Problems with 2009 Toyota Sienna STRUCTURE

The rear passenger door recently began to open on its own randomly when driving, something may be wrong with the latch, it is not hooking/engaging to the car frame. my wife made a left turn yesterday and the passenger rear door slid open, luckily my 7 year old son was buckled in. also, the cables to the driver side rear sliding doors popped off about a year ago, believe it was due to rust/corrosion...

The driver side slide door after i opened it , the cable that controls the open and shut broke. the van was not running or moving i had just opened the door then heard it snap

Electrical driver side door cable got snapped. looks like other toyota sienna owner face same issue. company knows the issue and enhancement warranty 10 years from the date-of-first-use or 150,000 miles (whichever occurs first). currently my car is 10 years and 5 months and less than 95000 miles. they decline. if parts are faulty than company should able to repair regardless of year or mileages.

My name is [xxx], since young until now i had bought total 7 toyota vehicles in my life. my toyota sienna 2009 has problem with the power slide door that it open and close by it self a few times while i vacuum the rug of floor today. the car was at parked and engine is off. also i found the cables on the slide door hung out exposed on the side of the door edge. please see picture attached. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Passenger sliding door won't close with both power motor and manually. it's stuck open. i called toyota corporate offices to get assistance and they stated that the warranty enhancement just expired 1 month ago. do not know how to get the van door unstuck. it just happened today, or i would've called 1 month ago. very frustrated, cannot drive vehicle. it happened in my driveway, vehicle was stationary.

2009 toyota sienna with power sliding doors. i believe the cause of this issue may be a poorly designed roller hinge for the sliding doors. if the roller hinge fails and binds, it will cause the power sliding door motor and/or cable to fail. passenger side power sliding door became stuck, partially open, with my handicapped son inside while i was parked outside his school for drop off. i observed that the power door cable was broken. when i attempted to push the door open to get my son out, the roller hinge failed, coming partway out of its track, and the rear side window shattered, covering the third seat with broken glass. a small amount of glass landed on my son. i was forced to carry him (13 years old, approximately 75 lbs.) out from the driver side sliding door. the door would not open or close so i was forced to have it towed to the dealership for repair. this is the second time this has happened! in 2015 an almost identical scenario took place in my driveway, in this earlier instance with the driver side slider door failing and shattering the driver side rear side window. fortunately, no one was in the vehicle in that case, either. in the first instance insurance covered the damage, with a $300 deductible. a few months after that we paid $1100 to have the passenger side power door motor and cable replaced after the cable broke. this recent failure is estimated to cost between $2000 and $3000. as yet, insurance is refusing to pay for anything except the broken window.

During cold weather the lift gate will engage the power close feature automatically before user requests it. normally the power close is initiated by the user pulling the lift gate down. this is a safety issue as it takes a good amount of force to stop the power close feature. once you have stopped it, the door will raise, and than it will just begin the power close again. sometimes the door will immediately begin to close once it has been raised, other times it will wait for a short period of time before doing so. once it starts closing you have to move very quickly to avoid being trapped by the door. this occurs when the vehicle is stopped. it makes no difference if the vehicle is running or not, nor if the vehicle is parked on a slope or flat surface.

The passenger side door cable broke & auto slide door no linger works. stationary.

The electrically-powered sliding rear door on the passenger side failed in the closed position because the cable designed to do this task had rusted through and snapped. this is a known issue, but toyota has refused to cover it. the door cannot be moved because the cable has wound itself up inside the door. this can trap the occupants inside the rear of the vehicle in an emergency. this makes the sienna unsafe.

Power sliding door malfunction disabling the use of a sliding door. the cable that moves the sliding door broke making the door inoperable. a clear safety hazard by eliminating a point of access or regress.

2009 toyota sienna with mileage lesser than 110,000. the left sliding door wont open. looked at the toyota web site and found out that its part of the vehicle warrantee as long as its mileage is lesser than 120,000. *nf the consumer stated the dealer advised the vehicle was not included in the recall. updated 10/17/2017*js

Drivers side sliding door cable snapped. this is a safety hazzard. it happened while my daughter was standing waiting for the door to open and the cable just snapped right in front of her face. we were in our driveway and the van was stationary. that cable came shooting out from the chase it sits in super fast. i can't believe this cable is actually outside the car!

Body- at 112,000 miles, driver's side sliding door wire snapped from normal use. inferior material and or design alleged. fuel item charcoal canister, oil control valve, and oxygen sensor failure at 116,000 miles.

Sliding passenger door cable broke. could not close door and then later. could not open door. vehicle was stationary. dealer states $1000-$2000 to repair.

The driver's​ side sliding door cable just snapped, and now cannot be used. not for kids to get out.

Cable snapping on automatic sliding door in the van. the cables that operate the automatic function of the sliding doors snapped on both doors within 9 months of each other as the door was being closed. this caused the door to be stuck shut (because of the way the cable coiled when it snapped). once we got home we were able to get the door open but now it the closes very hard or is very hard to open when on inclines.

The cable in the rear passenger sliding door for the minivan became frayed/rusted and snapped, causing a long metal cable to be hanging off the driver side of the vehicle (possibly could have hit other cars) and the door no longer works. the car was stationary (closing door) when this happened. the door was hard to open/close before this happened, and then the cable just broke one day. toyota has a "warranty enhancement" for this issue for models through 2007, but are saying they will not cover it for the exact same issue in a 2009 sienna, despite evidence i'm finding online that many of the 2008s and beyond are having the issue.

Power cable assembly for power sliding door behind the driver snapped while opening the door using the key fob. door is still operable in manual mode. however, toyota issued a customer support program (zts) for power sliding door cable assembly for model years 2004-2007. the unfortunate thing is that the same part on my 2009 toyota sienna is the same part that is covered for the 2004-2007 model years. there have been no changes to the part or part number for the 2008, 2009 or 2010 models but yet they are not covered. these years should be covered as there is zero difference between them and the 2004-2007 models. my part number is 69641-08030 and was covered if i had a 2004-2007 sienna, but not for anything newer. ridiculous. attaching the customer support program (zts) for your review. thankfully we were not moving or that the cable snapped and hit someone standing next to the vehicle.

Passenger side power door cable system broke. this is a known issue for toyota but for some reason they are not covering the repair for 2009 model years. please see attachment which documents this would be covered for other years....even though no change in design occurred.

Both sliding door cables have broken under normal use and were previously replaced by toyota. the genuine toyota replacement cable on the driver side has broken a second time, including damaging the motor assembly. the door does not open or close properly and temporarily trapped my daughter inside who did not know how to open the door besides using the door open buttons and handle. one daughter was standing outside the vehicle when the cable snapped and it nearly cut her neck (it came about 2 inches from her neck when it snapped out of the track). this is a known issue at toyota where the plastic coating breaks allowing the cable to rust. having inoperative or improperly operating doors creates a significant safety risk, including vehicle entrapment and inability to enter/egress from the non-traffic side of the roadway. *tr

The right hand sliding door cable snapped while child was opening door in parked car. luckily no injuries. however, the company has extended warranty for model year 2004-2007, not later model years. corrective action should be covered for all model years.

This is the second time in less than a year that the sliding door cable has rusted and snapped making my door unusable. my 4 year old autistic son was standing outside the door and the cable went snapping and flying before eventually jamming up the motor. it was terrifying. i had the same incident happen with the drivers side door this year. this car has 88k and has had both replaced for rusting through and snapping. what if this cable whipped and hit my child? we were lucky this time. when will someone take this issue seriously.

The cable for the passenger power sliding door broke and now the door is inoperable. toyota has a warranty enhancement program in place for this exact problem, however it only covers through the 2007 model year. very frustrating that nothing changed with the part on the 2009 model year and it is not covered.

Driver side passenger automatic door cable snapped. door will automatically shut but will not open. 2100 to fix. our model year is not included for the same issue for the csp.

Passenger slide door cable snapped when closing the door. it snapped near the end of the grove where the door slides on to. the other end of the cable which pulls the door to the close position is not going in so the sliding door had to be forced to be closed. eventually, this cable was winded back into the door. however, with the other end snapped, this end would not be released from the motor after a few times of opening and closing the door manually. this had caused the door to be fully shut and closed. a few more pulls on the door handle from the outside eventually made a few big bangs. these bangs were a result of the motor pulling the remaining attached cable end to snap as well. now both end of the cables are inside the door/motor. toyota has a warranty enhancement in regards to this door issue. however, it only covers year 2007 to 2007. mine is a 2009. i see plenty of people posting online about their 2008 and 2009 sienna's having this same sliding door cable issue of it being snapped. i can't see why toyota is not covering these two years. my sienna was stationary when this happened.

Sliding door becomes inoperable. will not open.

Power sliding door mechanisms fail and door is unable to be opened manually or electrically , from inside or outside the car. if there is an accident there is no way to open the door. this is very dangerous.

Passenger sliding door is locked shut and will not open either with electronic door opener or by hand. completely locked and safety hazard. door appears to lock and unlock but cannot open door at all. driver side back sliding door cable snapped one month ago with wire dangling outside car. that had to be stripped out to get door to open close by hand.

2009 toyota sienna was parked and upon opening sliding rear automatic door, the rear automatic door cable snapped and the door automatically closed and can no longer be opened posing a safety hazard. toyota has a warranty enhancement replacing the cable assembly for rear doors for 2004-2007 model years, but not for 2009. the thin cable is frayed and rusted indicating a design defect because the cable could have been sheathed better or stainless steel cable could have been used.

Rubber coating on handle on tailgate door lift melted. leaves fingers with black gunk on them that is very difficult to wash off whenever opening this hatch.

The sliding side doors' (both) cables snapped within 3 weeks of each other. earlier, and while still under warranty, the locking mechanisms failed to work and would allow the door to open on its own while i was driving. this was very dangerous. both doors were fixed by the toyota dealer at no cost to me. when my sienna had 118000 miles the passenger side sliding door made a grinding type noise and then i heard a snap. the door's cable snapped. i immediately took it to toyota dealer and they said that earlier year models were covered and repaired by toyota at no cost to the owner. they would fix mine for about $1,300 dollars. i did not have the money and the dealer made my door a "manual" door. three weeks later the same exact sequence of events occured to the driver's side sliding door. now both of my electric sliding doors are "manually" operated. it would cost me $2,600 dollars to repair both doors. if earlier year toyota sienna doors are covered by an extended warranty at no cost to the consumer, why is my sienna 2009 not covered by this extended warranty??? it is ovious that it is a manufacturer's defect and as such this defect should be repaired by the toyota dealer at no cost to consumer.

The rubber from back door melted since i live in tropical island and there is a lot of heat. the plastic base for the antena broke, i gues the heat cracked the plastic base, and the cell charger doesn't work, though i have hardly used it. i seems like it gets out of position easily. overall, the plastic features are giving me a hard time. i love my sienna and it's in very good condition, but these problems don't have to do with use.

Sliding door cable motor assembly broke on both doors. first was during extended warranty period at 40k miles and 2nd door after extended warranty expired at 65k miles. there was a recall on the 2004-2007 for faulty cable assembly but not on the 2009. i feel there should be one for the 2009 as well. this is a 1,400 expense x 2! this happened with normal usage, opening/closing these doors once or twice a day on average. if it were heavier usage they would be snapping more frequently. an average family using this car for 100k miles would have to replace these more than once! that's nearly $6,000 just for door usage.

Right side power sliding door cable assy broke during normal operation. a warranty extension was issued by toyota for the cable to be replaced in 2004-2007 siennas.2004-20010 model years for latches but the cable problem still exists in my 2009 sienna. i've seen a lot of similar complaints and the cost is close to $ 2000.00 to fix.please check into this for the good of the people thanks

The power door cable has rusted clear through and snapped whipping around like a live wire. this was just after i put my 2 year old in his car seat. the car was parked..now the door will not open all the way and there is a cable loose on the driver's side. there is a bulletin campaign for the cable on toyota sienna cable for replacement up to 2007. but 2008-2010 is not covered. this is crazy that toyota will not cover it. https://www.facebook.com/toyota-sienna-faulty-power-sliding-doors-233250320033754/ there are more people this is happening to, i cannot open my door all the way to get my 2 year old out in an emergency. unacceptable by toyota. 1300$ for the part and 5+ hours of labor...for a faulty cable. dangerous! now i fear the other side will snap too 2009 should be covered under the bulletin attached below https://www.dropbox.com/s/uutapynppj55gcr/t-cp-zts.pdf?dl=0

Tl* the contact owns a 2009 toyota sienna. on several occasions, while driving, the driver's side power slider door opened without warning. the vehicle was taken to woburn toyota (394 washington st, woburn, ma 01801 (781) 933-1100) where it was diagnosed that the latches needed to be replaced. the contact stated that the cables were snipped, making the doors manual. the contact stated a few months later, the passenger side slider door inadvertently opened and closed. the manufacturer stated that the vehicle was not covered and did not offer any further assistance. the approximate failure mileage was 130,000. the vin was unavailable.

My passenger side sliding door make a "crack" sound and now i can not open it. i took it to the dealer and showed them the csp no pol12-02 by toyota and they said that my vin number wasn't on it even thought it looks to be a latch problem. i asked them to make it so that i can open and close it manually and they said they couldn't do it unless i pay them to open up the door. this is a safety issue where i have two kids in the back seat. theses doors if the automatic mechanics are broken, they need to make it so that it can be opened manually without the costumer having to pay for it. this is ridiculous how toyota can't just make a door to open and close. now i have to drive my kids with one door that sometime comes open while driving.

Driver's side power door stopped working. cable broke. 3 weeks later passenger power door stopped working. cause of that is unknown.

2009 toyota sienna. consumer writes in regards to excessive corrosion of the spare tire carrier cable recall notice issues. *smd the consumer stated it has been nine months, since she first received the interim notice. the dealer informed her, there was solution for the problem and to remove the spare tire for now. *jb

Automatic sliding door cable snapped. passenger side. this is the second time, same problem.

I have the 2009 sienna, and both sliding door have broken due to the power sliding door assembly snapping, and this same problem is covered on 2004-2007 models even though its the exact same car!

Dashboard has become sticky and is cracking. *tr

Power rear hatch goes up with difficulty, then stops and drops several inches and then powers down. will not stay up. toyota put out a special service campaign [recall] 80c in 2008 for this very same problem for 2004 thru 2006 models. they addressed it as a safety problem. the repair was to replace the struts and brackets. my strut p/n is 68905-ae013 which has now substitutes to 68905-ae015. i contacted toyota headquarters customer service to make a report and was told there is no ssc for my model. *tr

Sliding door cable - driver's side. toyota stated there is a tsb for the passenger side sliding door cable, yet not for the driver's side as it's optional. seems toyota has an issue with cables in general in cold regions where salt is used on the roads. when the cable snapped the vehicle was parked on a slight decline (front of vehicle lower than the back), so when my young daughter opened the door and was in the process of exiting the vehicle the cable snapped and the sliding door, which is heavy almost smashed her. *tr

Car was parked on level land both times: damages door #1: upon entering the left rear slider door the cable snapped causing loud noises and a large cable to appear and whip around which could have hit one of my children. i was ready to repair it and took it to the dealership when they informed me of the outrageous cost to repair. within a few months ... the next do happened ... damaged door #2: months after witnessing the first door, my daughter and son and i were getting out of the vehicle when suddenly the care shook and sounded like glass was breaking aand before we knew it the cable was whipping around like a wild snake. it was crazy! i made an appointment with the dealership at this point because the doors do not open all the way. i was informed there was no recall and their were no other complaints logged. i see now i was misinformed. needless to say the work was not completed because of the price to complete the work being too expensive. i am now left with a van/vehicle which will not be worth anything if i wanted to sell it or trade it in for another model. also, i tried calling the manufacturer myself and they communicated to me they had done one recall on another vehicle i owned and will not help me on another one. this seems to be poor business practice.

The power cables snapped and one sliding door will not open at all, not even manually. the other opens approximately twelve inches manually then shuts on its own and cannot be help open. someone can get trapped in the door as it shuts and it does not automatically re-open or "bounce" open. any back seat passengers must climb through the front doors to get in or out. i have filed a previous complaint but one of the doors would open manually and that is no longer the case.

The cable on my driver side power sliding door of my 2009 toyota sienna snapped. the end was corroded. the door cannot be opened making it a safety hazard because i have children who need to safely open the doors in case of emergency. the dealership told me that the cables are covered under an extended warranty for the '06-'08 but not the '09, despite being the exact same design. the dealer said they could cut the cable below the door so the door could be manually opened for $165 which could not be reimbursed in the event of a recall. the dealer said the door could be fixed for $1600 which would be reimbursed if there was a recall. *tr

Left automatic sliding door cable snapped after the right door cable snapped two months prior right after warranty expired. toyota fixed the first problem but will not fix the other door and wants $2000 to fix it. the car is only 5 years old and toyota knows this is an issue but will not help. this is not right. my child was seat belted in when the cable snapped and it whipped around and almost hit her in the head. this is very serious and toyota needs to make it right. *js

The cables on both power sliding doors of my 2009 toyota sienna snapped within a few days of each other. the doors are very difficult to open and sometimes jam partially open, making it both a safety hazard because i have 4 children who need to safely open the doors in case of emergency, and a issue for driving, since sometimes the door will jam partially open and won't close. the dealership told me that the cables are covered under an extended warranty for the '06-'08 but not the '09, despite being the exact same design. the cost to get the doors repaired is approximately $4,000! *tr

Melting dashboard. *tr