control arm broke on both the passenger and drivers side of the vehicle. the dealer and manufacturer were notified, but did not assist the contact with the failure. the failure was not repaired. the failure and current mileage was 65,000.

Tl* the contact owns a 2004 toyota tundra. while driving approximately 25 mph, the contact heard a cracking sound coming from the front of the vehicle. the vehicle suddenly dropped to the ground and the contact was unable to control the vehicle. the vehicle came to a stop independently and was towed to the contacts home. a mechanic inspected the vehicle and informed the contact that the front, driver side upper and lower ball joints were broken and caused the wheel to detach from the vehicle. the failure caused damage to the brake lines, abs lines, lower control arms, drive shaft and control arm shaft. the vehicle was not repaired. the approximate failure mileage was 86,000.

Tl-the contact owns a 2004 toyota tundra. the contact stated that while driving at approximately 10 mph, the vehicle stalled without warning and the front passenger's side tire dislodged from the vehicle. the vehicle was unable to restart. the vehicle was towed to an independent mechanic where the upper ball joint, the lower ball joint, the control arm, the abs speed sensor, and rt front brake line leading system needed to be replaced. the vehicle was not repaired. the contact referenced nhtsa campaign numbers: 07v013000 (suspension) and 05v225000 (suspension). the manufacturer was notified of the failure. the approximate failure mileage was 123,360. djr

Tl*the contact owns a 2004 toyota tundra. when the contact was driving approximately 35 mph, the front driver side tire disengaged from the vehicle without warning. the contact was able to drive onto the emergency lane. the vehicle was towed to an independent mechanic. the police arrived at the scene. there were no injuries or damages. the contact experienced the identical failure with nhtsa campaign id number 05v225000 (suspension: front: control arm: lower ball joint). the failure and current mileages were 103,000.

Frame rusted through and dangerous to operate

Tl* the contact owns a 2004 toyota tundra. while driving 52 mph the front passenger wheel detached from the vehicle. he was able to safely stop the vehicle. the entire wheel assembly and drive train were on the ground. the vehicle was towed to a local repair facility. he was advised by the manufacturer that his vehicle identification number was included in recall #07v013000 (suspension:front:control arm:lower ball joint). he filed a complaint, and the case# is 0910124225. he was awaiting a response. the failure mileage was 75,000.

2004 toyota tundra double cab sr5 with 54000 miles- front swaybar links breaking. i just brought my truck into the dealership for an oil change and both front sway bar links are broken. looking on a couple of sites, this appears to be a common problem. the truck is factory original and is a personal vehicle, not used for off road travel. *tr

My 2004 toyota tundra double cab has an excessive amount of rust on the undercarriage. because of this rust, the camber bolts cannot be removed to properly align the vehicle. i have been told that they will have to use heat to remove them, along with a lot of force, and in turn may do frame damage in the process. i have been quoted by my dealer $5,200 to fix the problem which initially started with a small shimmy in the steering wheel which grew into a big shimmy especially while towing. that quote does not include any possible charged from the body shop if damage to the frame should occur. i do not have $5,200 so i ended up with a new set of tires and half of an alignment because the camber bolts were not able to be removed. here i am months later and my new tires are so bald on the front that i am actually seeing the tread showing through. i have always loved my tundra, but all of this rust on the frame and undercarriage is very concerning regarding the longevity of my vehicle. i was told that toyotas last forever. at this point i feel that my truck is dangerous to even drive but it is my only vehicle. i have owned and maintained many vehicles and never had rust issues like this, nor have i ever been faced with such a costly repair on a not so old vehicle. i am stuck in a bad place and just don't know where to go or what to do. i desperately need my truck. without it i lose my source of transportation as well as my ability to earn a living. i just simply cannot afford... meaning i just do not have this kind of money to bring my truck back to health. all of this stress and frustration is a result of this excessive rust. included in the estimate is remove and replace camber bolts $1,957 --- steering rack boots 400.00 alignment 90.00---- driveshaft assembly $2,003---- rear u-joint $433.00---- differential fluid $330.00 it does not include any possible damage to the frame/body in their attempt to remove the camber bolts or another brand new set of tires. *tr

Rust on everything under the truck as well as the rear bumper. parts that have had to be replaced because of rust and/or rust perforation or need to be replaced: 1) entire frame ' perforation greater than 10mm found on passenger siderail 2) rear differential (leaking from rust perforation) 3) brake lines 4) power steering line (leaking from rust) 5) skid plate (support brackets rusted - fell off while driving) 6) brake calipers (multiple times) 7) coil springs 8) axles (front and back) 9) control arms 10) cv- joint 11) boots 12) hitch receiver 13) exhaust 14) muffler 15) camber bolt 16) multiple sets of tires (unable to align tires properly due to rusted/seized camber bolt) causing premature tread wear. 17) brake drums (warped and pitted) 18) wheel bearing 19) truck tailgate support wires ' wires rusted and broke. tailgate won't open/close without extreme effort because it is not aligned properly. 20) shocks/struts 21) seals, brackets, nuts and bolts - the parts listed above is not complete. basically, everything you see under the truck is suffering from extreme rust and/or perforated. *truck has had a horrible shimmy for years that no one has been able to figure out, particularly bad when towing. steering wheel shakes violently as well as the entire truck. improved slightly when rear differential and axles were replaced. most likely related to frame warp or instability. *truck has had issues with getting in and out of 4wd. inconsistent with how long it takes to get in and out of 4wd. there is a loud and jarring clunk when engaging or disengaging 4wd. *truck feels like it is on the verge of going out of control when a hole or bump is hit. the truck will literally jump sideways. *traction stability control comes on randomly when hitting a bump or hole. another mystery to mechanic. *tr

Tl*the contact owns a 2004 toyota tundra. the contact received a front suspension lower ball joint recall notice in june of 2007. he took the vehicle to the dealer and they stated that they did not have the parts for the recall repair and would have to wait a month for them to arrive. a month later he called the dealer and was informed that the parts were still unavailable and they would call him when the parts arrived. months passed and the contact never received a phone call. while driving approximately 45 mph, the ball joints became loose and he lost control of the vehicle. when the vehicle finally came to a stop, it was towed to the shop. the vehicle is currently being repaired. the failure and current mileages were 87,000. updated 12-12-07. *kb updated.

2004 toyota tundra recall for front ball joints--2006 received notice and took to dealer in bozeman, mt to check...we were told our truck wasn't part of recall....months later, received another notice...called and emailed dealer, but they did not return calls or emails. october 2007 front passenger wheel "broke" while driving and we wrecked. dealer in laramie, wy stated that "yes, your truck was part of the recall and this was due to front ball joint failure." luckily we were only driving 10mph, but if we had been driving on interstate, we would have rolled. *tr

Over three months ago, i called david maus toyota in sanford to get the lower ball joints on my 2004 toyota tundra per recall ssc 70b. i was told it would take six to eight weeks for the parts to come in and they would call me when it did. i have not heard from them yet and they have not returned my phone calls. the front end of my truck is acting un-stable at this time and i fear that i might get into an accident if i continue to drive it in this condition. *tr

I received a recall notice for my 2004 toyota tundra for the front ball joints. i have called 3 times and each time my name is supposedly placed on a list to call as soon as the part arrives. well, 90 days later i haven't heard from anyone. i called my local dealer today and was told my information would have to be taken down and they would call when the part arrived, i escalated and spoke to the manager to said the part was in but it could only be installed on 7/25/07, no other day of the week would work since his staff is going back to school? i guess they just expect me to quit my job in an effort to have this problem fixed. i also escalated this issue to the manager of service department at lake norman dealership where truck was purchased. they kept transferring me to service dept then to parts, after about 30 minutes, i asked if they would even honor the recall notice and they said yes, but i have to be transferred again, no one ever answered. i have been dealing with this way to long and do not understand why toyota will not stand behind their products, i didn't do anything to the vehicle and this wasn't my fault, i wish someone could help! i do not trust any of the dealers i have spoke to at this point because i feel like they are all lying to me and trying to get out of repairing my truck. *tr

Tl*the contact owns a 2004 toyota tundra. while driving 65 mph, the front suspension failed and the passenger side front tire and rim detached from the vehicle. the vehicle is currently at the dealer. the cause of the suspension failure has not yet been diagnosed. the current and failure mileages were 69,000.

I received a safety recall notice on my 2004 toyota notice #ssc 70b front ball joints, i contacted the local toyota dealership where i purchased the vehicle, they have stated i must go on a waiting list as there are limited supplies of the replacment parts from toyota, 2-weeks later they are now telling me it may be "weeks and weeks" before parts are availible. my complaint is with toyota for not follow through on providing thier dealerships with these parts in a timely fashion, especially in this case where this is a critical repair. please feel free to contact me if further info is needed, and feel free to pressure-chew out toyota. thanks for your help.

Tl*the contact owns a 2004 toyota tundra. the contact received recall notice number 05v225000 (suspension front:lower ball joints). while driving, the vehicle shakes severely. the contact has called the dealer to have the recall repaired, however, they continue to inform him that the parts are unavailable and that he would have to pay for the repair. the contact stated that the recall notice indicated that the repair would be performed for free. the dealer stated that they would call him when they had an available appointment time, but they have not called or provided a loaner or rental vehicle. the speed was unknown. the failure mileage was 41,000 and current mileage was 42,000.

Front ball joint on driver's side just collapsed and the axle came out and the wheel turned sideways at 45 mph, causing a 300' skid.*ak

Tl*the contact owns a 2004 toyota tundra. the contact received a recall notice for nhtsa campaign id number 07v013000 (suspension:front:control arm:lower ball joint). he immediately scheduled an appointment to have the vehicle repaired. the dealer stated that it would take three months to get repaired because the parts were on back order. it has now been nine months and the dealer will not return his phone calls. he attempted to file a complaint with the manufacturer, but they gave him an incorrect telephone number. he stated that the vehicle vibrates terribly when the brakes are applied. there had been no failure to date. the current mileage was 34,600.

While drinving at speed of 55 mph on avenue the whole tire fell off , cutiin brake hose and tire got trap under neath . *ak

Tl*the contact owns a 2004 toyota tundra. on may 21, 2007, the contact received safety recall # 07v013000 for the lower ball joints. he called the dealer and he was told that they did not have any parts in the united states to perform the repair. the engine size was unknown. the current and failure mileages were 13,800.

Toyota has issued recall notice ssc 70b for the tundra. i called several times attempting to schedule to have recall repairs performed. the response was that toyota had large back log and the parts were not available. the response was the same from toyota corporate. it will be weeks if not months until the parts will be available. in the mean time i must drive a vehicle with potentially defective parts.*ak

Tl*the contact owns 2004 toyota tundra. the contact stated that he heard a noise while driving 45 mph and suspected failure with the lower ball joint. the vehicle was towed to the dealer, and the ball joint was replaced at the contact's expense. also, the dealer stated that the contact would have to pay for the tires, battery, and power steering fluid flush. he stated that he should not have to pay for these expenses because the vehicle was included in the recall. the manufacturer stated that this vehicle was included in the rcall and would mail him the notice. the current and failure mileages were 80,000.*ak left message 10/16/2007 . *lj

Tl*the contact owns a 2004 toyota tundra. the contact received recall # 07v013000 regarding suspension: front: control arm: lower ball joints. he took the vehicle to two toyota dealers, and was informed that it would be approximately two weeks before the necessary parts arrived. while driving 15 mph he lost control of the vehicle. the front passenger side of the vehicle lowered and the tire detached from the vehicle. the vehicle was towed to his residence, and he was waiting to hear from the dealer. he stated that he will file a complaint with the manufacturer, and will contact his state's attorney general. the insurance company will not file a claim for the vehicle because of the recall. he will submit pictures, the police report, and other information along with the hard copy. the current mileage is 61,000, and the failure mileage was unknown. *ak

I received a notice from toyota that the front suspension lower ball joint on my 2004 tundra was being recalled. the noticed stated that i should contact my local toyota dealer to schedule service to replace this part. when i called i was told that they were out of the parts and would not get more until about 10 days later. after waiting 10 days, i then emailed the service department at my local dealership through their website requesting that they schedule an appointment for me. i have not heard back from them two weeks later despite their claim that they will try to respond to each inquiry within 24 hours. *tr

Tl*- the contact owns a 2004 toyota tundra. the contact received a recall 7v013000 on march 15, 2007 concerning the lower ball joints. the dealer stated that the parts were not available, and they could not estimate when they could perform the repairs. however, they added his name to the waiting list. this was the only dealer in the area. the current and failure mileage were 51,140. there had been no failures to date. *ak

Tl*the contact owns a 2004 toyota tundra. the contact stated that he received recall notice # 05v225000 concerning suspension:front:control arm:lower ball joint. on april 20, 2007 the contact called the dealer, and they stated that the part should arrive within seven days. a week later the dealer stated that they did not know when the part would arrive. the contact stated that this was unacceptable ,and the wait time was too long. no failures occurred at this present time. the current mileage is 12,000, and the failure mileage was unknown. *ak updated 05/21/07 *tr

Tl* the contact owns a 2004 toyota tundra. the contact viewed a recall notice for the lower ball joints on the internet. the dealer advised the contact they were waiting on a recall notification from the corporate office. the contact was having problems maintaining control of the vehicle while driving. the current and failure mileage was 100,000. the dealer diagnosed the failure as the power steering pump and replaced it at cost to the contact. two to three weeks ago the dealer diagnosed the lower ball joints, and advised the contact that they were operating normally. on 2/19/07, while driving 25 mph the driver lost control of the vehicle and crossed the center line, hitting a wooden post. there was damage to the fender, the hood and the tire. the driver was unable to open the door. there were no prior warning light indicators. there were no injuries ,and the road conditions were dry. the vehicle was towed to a toyota dealer. the mechanic advised the contact that they received notification of the lower ball joint recall and that the vehicle was a part of the recall. the contact has the invoice from the power steering replacement. *ak

Rear bearing failure in 2004 toyota tundra, related parts abs gear broke. not able to control truck at a regular stop feels like truck wants to keep going. also feels like the rear violently shifts. number of vehicles with same problem are unknown. but is a ordinary thing according to local dealers!!!!!!!!! *jb

Tl*the contact owns a 2004 toyota tundra. he stated the he heard a noise coming from the front end of his vehicle. there is a recall for the front lower ball joints (nhtsa campaign # 07v013000). the failure mileage was 30,000 and the current mileage was 43,000.

There was no event leading up to failure. this was totally unsuspected. the failure i experience in my 2004 toyota tundra occurred as i was turning from a small street to a major street. as i was making this turn, the driver's side wheeled separated from the ball joint causing me to lose control of the vehicle. as i lost control of the vehicle the tire became lodged in the wheel well causing my driver's side door to become jammed. i was not able to exit the vehicle using this door. as of now, the truck is still in the parking lot at the dealer being held up by a wood block. i was told by the repair department that the parts will not be in for a few weeks. toyota corp has not yet confirmed or denied responsibility, although i was given a case number for my claim. i was able to obtain a loaner vehicle from the dealership at no cost to me (yet), but it was like pulling teeth!!! *nm

I was traveling north on sr 73 in california at approximately 65 mph. the right front lower ball joint on my 2004 toyota tundra snapped, which caused the right front wheel to fold under the frame of the vehicle. i lost control momentarily, but was able to regain control and guide the vehicle to the right shoulder. the ball joint failure also severed the brake lines, leaving me with no stopping ability. i resorted to the mechanical parking brake to stop my truck. my 2004 tundra was towed to longo toyota in el monte california where it sits. i have contacted the toyota corporate hq, but was told that my tundra was not included with the 775,000 other tundras that were recalled for faulty lower ball joints. as of this time, the defective parts are still on the vehicle at longo. *nm

Tl*- the contact called regarding the 2002 toyota tundra. the contact received a recall notice for the lower ball joints. the lower ball joints were replaced. the contact stated that approximately 6 weeks later he was traveling at 30 mph, when something came loose on the driver's side and the vehicle started to wobble. the contact lost control and struck another vehicle. there was damage to the driver's side front end. the air bags did not deploy. the failure mileage was 80,000. there were no injuries. there was no police report taken the contact had pictures of the vehicle. *ak

Lower ball joint recall danger. *tr