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Problems with 2004 Toyota Sienna STRUCTURE

On average, the 2004 Toyota Sienna starts to “feel” problems with the STRUCTURE and its various aspects after 77 425 miles.

Components Affected by STRUCTURE Issues

We have classified the 144 complaints from 2004 Toyota Sienna about STRUCTURE into the following categories.

BODY 275 FRAME AND MEMBERS 19

Recently reported STRUCTURE problems on 2004 Toyota Sienna

Rear sliding door (passenger side) would not close. there is a cable hanging from the back (3rd window) area. i cannot even open the door more than maybe 6 inches. the motor sounds like it is trying to open/close the door, but it does not move! again, i cannot even use the door at this point!!! *tr

I have a 2004 toyota sienna. i have slider doors that i have been operating manually for several months as they were broken and were too expensive to fix. i was closing the slider door today when it popped off its' track and smashed into the back window of the van spraying huge chunks of glass all over the back seat. the slider door was hanging off the van about a foot away from the van. there were three little girls in the van who were very scared but luckily they were not hurt. my daughter was headed to the back seat when i pulled the slider door closed and the incident occurred. if she had been seated in the back seat, she would have been injured badly by the broken glass. i had the car towed to toyota. the van door was hanging off the van in such a precarious position, the tow truck driver had me sign a damage waiver since he was hesitant to transport it. *tr

Cracks in dashboard from door to door .... our sienna has been garaged for about two years and has about 83k miles on it. a short while ago we noticed that there was a crack line in the dashboard material that was along the line where the material connects to the instruments panel unit, the rnetertianment unit, and the glove box area. upon closer examination we found the cracks stretch to the dashbaord area that wrpas around to the closed doors on both sides. this material must be defective because this vehicle has been well takn care of and is mostly garaged. i've never had a vehicle do this before. *tt

I have been having problems with my 2004 toyota sienna's passenger sliding door since we bought it 2 years ago. i have taken it in to have the cable looked at, the interior lights clicking (apparent electrical issue with the cable) and the door. in the cold the door freezing shut so that my kids have to climb in through the front or back of the vehicle (like the dog). the door getting stuck, and not closing all the way, and having to switch it to manual mode to close it. the sensor on the door, not working, and almost squishing my child. this morning the door fell off the track and broke my back window. there were screws loose, that are suppose to hold the door to the roller. the rollers were out of the track, which is what broke the window i believe. i don't know what was holding the door on. i had to have it towed to the dealership as it was undriveable. the tow truck driver had to strap the sliding door to the rest of the van in order to tow it. i am shocked to find out that there are very many others with this same issue. the vehicle was non functioning because the door would not stay on! what will it take to fix this problem? *tr

Both rear sliding door cables of our 2004 toyota sienna have snapped, causing the automatic doors not to work. drivers side rear sliding door came off of the rear track after cable snapped. *tr

Drivers side passenger sliding door will not open. this occurred on april 27th 2010. i was trying to open the door to let my children out of the van, and it wouldn't budge. i checked to make sure that the doors were unlocked. they were but door still would not open. *tr

2004 toyota sienna. the drain system plugged in my moonroof with debris after a heavy rain. flooded the headliner and went into the dash and screwed up the electrical system. windows stopped working, alarm was going off in the middle of the night. on the highway, the driverside sliding door started opening on it's own where my one year old child's sits at 65 mph. it is a flawed design with no screen protection of any kind to keep debris out. it plugs off and fills the vehicle with water shorting out the electrical system. *tr

No prior problems. the automatic door and it's safety feature of not closing when something is in the way stopped working. the door will not open completely and when closing it closes on anything in it's way. sometimes it will not close or open at all. if the button is engaged to turn the automatic door off the door will not budge. it will not work in manual mode. nothing has been done to correct the failure as of yet, as the expense is prohibitive. *tr

Sienna 2004 le attempting to open the passenger side rear power sliding door the mechanism made a clicking sound and the cable snapped. the motor still appears to be functioning but one of the 2 cables operating the door (braided metal cable) snapped and now the door only slides part way open in the 'manual' mode. i have only 83,000 kms on this 2004 sienna le and was shocked to see this failure. however, i feel lucky that neither of my children were injured by the cable or mechanism failure. now i am operating the door in manual mode but it is not opening correctly and i am worried that it may open incorrectly and cause a safety hazard. *tr

I have a toyota sienna 2004. i have around 85k miles on the van and the power sliding door got stuck in the open position. i was able to jam it closed with quite a bit of force. the next day the other door froze open and i could not close. i brought it to the dealer with the door open and they can't close either and tell me it needs a motor and cable assembly for $1,700. they haven't told me what the first door needs. i can see on the internet that this is a common problem but toyota denies it. i don't think it is terribly safe to have a door lock open. fortunately we were at home when it wouldn't close and so i didn't have to have children ride in the back with the door open. *tr

I was shutting door when power sliding door stuck had to manual override to shut. cable broke. brought to dealer they cut the cable to allow door to open. then other door had same thing happen 6 hours later. both doors, different incidents, same day. *tr

The power side door cable on my 2004 sienna is cracking. the cable hasn't snapped, yet, but if we keep using the door, it would, creating a very hazardous situation. the door is unusable now. *tr

The automatic sliding doors on our 2004 toyota sienna will not open or close. this locks my children in the back without safe access to exit. *tr

I own a 2004 toyota sienna. both side door cables have snapped several months ago. i asked the dealer for an estimate to repair both door cables and they told me approx. $3200.00. i said no thank you! i have been using the doors manually since the cables snapped. no one at the dealer told me using the door manually would be a problem. today, i took a box out of the side door behind the drivers door. when i attempted to close the door manually, the sliding door came off the track, dropped down and scratched the side panel and blew out the side rear window. i have never heard of this happening. thank god no one was inside when the window blew in, there was glass everywhere. no one was hurt. i had the van towed to the dealer. i will find out the estimate to repair the problem tomorrow. i feel these cables should not have snapped in the first place. *tr

Sliding door cable breaks disabling door from opening. *tr

On my 2004 toyota sienna minivan the rear hatchback gas struts have failed. this is a dangerous situation that could easily get a small child killed. i almost had this happen when my 5 year old was helping to get groceries out while i was holding the gate open it slipped and came crashing down. luckily he had just moved and it missed him. these gas struts are a recall item on the power operated lift gates, why aren't they on the manual ones. and the cost of replacements is terrible, $180/ea. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr

Tl*the contact owns a 2004 toyota sienna. the contact stated that the passenger rear sliding door cable casing broke and the cable completely rusted and broke off as well which made it impossible for the door to open fully. after inspecting the drivers rear sliding door, the contact noticed that it was starting to display the same symptoms. the vehicle was taken to an authorized dealer while the vehicle was covered by the warranty but the dealer stated that there was nothing wrong with the vehicle. after the vehicle was no longer under warranty, the vehicle was taken back to the dealer acknowledged the problem but would not offer any assistance. the contact had not spoken with the manufacturer when the complaint was filed. the vehicle was not repaired. the current mileage was approximately 109,000. the failure mileage was approximately 104,000.

Tl* the contact owns a 2004 toyota sienna. while the vehicle was parked with the passengers side sliding door open, the contact was unable to close the door. she attempted to utilize the keyless remote but to no avail. she then attempted to close the door manually but when doing so, broke a cable. the door was no longer being utilized due to the malfunction. the vehicle was not repaired. the failure mileage was 74,000 and the current mileage was 74,412. updated 10/13/10*bf updated 10/19/10

2004 toyota sienna rear sliding door guide wire snapped. was told by toyota it would cost me 1500 - 1800 to fix. i have to purchase entire door motor assembly with guide wire. *tr

Passenger sliding door cable corroded and snapped. *tr

I am writing you because of an apparent continuing issue with the automatic sliding door on my 2004 toyota sienna, passenger side. in 2009 the door quick functioning altogether. we took it to the dealer and were told that the motor needed replacing. the door would not open manually or automatically and because we have small children we needed that door to work properly. we had the motor replaced at cost of $761 on june 3, 2009. now less than a year later the same door is not working again. now the dealer is telling us that we yet another part within the door replaced for a cost of $1,100. after researching this subject on the internet there seems to be a consistent problem with these automatic doors on toyota's. i am not trying to pile on toyota while they are having quality issues. i actually own a toyota truck too. however, i do want the automatic door to work as it should and not to have the motor replaced every 8 months. the safety mechanism on these doors does not function as they should either. i have notice that if the bottom to close the door is pushed and someone is in-between the door and the frame that there is a great deal of pressure applied before the door will reverse. if a child were trapped in-between then it could cause some serious injury. for a adult there is enough pressure to cause pain. there are some serious issues with these automatic doors that need to be addressed. *tr

Events leading up to failure: opening the driver's side sliding door via automatic open button on key fob failure: cable in track of door snapped (it only happened once), causing the door to be rendered useless --- it no longer opens or closes, even when in 'manual' mode. what was done to correct failure? i took it to a repair shop, who informed me that it was going to cost around $1500 to fix. so, for now, nothing has been done to fix the problem. i will have to continue to load my 3 children (all under the age of 5) in and out of their car seats via the remaining, working door. in order to do so, i'm having to set my 3-month old down in the parking space next to wherever we park in order to strap the 2-year old in (or out), and help the 4 year old with her belt...all the while hoping that a careless driver doesn't barrel into the space and mow the infant over. seems like a safety concern to me. *tr

Power sliding doors are actuated by cables. cable on door 1 snapped and was hanging from vehicle, posing a danger to pedestrians. after cable was cut with tools, door could be operated manually. cable on door 2 snapped and caught on bodywork. as motor strained to retrieve the cable, the cable sheared and snapped plastic fittings and metal latches. door is now completely stuck and is a danger to passengers and driver alike. door 2 cannot be used for ingress or egress. *tr

Tl* the contact owns a 2004 toyota sienna. the contact stated when he opening the rear door hatch manually, the door would abruptly swing upward. the door has struck the contact under the chin as well as other passengers in the chest area. the dealer replaced the rear hatch struts but to no avail. the dealer advised that the failure was normal. the failure and current mileages were approximately 54,000.

Tl*the contact owns a 2004 toyota sienna. when the vehicle was parked, the contact noticed that the passenger side sliding door would not close properly. the vehicle was taken to an independent mechanic who confirmed that the failure was related to the sliding door hinge. the vehicle was in the process of being repaired when the complaint was filed. the vin was not available. the failure and current mileages were 71,000.

Passenger side power sliding door cable snapped. the cable is broken and hanging outside of the door. toyota dealer says we need a new motor and cable costing $1600. there is a service bulletin out on this toyota is aware of the problem but not fixing it or recalling it. we had to drive with the door open because we could not close it. it is still not working. *tr

Tl* the contact owns a 2004 toyota sienna. while parked, the contact opened the front driver side door and the vehicle exhibited an abnormal popping sound. he also noticed that the door was swinging very loosely from the hinge. the vehicle was taken to an authorized dealer where the contact was informed the failure was due to the welding of the door check lever. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 57,000.

2004 toyota sienna xle driver side power sliding cable snapped. this had been an issue on a number of toyotas with power sliding door. issue is not resolve. door is not operational. *tr

The passenger side slider door has again failed on our 2004 sienna. after several problems with the door which were repaired under warranty, the door stopped working entirely about two years ago. we paid to have the door motor assembly replaced. now the door once again will not open at all, even manually.

On our 2004 toyota sienna xle, the passenger side power sliding door cable snapped making the door inoperable. we have called the toyota customer care toll free number numreous times, only to have been put on hold forever while they tend to their "other issues". we have contacted our local dealer only to be given a repair price and then was told that this was not a "major problem", meaning that this was not their responsibilty. while online investigating this issue, we have found that we are by no means the only ones with this problem and that this is a major problem. at least 50 or more of the same problems have been found on this and newer models. the sliding doors also have become frozen and some children have even been injured. some vehicles have the door fall off completely when the cable snapped, injuring people. this is a real major problem and safety issue. we feel that toyota should take this very seriously and stop giving people the runaround and admit to yet another flaw in their vehicles. the sliding door issues and the safety of customers and their family are nothing to put "on hold" or just throw off to the side as not a major problem. what is it going to take for toyota to realize this? how many more inuries and potential inconveniences must the public endure? as of now the vehicle has not been repaired and the door cannot be used. we feel that this is the responsibilty of toyota. in the meantime, we will get more estimates for the repair and consider the options. *tr

Upon arrival at a local bakery my husband was attempting to exit from the rear driver's side power door in our 2004 toyota sienna when there was a loud noise and the door stopped moving and only opened a third of the way. he managed to squeeze out and close the door. upon looking at the door we came to find that there is a cable on the outside of the vehicle that operates the door and it was frayed and would not allow the door to open anymore than a third of the way. after seeing that we walked around to the other side of the vehicle and found that the cable for the passenger side door has the coating off of it and could end up doing the same thing. we have not yet gotten any quotes but from looking online it's going to be in the thousands. thankfully at this time i have no children, but if i did, not being able to open the door and get my child out safely would be a major concern. i loved toyota until this happened to my vehicle and come to find there are other's in my shoes. i know that because of the mileage on my car i would never see compensation, but i do want to voice my safety concern with this issue. *tr

Power sliding door on driver's side is stuck open. no way to close it manually. unsafe to drive. *tr

We purchased a 2004 toyota sienna van. the driver's door hinge has failed causing the entire door to have to be replaced to the tune of about 3k. in searching the internet, 600,000 vehicles had the same defect tracing back to an indiana factory welding issue. toyota has not issued a recall and the dealership is telling us it is out of warranty. http://www.allworldauto.com/comments/2004_toyota_sienna_comments_and_complaints_c202-6966-2004-303-1.html there are also youtube videos depicting the same issue. *tr

The passenger side sliding door on 2004 toyta sienna is not closing. out in cold and rain with kids for 45 mins. *tr

My 2004 toyota sienna le power door, passenger side, hinge is loose from its track and the dealer wants $500 to repair. my van has 128,000 miles but the reason we bought the toyota and not the honda was because of toyota's reputation. i realize the van has over 100,000 miles but i thought this part should have lasted longer. the door now only works manually and is difficult to open thus it's a real hassle if you have kids in the back seat. it seems to have failed prematurely as i thought toyotas lasted longer. the dealer has ordered the part and this is a two week turnaround item but after reading the blogs i need to file a complaint as this type of problem looks to be quite common. my other vehicle is a tacoma 2005 and it has a few cosmetic problems as well. specifically, the sun visors are defective; i replaced the drivers side at a cost of $75 and the passenger is doing the same thing. my next vehicle will be a honda. *tr

2004 toyota sienna 1) 3 times my van has locked all the doors without me pushing the lock button. each time i had unlocked the car and opened and closed at least 2 doors. then click the doors locked. the last time it happened my 24 month old was in the car. i had to call the fire department to get her out. i had left the keys on the front seat and the remote was laying face up. my baby was in her carseat in the back. i closed the door to put the shopping cart away and click the doors locked. nothing touched the remote, and it locked. that was 2 months ago and it hasn't happened since. 2)power door failed after 5 years. to expensive to fix. 3) struts on the rear hatch failed at 90,000 miles. this is not a power hatch. this is quite dangerous as the door is heavy and will clonk you in the head if you are not careful. my kids are not allowed to open that door any more. i am so afraid of smashed heads and fingers. *tr

Cracks along the entire dashboard and airbag areas of the front dash. concern about proper airbag deployment or failure and lack of structural integrity of the dash along with steering control during a vehicle crash. dash failure and debris from dash may affect the steering control if dash debris is lodged against steering area. noticed dash cracks at about 60k miles and the cracks continue to grow with each use of vehicle. currently vehicle has 79k miles. dealer/manufacturer did not want to fix or replace the dash citing out of warranty issue. however, this issue is on all 04 and up toyota sienna's and possibly more vehicles with this type of dashboard material. *tr

2004 toyota sienna,power door cable snapped...dealer asking $1500 to fix this problem..when this happened ,the car was only 50k miles on this..i found that this is a common problem with all the sienna..i would like to concede this as a recall & fix this asap. *tr

Plastic sheathing on passenger power door, the only power door, dried out and cracked causing the cable wires to be exposed to the elements. as a result, the wires of the cable began to rust and fray and tangled in the door so that it was half opened and would neither open nor close even with the power off. we had to cut the cable off to get the tangled cable free of the door so we could close it. it is poor quality to have the plastic on the cable dry out and crack off so that the power door is unable to be used as a power door which is an option you have to pay extra for. we also had small children buckled into carseats at the time and had we not cut the cable off, we could not drive it as i said the door was stuck half open/half closed. *tr

Automatic sliding passenger door cable snapped and it doesn't work even manually. *tr

I have 2004 toyota sienna. recently my sliding door cable completely snapped in half when the door was opening. thankfully, i was home and was able to get the door to shut. *tr

I own a toyota sienna 2004 van and there has been this persisting and irritating popping sound when you open and close the driver side door. i called toyota and they said that the vehicle is no longer covered by the warranty. nothing was done by toyota, so i had to had it repaired by myself at my expense. *tr

I have a 2004 toyota sienna and the rear passenger sliding door is motorized. a few days ago, something within the motor that opens the door broke. if it had been a case of the motor wearing out, i would have been fine with it, but when it broke, it prevented the door from opening more than 3 inches, which i believe to be a safety hazard. the interesting thing about this is that the part to replace it cost roughly $1100 from toyota, and when the mechanic called for the part, he said that toyota had 5 of them in stock. his comment was that no one keeps five of a $1100 part in stock unless they know they are going to need it. when i searched the internet, i found a lot of postings from other people experiencing similar issues. seemed like there might be more of these cases out there, and since the safety of passengers in the rear seemed like they could have been compromised with the door unable to be opened. *tr

Toyota 2004 sienna - power sliding door failures. driver side sliding door failed to open as cable snapped. door was jammed shut so we took the car to the dealership and were told we would have to replace the whole motor unit at a cost of $1,700. service dept disconnected motor unit so that door would open and close (but with no power option). two days later the cable snapped on the passenger side sliding door with the door open. it would not close. returned to the dealership and same action was taken as driver side door. will now cost $3,400 to fix. with 3 children the safety aspect of a door cable snapping with either the door jammed open or closed is obviously a major concern. having researched this issue over the past few days i can see that many sienna owners have had the same problem. this is a major safety and cost issue that should be investigated. *tr

The passenger side automatic door on my 2004 toyota sienna opens half way and then produce a horrible noise as if something is stuck and then tries to go back to latch position. *tr

Toyota sienna 2004 power sliding door cable snapped. *tr

The van's passenger rear door cable frayed causing the door to be inoperable and unable to open. this is a definite safety hazard since my 4 year child rides in the back of the vehicle. evidently there was an "extended warranty" issued just last month but conveniently enough my van falls within the year range but just outside of the mileage threshold for coverage. *tr

Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my manual sliding door won't latch either, but it is a welding issue. on the back of the door the latch that is supposed to keep the door closed came loose from the door & is just floating inside the door. has anyone else had this problem? it seems to be in conjunction with the other welding issue toyota had with the front doors. this problem occurred about 4 months ago, & now my front door has had the welding come loose, which was a recall. please let me know if you've heard of anyone else having this problem. thank you. [xxx] *tr

Sliding doors freeze periodically - they won't open or close. people inside can't get out without climbing over front or back seats. when this happens the car senses that doors are open and loud beep sounds and interior lights go on and off. there seems to be no way to resolve this at the time. this has happened approximately 3 - 4 times per season. *tr

My 2004 toyota sienna mini van power sliding door made a horrific 'snapping' sound when the cable that activates the door snapped. the snapping cable did not hurt anyone, but could have if someone was standing behind the door near the rear quarter panel window. the door is no longer functional and will cost $1500-$3000 to repair. *tr

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