We have classified the 16 complaints from 2007 Toyota Sienna about STRUCTURE into the following categories.
I was in a parking lot with car completely off, the side passenger door was fully opened. i was leaning into the car putting groceries in when the door automatically starting closing on my body. it did not stop and started crushing me. i could not get out and as a result have left hip and right knee pain. the door finally opened on it's own. the door should have sensed resistance or something there but it did not. if i were i small child i would have been seriously injured or killed. *tr
I opened the automatic liftgate to my 2007 toyota sienna and upon it reaching the fully open position at the top, it immediately dropped and started to close automatically, which may have caused me an injury if i hadn't quickly moved out of the way. every time i open the liftgate, whether i do it using my key fob, from the interior of the car, or by lifting the handle, the same thing happens causing risk of injury to me and my children. toyota refuses to acknowledge responsibility for this defect despite similar issues being reported with 2004 to 2006 toyota siennas, which ultimately resulted in the issuance of nhtsa campaign 08v244000. *tr
Multiple times when the temperature gets below 60 degrees, the rear hatch door does not stay open, it will automatically close and has trapped myself as well as my husband and banged my son in the head. we are lucky no one was seriously injured and feel that this is a major safety issue. we would like to see a safety recall on this issue as soon as possible. *tr
Tl* the contact owns a 2007 toyota sienna. the contact stated that the passenger side sliding door stopped opening automatically. the contact stated that the door either would not open or would open halfway. the vehicle had not been taken to the dealer for inspection or repairs. the vin was not available. the failure mileage was 39,000 and the current mileage was 40,000.
in approximately the summer of 2012 (i do not recall the exact date),toyota recalled the spare tire suspension cable, but did not have a repair at the time. i was inconvenienced for months with the spare tire in the back of my van. the repair was eventually completed, however, a recall for the repair was issued in the summer of 2014. the spare tire was removed and again placed in the back of my van. toyota is now stating that there will be no repair available until the summer of 2015. this is completely unacceptable and not understandable. it is simply an attachment for the spare tire. an official complaint has been filed with toyota, as well. i need the space where the spare tire currently has to be, however, i do not feel safe without it in my vehicle. *tr
The concern is the defective rubber pad on the switch in the sienna?s rear liftgate. the rubber pad under the switch that is used to open the liftgate on the back of the sienna has gone soft and tar like. if i grab a piece it pulls right off like chewing gum. the black tar like substance gets on your hands too and is hard to wash off. the safety issue is cold weather, once it goes below 35 degree f the door handle switch will not allow the door to open. i the event of a crash you couldn't open the rear hatch to exit. this part is unmistakably defective. if the rubber just cracked i could see it as a wear item (like tires or wiper blades). apparently in us states with a warmer climate this melting latch defect is a very common problem - just search the internet. defective rear handle switch (part# 84840-08010). *tr
Tl* the contact owns a 2007 toyota sienna. the contact stated that the dashboard had become severely cracked at the steering wheel area and expanded to the air bag area. the contact was concerned that the air bag could deploy erroneously. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 28,000 and the approximate current mileage was 30,000. updated 12/11/12*lj the consumer stated there was a 16 inch split going across the dashboard. updated 12/12/12
Struts on the rear power lift gate have failed and rear gate will open and immediately start closing with no way to stop it. this occurs when using interior button or remote key fob. if opened manually, the gate slams closed with the potential for significant injury due to the force of the dropping gate. research indicates this was a problem with 2004-2006 models and struts were replaced free of charge. apparently the same struts were used on 2007 models, however the dealer would not warranty replacement. it took about 15 minutes for them to install two new struts for $362.00. the 2004-2006 recall is listed under nhtsa campaign # 08v244000. this is the exact issue i experienced. *tr
Tl* the contact owns a 2007 toyota sienna. the contact stated he heard a clicking noise whenever he opened or closed the rear driver's door. the contact examined the door and noticed that the door's bracket was cracked. the vehicle was taken to the dealer. the dealer stated that they had to replace the doors. the vehicle was not repaired. the manufacturer was notified and stated that there was nothing they could do to provide assistance because the vehicle was not under recall. the failure mileage was 61,150.
June 12, 2012, odometer 45,000 miles, 2 hours from home, drivers side manual door would not close and latch shut. called nashua, nh toyota dealership, told lots of problems with doors, need to make appointment, average repair over $1,000. took to my regular mechanic and problem temporarily fixed for $244.80(latch assy seized up. remove, lube, reinstall. if repair doesn't last, new part needed. cost for part only, $570.23, plus labor). july 2013, odometer 65,000 miles, same door not latching again, door slides open during acceleration. called toyota dealership in nashua, nh, told door not covered under "latch assembly extended warranty" because door is manual. have made appointment with my regular mechanic again to see what can be done to fix problem. my vehicle has 2 sliding doors, drivers side is manual, passenger side is automatic. however, the manual door has a motor and latch assembly to pull the door in and latch it after it's been slid closed. this function is not working properly. the extended warranty i received from toyota in july 2012 states " this warranty extension is for your rear sliding door latch assemblies for a period of 9 years from the vehicles date of first use or 120,000 miles whichever comes first". there is no mention the door must be an automatic door. i believe toyota is trying to limit how many warranty fixes they do by giving customers incorrect information. i'm also beginning to have problems with the passenger side automatic door not closing. however i can only afford the time and money for one fix at a time. there are huge safety issues here and toyota should be held responsible. *tr
Tl* the contact owns a 2007 toyota sienna. the contact stated that when she went to push on the rear door latch, she noticed that the handle melted. the contact was unable to open the door. the vehicle has not been inspected by a dealer or an independent mechanic. the manufacturer was made aware of the failure who filed a reopt but did not offer any further assistance. the vehicle has not been repaired. the failure mileage was approximately 64,000. the current mileage was approximately 70,000.
My toyota sienna 2007 limited it fail its hatch door closes its own and it hit my head i'm afraid that by accident my kids might do the same, when they open the hatch door. i read about 2004-2006 recall and had toyota technical service bulletin march 14,2007 model 04-07 this regards the lift gate not properly working. on the 04-06 recall why not the 07 recall not included. while i got the same problem and the same parts that causes the problem. *js
Driver's side power sliding door failed, would not close (door continually re-opened itself instead of latching closed). after setting the doors to "manual," the same door would not open at all. with two infants, it became necessary to crawl over the infant seat installed in the passenger side rear captain's chair in order to reach the infant seat installed behind the driver's seat. the passenger side power sliding door is close to failure (the sheathing on the cable is frayed), which will mean neither of the rear doors will be functional. very unsafe condition in case of accident or fire. toyota will not address this issue, and quotes a price of $3400 to repair. *tr
Tl* the contact owns a 2007 toyota sienna. the contact stated that the vehicle was parked and the rear hatch was opened when it abruptly began to close independently. the contact applied pressure to try and keep the hatch open but to no avail. the vehicle was taken to an authorized dealer where the contact was informed that the rear hatch hydraulic arms needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was awaiting a response. the failure mileage was 45,000.
After returning from a short drive the driver-side sliding door (not powered) will not open at all. the lock won't move to the locked position, and it appears to not be unlocked either. *tr
I just learned that there were many complaints in regards of multiple cracks on the vehicle dash. i confronted the dealer regarding the same they stated that i was in need of placing a complaint about it in way for them to consider the same and authorize a repair. the very same day i wanted to place the complaint and they stated that the same is in a "suspense status". i just went through the complaints here reported and noted it is a recurrent vehicle manufacturer damage. i believe if i, as owner, followed the instrucions of not using any conditioner or any abbrassive cleaner but a mild soap and water with a damp cloth, the dash is coming appart as it is. i also think this should be considered as a safety hazard because of being the dash where the airbags are stored,when deployed on an accident could cause also the the dash to crack and its pieces be a projectile object. *tr
Passenger power sliding door not working properly. passenger side power sliding door opens on its own. passenger power sliding door will not close on its own. toyota dealer diagnosed as power sliding door motor and cable failure. the cost was quoted at $1700. this is a safety concern because when the door is manually closed it will just automatically open when driving down the road. *tr
Cable from door snapped. rear right sliding door became inoperable, had to open and close manually. very hard to slide door in either direction. toyota diagnosed as broken cable repaired. door inoperable again in 2/2012. toyota diagnosed as broken door release motor. repaired. incurred total of $1,405.00 in repairs. submitted receipts for reimbursement for the sienna door latch and cable assy warranty enhancement 11/27/12. 12/26/12 received letter from toyota stating that the repair does not meet the criteria for reimbursement. 1/4/2013 called 1-800-331-4331 to ask why it is not covered. after being on hold for 30 minutes, gentleman says the cable and motor are not covered for our vin#. it would have been covered if the door latch had broken. i asked if he could send me anything in writing as to reason for not being covered and he said no. i do not think toyota is treating its customers fairly. the left rear sliding door broke in 2010 and they did cover it as it was right at 3 years so still covered. the rear sliding doors are constructed poorly and i will never purchase another vehicle with sliding doors again. *tr
I own a 2007 toyota sienna mini-van. the liftgate is opened by depressing a rubber covered button. the rubber has melted to a point that it is molten. each time you touch the latch your fingers are turned black and it is extremely difficult to remove. i live in texas and we are experiencing very high temperatures. i have read many online accounts of other people having this problem and i think toyota should recall the affected vehicles. the area manager for toyota told me that the problem is occurring on other toyota models but there have been no recalls.this to me is a serious defect that the local dealership quoted me a cost of $350 to repair and replace with the same latch cover.why would i pay that much when i know it will self destruct next summer. *tr
Tl* the contact owns a 2007 toyota sienna. the contact stated whenever accessing the rear liftgate door it would abruptly close. the contact suffered from bruises to the right arm as a result of the failure. the manufacturer was made aware of the defect. the vehicle was not repaired. the approximate failure mileage was 31,000.
Power rear hatch will open normally, but will release when it reaches the top of it's travel, allowing the unit to come crashing down onto the unsuspecting owner while they are trying to retrieve items from the back of the vehicle. the trapped owner may try to fight off the hatch, but the drive motor continues to close until considerable resistance (i.e. shoulder) is used to fend it off. *tr
The rubber pad under the switch that is used to open the liftgate on the back of the sienna has gone soft and tar like. if i grab a piece it pulls right off like chewing gum. the black star like substance gets on the hands/fingers too and is hard to wash off. this is a very common defect (not normal wear and tear). toyota won't recall and make it a warranty fix. the part# is 84840-08010 and msrp is $58.53 plus labor. *tr
The sliding door for our 2007 toyota sienna on the passanger side does not latch properly. this leads to the possibility of it opening while driving and someone falling out. *tr
Rear passenger automatic door will not open. in 2009, while the vehicle was under warranty, a similar problem occurred and the dealership replaced part # 69631-08020 (control, slide dr). when i discovered the new problem, my 3-year old son was in his car-seat on the passenger side, so i had to enter through the driver side rear door. i'm glad this was not an emergency situation, for had it been, my son's life could have been endangered. edmunds.com lists numerous instances of similar problems. clearly toyota needs to issue a recall on this crucial safety issue. *tr
My 2007 toyota sienna xle with only 14,000 miles having issues with the rear trunk. first time was with the trunk not responding to the remote and the dealership had to replace the sensor. second was when i opened the trunk it would close suddenly because the rear hatch strut is defective and dealership would not replace it because it just pass the 3 year warranty. *tr
The rear hatch rubber door handle melted due to heat during the summer. i had to cover the door handle with plastic in order to open the rear hatch. during cold weather, the rear hatch cannot be opened due to the melting door handle. i have taken the vehicle to the dealer where the dealer advised that the door handle needed to be replaced at a pretty high cost. the vehicle was not repaired. i have read numerous complaints online regarding the melting door handle for the year make and model vehicle. *tr
Premature failure of struts for automatic back hatch of 07 toyota sienna minivan prevents rear hatch from opening fully, causing users to hit head on hatch when trying to access rear of van. vehicle had approx. 60k miles and less than 4 years old. repairs to replace struts cost $300; no guarantee they will not prematurely fail/wear out. *tr
Tl*the contact owns a 2007 toyota sienna xle. the contact stated that while pressing the trunk release and putting her groceries in the vehicle, the trunk automatically released and she injured her nose while she attempted to move her head out of the way of the trunk lid. the vehicle had not been inspected by a dealer nor had it been repaired. the failure mileage was approximately 56,000. updated 04/05/11*lj updated 04/05/11
2007 toyota sienna. consumer writes regarding spare tire recall *tgw the consumer stated his wife took the vehicle to the dealer for the recall. however, when she brought the vehicle home, he noticed the spare tire had been placed in the rear part of the vehicle and secured with a strap. so, when the rear seat was placed in the stored position, the spare tire would be placed on top of the stored seats. the consumer stated the dealer never mentioned the condition of the carrier and never mentioned the tire would be placed in the rear of the vehicle. the consumer stated they completely altered the functionality of the vehicle without his consent and it also created a significant safety issue, which meant the tire was not properly secured in the cab of the vehicle. when the consumer called the dealership, he was informed the parts to properly fix the problem were not available. *jb
The handle (hatch opening mechanism) on our 2007 toyota sienna deteriorated/melted last year and only works intermittently. it is very difficult to open / engage, leaves black residue on your hands in the hot conditions (e.g. summer) and does not work well in cold conditions (e.g. winter). *tr
Tl*the contact owns a 2007 toyota sienna. the contact stated that the dealer only performed part of recall 10v160000 (structure); the cable was on backorder and was not able to be installed. the contact had not experienced any failures, but the dealer placed the tire in the center rear of the vehicle and the contact was concerned. the contact was told it would be approximately three months before the part would arrive. the current mileage was 31,322. updated 1/19/2010 *cn the consumer sold the vehicle on 12/28/10. updated 01/27/11. *jb
Tl*the contact owns a 2007 toyota sienna. while the vehicle was parked, the contact noticed the safety feature on the automatic passenger siding door would not function. the sliding door closed abruptly onto the upper arm of the passenger exiting the vehicle. immediately, the automatic door mechanism was engaged and the door released open. the failure occurred on two different times. the passenger sustained minor injury to the upper arm area. the vehicle had not been repaired or diagnosed at the time of the complaint. the failure mileage was approximately 45,000. the vin was unavailable.
Tl*the contact owns a 2007 toyota sienna. the contact received a recall notice for recall 10v160000 (structure) and took the vehicle to the dealership for inspection. the dealer took the spare tire from underneath the vehicle, placed it inside the rear of the vehicle and tied it down with a bungee cord. the contact did not feel that the repair was adequate or that the bungee cord would hold the tire securely. the contact called the manufacturer who offered no assistance. the vin was unavailable. the current mileage was approximately 32,000. the failure mileage was approximately 27,000.
Rubber coating on handle on rear door lift melted approximately 5 years ago...was actually oozing down. leaves fingers with black gunk on them that is very difficult to wash off whenever opening this hatch. notified dealer but was left with "tough luck" (in my words). fl vehicle (hot almost year round).
Left side rear mechanism broke. cable snapped on the sliding door. almost hit my child in the face. power sliding no longer operable must open manually which is very hard for a child. cost to repair is $2000.00 by the local toyota dealership. toyota did cover it under warranty after i called the toyota customer care number because it was just days after the 3 year warranty had expired. 8/11 right side rear mechanism broke (other door). cable snapped again. told we should not use door until repaired which we will be paying for this time. seems like these doors are poorly designed and dangerous when inoperable. *tt
At approximately 1500 on 16 mar 2010, i used the remote to open the power liftgate on my 2007 toyota sienna xle minivan. while loading a children's table, the liftgate started to close on its own. i tried to prevent the gate from closing as my two year old son was in the path of closure. i had to hold the gate open as much as i could and grab him and pull him down and away to prevent the door from shutting and possibly injuring him. in the process, i strained my back. the safety function of the power liftgate seemed to have stopped functioning as well. since the initial failure earlier today, the problem with the liftgate occurs whenever the power function is used to open the door. the liftgate opens and continues until the liftgate reaches its maximum opening then closes itself automatically. when the power function is disabled, the liftgate fails to remain. open. i have not done any maintenance or replaced any parts nor have i contacted the toyota dealer service department in regard to this problem. i have read online that this problem is a common occurrence on toyota sienna minivans with multiple reports of injuries occurring. *tr
The rear hatch latch/opening mechanism is soft and gooey. the softening/melting began sometime last year and is getting worse. it makes it almost impossible to open by a child or weaker person. difficult to open for the regular guy. if there was some type of emergency the latch may or may not work. the melted handle also leaves a black tar-like gunk on hands in warm conditions. the van is never parked in the sun - always in the garage. the toyota dealership that services our van said they are seeing this and hearing complaints all the time. they want around $200 to replace.
The rear hatch will close hard by itself on me or anyone else who is trying to load the back of the sienna. this has happened several time over the years. toyota fixed the problem at least twice, but the condition continues to occur. if i had a small child in my arms or my pet dog they would be injured as the hatch door closes on its own. the door alarm sounds and the hatch closes within a few seconds of opening it. it is difficult to override the automatic closing by keeping the hatch open by hand. it is almost impossible to use the hatch especially in the winter when the temperature is below 50 degrees. *tr
Rear lift gate was in the open position. while i was standing underneath it, without warning it suddenly failed striking me in the head and pushing me into the rear bumper. fortunately, other then a sore head for a few moments i was not injured. had i not been standing under the lift gate at the time it would have closed on my three year old possibly causing severe injuries or killing her. since the incident the problem has persisted. it will lift into the open position and remain open for a short (unpredictable) period of time then suddenly slam shut. currently we have to have one person hold the lift gate open while loading or unloading the mini-van. *tr
Both sliding side doors fail to click to stay in open position. happens often even on flat surfaces. *tr
I was pumping gas and my child inside the car hit the drivers side sliding door button to open the sliding door. the door is supposed to stop and not open when the gas cover is open. my sliding door failed to deactivate and the sliding door continued to automatically open smashing the gas pump inside the sliding door and the gas tank opening. all mean while fuel is pumping into the car. this bent the gas cover luckily didn't spark a fire due to friction. however now i have to slam the gas cover to get it to shut as some times doors now will not open automatically because the gas cover is not latched shut. once we bent the door as best we could back in place at least to allow it to latch back shut. the doors will automatically open and shut as they should. i have had this occur multiple times. this is a big safety risk especially if you are pumping gas when this happens. *tr
Occasionally, the driver's side automatic sliding door will close before it should. this has happened approximately 20 times in the last nine months (four times on 12/28/08). it has closed on my son, my mother, my granddaughter, my wife, and me. there is no pattern for when this will happen, so when we take it to the dealer for repair, they can not duplicate the problem. therefore, they have not been able to correct the problem. *tr
Tl* the contact owns a 2007 toyota sienna. the contact stated that while driving 5 mph, the passenger's side sliding door latch failed to stay secure while the windows were opened. the vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. the manufacturer was notified. the approximate failure mileage was 2,000. updated 9/23/13*cn
I have a 2007 toyota sienna and the driver-side sliding door just fails to open. after checking the dealer, i was told that the repairs will cost around 1,200 dollars. *tr
Occasionally and without warning, the automatic left passenger door will close as the person is getting in or out of the van. this has happened at least six times in the eight months we have had the van. it was taken to a toyota dealer service center on two occasions (different locations), but because the technician can not duplicate the problem, nothing was done. the computer shows no problem, but it has continued to date. *tr
The liftgate of my 2005 toyota sienna fell unexpectedly. there were no injuries or damage, but there could have been because my children were nearby while i was loading the car, and the weight of the rear gate made it slam closed violently. *tr
Tl*the contact owns a 2007 toyota sienna. while driving the vehicle at any speed the contact noticed that the rear window on the passenger sides blind spot was very small and made it difficult to see small cars. the failure was not diagnosed. the contact stated that the failure had occurred since the vehicle was purchased. the failure mileage was 51 and the current mileage was 30000. updated 09/28/10 *bf the consumer also stated the rear seat were very high. updated 10/01/10
Tl* - the contact has a 2004 toyota sienna. the contact stated that on february 18, 2007 while the vehicle was parked outside for two hours, in temperatures of 20 degrees fahrenheit. the contact opened the liftgate by remote, and proceeded to load a stroller and a few bags. the contact was under the liftgate for about 30 under seconds, when suddenly without warning the liftgate began to close on its own, striking the contact on the head, the contact then began to push the liftgate with his back against it until the motor recognized there was an obstacle on the way of the liftgate and stopped closing the liftgate. the contact felt that the failure was due to a combination of the strut failing to stay open and the motor that closes the liftgate. the failure mileage was 36,000 and the current mileage was 36868 miles.
My sienna xle 07 was purchased new in jan of 07. less than 1 month i had a rubbing noise coming from the sliding door on the drivers side. i took the van in and they replaced the locks. in 1 week it was doing the same thing. i had my van in at least once a month the first year of ownership and they would do something and send me home and again the noise would get worse. they even brought in a rep from kansas city and he told me to just put baby powder on the door and it would be fixed. right.then noise gets worse in the summer and will drive you crazy. i was told that no other sienna van had ever had this problem. i love my van, but the noise is horrible and i will never purchase anything else from toyota. we have owned 2 other toyotas and 1 lexus, but this is just a problem with the sienna. *tr