Problems with 2011 Toyota Sienna STRUCTURE

Tl* the contact owns a 2011 toyota sienna. when the contact entered the vehicle while holding onto the passenger side roof handle, the handle fractured. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was made aware of the failure and informed the contact that nothing could be done. the failure mileage was approximately 86,000.

The sliding door behind the drivers seat will not open more than 8 ". than an alarm dings up front

The passenger side automatic sliding door cable became frayed to the point that the door would not open either automatically or manually. this is a serious safety issue as children can get trapped in the van and be unable to exit in an accident. a quick search online shows that this is a common problem with the toyota sienna van. the fix is very expensive: the part alone is $800 and it requires 5-6 hours of labor. this should be a recall issue.

The passenger side sliding door stopped working, it doesn't open automatically, it get stuck and i think that's a safety issue because i have 2 little kids that ride in those seats. i hit the open door button and it doesn't do nothing only beeps, i have to get out of the van and close the door for them.

My car was parked as i opened the sliding door behind the driver's seat i heard a pop as the door opened and the cable that opened the door snapped off sendinding the door forward. the end of the cable was corroded. i see they have other door safety problems with corrosion i think the cable should be included with the recall. sincerely. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 toyota sienna. while driving 40 mph, the rear driver's side door opened. the contact mentioned that the door had to be held closed in order to drive the vehicle. the vehicle was taken to alderman's toyota (33 seward rd, rutland, vt 05701, (802) 776-6000) where the contact was informed that the wiring harness was covered under nhtsa campaign number: 16v858000 (structure); however, the cable opener assembly and roller hinge were not covered. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 108,536. *dt*jb

After driving for several hours, car was stopped for a train and the rear window exploded. it was in park, approximately 8:30 p.m., 72 degrees outside

Cable to sliding back passenger door broke the vehicle was stationary

While driving on the highway on the left passenger door was beeping. after pulling over re-opening and closing the door the beeping stopped. also the paint is peeling off below all windows and on the roof.

While the car was stopped, the electric door cable snapped on the driver's side side door in may 2018 and then the passenger side cable snapped in august 2018. while this is an inconvenience, the bigger issue is that once this happens, the door is then unable to be opened. in case of an emergency, there is no way to open the door.

Opened front hood used rod to hold hood up - when i went to clos hood i forgot about rod and with very little pressure the hood crumpled like aluminum foil at the place where rod was

Power sliding door- the cables on both sides of the vehicle broke jamming the door shut, the cable needed to be cut further to allow the door to open fully and now requires manually to be opened, prior to this the doors would make a popping noise when opened from the manual lever outside of the door.

Tl* the contact owns a 2011 toyota sienna. while exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. the passenger sustained an injured back, which required medical attention. the contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. the contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per nhtsa campaign number: 16v858800 (structure). the vehicle was taken to the dealer (frontier toyota in valencia, ca), but the cause of the failure was not determined. the manufacturer was not notified of the failure. the failure mileage was 51,950. *ln consumer stated sliding door - drivers side malfunctioned updated 7/19/18*jb ... *tr

Tl* the contact owns a 2011 toyota sienna. while driving approximately 55 mph, the rear passenger sliding door opened independently and the door warning indicator illuminated. the driver coasted the vehicle over to the side of the road and attempted to lock the sliding door, but it failed to remain locked. the driver placed a rope around the sliding door to keep it from sliding open and resumed driving. the contact called stockton town toyota at (209) 320-1800 (located at 2150 e hammer ln, stockton, ca 95210) and was informed that there would be a fee to diagnose and repair the vehicle. the vehicle was not repaired. the vin was included in nhtsa campaign number: 16v858000 (structure). the manufacturer stated that the warranty was expired and did not offer further assistance. the approximate failure mileage was 97,000.

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that maplewood toyota (2873 maplewood dr, maplewood, mn 55109 (651) 482-1322) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. ...updated 10/19/17 *bf. *js

Fuel door hinge broke cause by sliding door safety mechanism being too stiff and placed in a bad location.

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact stated that when the front passenger and driver side door armrests were touched, the air bag warning indicator would illuminate and the seat belt chime would sound. the contact called the advantage toyota dealer and a repair appointment was scheduled for 6/26/2017. the vehicle was not repaired due to the remedy not having all the necessary parts available. the contact had not received notification for another repair appointment. the manufacturer was not made aware of the issues. the approximate failure mileage was 46,056. parts distribution disconnect.

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notifications of nhtsa campaign numbers: 16v828000 (structure) and 16v340000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact called a local dealer, eastern shore toyota located at 29732 frederick blvd, daphne, al 36526, phone number: (251) 262-4648, where it was confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 toyota sienna. after using the vehicle's power sliding door feature, the door wires were jammed on the bolts in the door and prevented them from closing. after cutting the wire that was jammed on the bolt, the contact was able to manually open and close the door. the contact took the vehicle to toyota of huntington in new york, but was not diagnosed. the manufacturer was notified of the failure, but did not assist. the failure mileage was approximately 100,000. the vin was not provided.

Tl* the contact owns a 2011 toyota sienna. the contact stated that the rear driver side sliding door failed to function when the control switch was depressed. the vehicle was taken to the dealer (toyota place in garden grove, ca), but the part was not available for the repair. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not contacted. the approximate failure failure was 59,000. parts distribution disconnect.

Tl* the contact owns a 2011 toyota sienna. while driving approximately 30 mph, a loud noise was heard underneath the front end of the vehicle without warning. the vehicle was towed to sonoco auto shop, lexington ark, md, where it was diagnosed that the front right drive shaft was fractured. also, the front driver side drive shaft was faulty. the technician recommended that both parts needed to be replaced. the manufacturer was made aware of the failure. the failure was not repaired. also, the contact received notification of nhtsa campaign numbers: 16v858000 (structure), 14v273000 (tires), and 11v560000 (equipment). the failure mileage was 100,000. vin tool confirms parts not available. parts distribution disconnect.

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the vehicle was taken to the dealer (thousand oaks toyota 2401 thousand oaks blvd, thousand oaks, ca 91362) where it had been awaiting recall remedy parts for at least seven months. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 07/18/17/*lj the consumer stated the recall repair was completed. *js

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tools confirms parts not available.

Takata recall. in june 2016 received letter from toyota stating "safety recall notice (interim notice) multiple models and model years takata front passenger airbag inflator (zone a} on front of envelope. inside letter further stated the problem; what toyota will do at no charge; and what we should do, "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." it has been almost a year now and my wife and other family members have been greatly inconvenienced and have had to cancel road trips because of lack of needed seating. after almost a year of making monthly frustrating phone calls i have been told parts are still not available and have no idea when they will be. also, have received the exact same notice of recall on power sliding doors on my vehicle a few months ago with the same response on the availability of parts. the driving of my vehicle has not been affected by these notices only the inconvenience of seating and the possible safety of my passengers.

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v34000 (air bags); however, the parts to do the repairs were unavailable since february of 2017. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer confirmed that the parts were not available for the recall remedies. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The cable for the drivers side sliding door frayed and snapped, the passenger side cable is showing signs of fray as well. the electronic door opening is now inoperable. because of the weight of the door it is difficult to close and if parked on a slight incline the door can look closed but in fact is not fully latched and can slide open when you start moving. (the cable snapped when parked and the electronic opening function was used.) currently waiting for estimate from toyota for the repair but was told approximately $1200 and may not be part of their on going door recall problem

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 11v560000 (equipment), and 16v858000 (structure). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. nathan toyota of davie, florida was contacted about the recall and stated that the remedy was unavailable on several occasions. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the recall repair was not yet available. the contact stated that the power sliding door on the driver and passenger sides were inoperable. the vehicle was taken to clemons toyota (located at 2839 n. court road, ottumwa, ia 52501); however, the dealer was unable to repair the vehicle. the contact stated that the doors were unable to be manually operated. the manufacturer was notified of the failure. the approximate failure mileage was 92,000.

Tl* the contact owns a 2011 toyota sienna. while driving approximately 20 mph, the front passenger door flung open and the cord securing the window snapped. the vehicle was taken to the dealer (dch freehold toyota in freehold, nj) where it was diagnosed that the cord failure was due to the age of the vehicle. the manufacturer was made aware of the failure and offered a discount for the repairs. the vehicle was not repaired. the contact received notification of nhtsa campaign numbers: 16v858000 (structure), 14v273000 (tires), and 11v560000 (equipment). the failure mileage was approximately 100,000. parts distribution disconnect.

nhtsa recall number: opens new window takes away from vin lookup section> 16v858 recall date: november 22, 2016 manufacturer recall number: g14 summary: in the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor. safety risk: if this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant. remedy: toyota is currently preparing the remedy for this condition. until then, toyota will send an interim owner notification informing the customer of the condition and that they will be notified again when the remedy becomes available. recall status: recall incomplete. remedy not yet available manufacturer notes: if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the nhtsa vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with nhtsa. this recall data last refreshed: apr 1, 2017

2011 toyota sienna le. consumer writes in regards to power sliding door safety recalls. *ld updated 07/13/2017*js

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vin was unknown. the contact had not experienced a failure.

Fuel door hinge broke because the fuel door pin has so much tension that it broke the hinge. this caused a safety issue because the door cannot be opened from the inside if it is not closed all they way or pushed closed enough for the sensor to allow the sliding door to open. this event was reported past the 36 month warranty, (at 40 months, but less than the mileage warranty), but had begun before the warranty had ended. current owners should be aware that if there are instances beginning of the door not being able to be opened, should check the hinge and pin tension and have it fixed while it could be under warranty. this should be an item covered under an extended warranty due to the safety issue of not being able to exit the vehicle in an emergency situation. this happened several times while parked and exiting the vehicle. currently getting an estimate from the dealership. there are other instances of this issue on different sienna and toyota forums.

Tl* the contact owns a 2011 toyota sienna. the contact stated that the power sliding door failed to automatically open or close. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing. the contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts for the recall repair were not available. the contact stated that butler toyota (3232 harper rd, indianapolis, in 16240, (844) 829-9600) informed the contact that parts were not available. the contact called the dealer several times and was placed on a waiting list. the manufacturer was not made aware of the failure. the failure mileage was unknown. parts distribution disconnect.

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Nothing has happened yet, but the dealership has done nothing to remedy the recall for the air bag or the sliding door. why???

Tl* the contact owns a 2011 toyota sienna. while driving 50 mph, the rear driver's side door opened without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). the parts to do the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Was asked to stop using my passenger front seat many months ago and still there is no repair for this problem. now i have received a notice that the power sliding doors should not be used with the power assist, they are very difficult to open and close manually. this vehicle is now virtually useless. my wife will not be able to use this vehicle because the power doors have to be operated manually and no one can sit in the front passenger seat. this is ridiculous. toyota should supply us with a vehicle that actually functions until this repair is done.

Tl* the contact owns a 2011 toyota sienna. the contact stated that both sliding doors on the vehicle failed to open and close remotely. also, both doors had to be closed manually and made an abnormal noise, as if they were stuck. the vehicle was taken to the dealer (longo toyota, located on 3534 peck rd, el monte, ca 91731), but was not repaired due to part unavailability. the dealer informed the contact to wait for a second recall notice. the vehicle was not repaired. the vin was included in nhtsa campaign number: 16v858000 (structure). the manufacturer was not made aware of the failure. the approximate failure mileage 77,658. updated 08/22/17*lj updated 8/25/17*js

Tl* the contact owns a 2011 toyota sienna. the contact stated that nhtsa campaign number: 16v858000 (structure) had exceeded a reasonable amount of time for the repair. the hoselton toyota dealer located in east rochester, ny was contacted and advised that they were unable to schedule an appointment until october of 2017. the manufacturer was not notified of the issue. parts distribution disconnect.

There has been a recall (nhtsa recall no. 16v-858) on the toyota sienna 2011 mini van, our vin number is [xxx]. the power sliding doors in our van do not operate correctly, creating an unsafe environment for our young child. we are very unpleased at the irresponsible manner in which toyota is handling this recall, as no solution has been offered to fix this issue. though there is a recall on this vehicle, months have passed and we have not received any information from the dealership or toyota as to how this defect will be fixed. we are very unhappy customers. please contact us with a remedy whenever it is available, we want this fixed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The hood just opened up when driving at 55mph to 60mph and hit the windshield, the glass is totally broken, still the hood door is attached to the vehicle. *tr

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the thomas toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2011 toyota sienna. while driving various speeds, the rear passenger side sliding door independently opened without warning. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified. the failure mileage was 107,000. parts distribution disconnect. the vin was unavailable.

Tl* the contact owns a 2011 toyota sienna. the contact stated that the recall notice for nhtsa campaign number: 16v858000(structure) was received in december of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. the vin tool confirms parts not available.

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer confirmed that parts were not available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact stated that the door lock would inadvertently open and close. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 81,037. vin tool confirms parts not available.

Tl* the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign number: 16v858000 (structure) however, the part for the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced any failure. the vehicle was not taken to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. parts distribution disconnect.

Tl* takata recall. the contact owns a 2011 toyota sienna. the contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the dealer (thompson toyota in maryland) confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts would be available. the contact stated that the rear driver's side door ajar warning indicator illuminated. the contact had not experienced a failure. vin tool confirms parts not available.